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GoPayz Is Confirm Legit
We're recognized & regulated by Bank Negara Malaysia as a Non-Bank
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Double Layer Protection
Your GoPayz account is protected by both GoPIN and One-time Password (OTP) for added security.
Set Your Password
Use a unique password with combinations of letters, numbers and symbols.
Protect Your Personal Details
Never share your GoPIN or OTP with anyone, not even us!
Be wary of phishing attempts from scammers.
Get your questions answered here.
Install Mobile Applications ("Apps") from Trusted Source
Download the GoPayz Mobile Application ("GoPayz App") from either "Google Play Store", "Apple App Store" or the "Huawei's AppGallery" only. Apps downloaded from unofficial app stores may be malicious and will compromise your security.
Password & Personal Identification Number (PIN) Security
Create a strong password for your GoPayz wallet and ensure that the password is not the same as your email, facebook or other social networking sites' password. This is to avoid unauthorised access.
Do not use the same GoPIN or GoPayz Card PIN number ("PIN") for any website to prevent your PIN from being compromised.
Connect only to trusted Wi-Fi networks. Avoid using open, public or unsecured Wi-Fi networks connection as the hackers can snoop into the connection and steal your wallet credentials as well as your personal data and other confidential information.
Avoid sharing your GoPayz's account login credential, GoPIN or PIN to a third party. Do not store such information in plain view or in an unprotected file to avoid being misused. Memorize your PIN. Never write the PIN on your physical GoPayz Card or a piece of paper; or keep your PIN in your wallet together with the physical GoPayz Card.
Enable Password On Your Devices
Set your mobile, tablets, personal computers and other devices to require a password before e-wallet can be used. Additional layers of security provided by these devices should be used.
Keep Potentially Harmful Apps off your Device
Always download Apps from a source you trust to avoid Apps designed to illicitly collect personal data. Read the user ratings and reviews can provide some clues about the integrity of the Apps.
Install security software and keep the software up-to-date
Install security software and review the security software and other software you use regularly to make sure you always running the latest version available to protect yourself from security vulnerabilities.
Update operating system promptly
Download and install updates to your operating system when prompted. These updates tend to include the most up-to-date security features.
Use a Screen Lock
Lock your screen using a PIN, password, pattern or fingerprint when you are not using your device to keep others from accessing your device. For added security, set your device to automatic lock when it goes to sleep.
Tampered Card Package
Check the Card package containing your physical GoPayz Card upon receipt. If you find the sealed Card package has been tampered with or compromised, please contact GoPayz Customer Care immediately.
Keep Your Device and Card Safe
Do not leave your device or physical GoPayz Card unattended, including at your place of residence or car when you go jogging, swimming, hiking, etc. even if your car is locked in order to avoid theft. Do not lend your device or Card and disclosed your PIN to anyone. Never share your virtual Card number in your GoPayz App or GoPayz website ("GoPayz Web") to anyone and immediately report a lost or stolen physical GoPayz Card/device to GoPayz Customer Care Line or block through GoPayz App or GoPayz Web.
Turn off Bluetooth, Wi-fi and location sharing when not in use
Bluetooth allows your phone to communicate with other devices. It can be misused to access your information or intercept your calls. Turn off the Bluetooth on your phone and turn it on only when you need to connect with other trusted device. Set the bluetooth configuration to 'non discoverable', so that people searching for nearby devices cannot see yours. Any unknown requests that pop up through a bluetooth connection, such as an offer to 'pair with a device' should be ignored or declined.
Most phones have capabilities that can pinpoint your general or exact location and with this capability, many applications may collect and share your location information. You may manage your location sharing under the “settings” function of your mobile phones. You can pick and choose which applications may access your location or you can opt to turn off the location setting altogether.
Validate Suspicious URLs or Links
Phishing is an attempt to trick you into revealing critical personal information, like a password. Always double check the URLs or links that you send any payment or fund to.
Watch Out for Impersonators
Do not reply to any messages or click any links received in your email, unless you can confirm the email is legitimate.
Be Wary of Requests for Personal Information
Legitimate sites and services will not send messages requesting that you send passwords or financial information over email, SMS or pop-up windows.