{ "serviceUrlSearchSuggestion": "/content/gopayz/en/jcr:content/header.suggestions", "searchResultPagePath": "/content/gopayz/en/search-results.html" }

Terms & Conditions

{ "searchResultPagePath": "/content/gopayz/en/tnc-search-results", "serviceUrlSearchSuggestion": "/content/gopayz/en/support/terms-and-conditions/jcr:content/iparsys-1/layout_container/background_copy/background-content/layout_container_cop/search_textbox_copy_.suggestions" }
{ "dropdownFaqProperties": [ { "title": "FAQs", "value": "faqs", "url": "/content/gopayz/en/support/faqs.html", "isGroupLabel": true, "childList": [ { "title": "Signing Up", "value": "signing-up", "url": "/content/gopayz/en/support/faqs/signing-up.html" }, { "title": "Online Currency Exchange", "value": "online-currency-exchange", "url": "/content/gopayz/en/support/faqs/online-currency-exchange.html" }, { "title": "Security Tips", "value": "security-tips", "url": "/content/gopayz/en/support/faqs/security-tips.html" }, { "title": "GoTakaful", "value": "gotakaful", "url": "/content/gopayz/en/support/faqs/gotakaful.html" }, { "title": "GoInsure Personal Accident", "value": "goinsure-personal-accident-insurance", "url": "/content/gopayz/en/support/faqs/goinsure-personal-accident-insurance.html" }, { "title": "Security", "value": "security", "url": "/content/gopayz/en/support/faqs/security.html" }, { "title": "Verifying Identity", "value": "verifying-identity", "url": "/content/gopayz/en/support/faqs/verifying-identity.html" }, { "title": "Topping Up", "value": "topping-up", "url": "/content/gopayz/en/support/faqs/topping-up.html" }, { "title": "Getting My GoPayz Card", "value": "getting-my-gopayz-card", "url": "/content/gopayz/en/support/faqs/getting-my-gopayz-card.html" }, { "title": "GoLife Plus", "value": "golife-plus", "url": "/content/gopayz/en/support/faqs/golife-plus.html" }, { "title": "Top Up Concerns", "value": "top-up-concerns", "url": "/content/gopayz/en/support/faqs/top-up-concerns.html" }, { "title": "Adding Other Payment Cards", "value": "adding-other-payment-cards", "url": "/content/gopayz/en/support/faqs/adding-other-payment-cards.html" }, { "title": "Transfers of Fund", "value": "transfers-of-fund", "url": "/content/gopayz/en/support/faqs/transfers-of-fund.html" }, { "title": "GoPointz", "value": "gopointz", "url": "/content/gopayz/en/support/faqs/gopointz.html" }, { "title": "Cash Withdrawals", "value": "cash-withdrawals", "url": "/content/gopayz/en/support/faqs/cash-withdrawals.html" }, { "title": "Card Payments", "value": "card-payments", "url": "/content/gopayz/en/support/faqs/card-payments.html" }, { "title": "E-Commerce Transaction", "value": "e-commerce-transaction", "url": "/content/gopayz/en/support/faqs/e-commerce-transaction.html" }, { "title": "Card Usage", "value": "card-usage", "url": "/content/gopayz/en/support/faqs/card-usage.html" }, { "title": "Contactless Payment", "value": "contactless-payment", "url": "/content/gopayz/en/support/faqs/contactless-payment.html" }, { "title": "Cancelling My Account", "value": "cancelling-my-account", "url": "/content/gopayz/en/support/faqs/cancelling-my-account.html" }, { "title": "GoPayz Account Termination", "value": "gopayz-account-termination", "url": "/content/gopayz/en/support/faqs/gopayz-account-termination.html" }, { "title": "Change Profile Details", "value": "change-profile-details", "url": "/content/gopayz/en/support/faqs/change-profile-details.html" }, { "title": "Exchange Rates", "value": "exchange-rates", "url": "/content/gopayz/en/support/faqs/exchange-rates.html" }, { "title": "Lost Or Stolen Card", "value": "lost-or-stolen-card", "url": "/content/gopayz/en/support/faqs/lost-or-stolen-card.html" }, { "title": "Contact Us", "value": "contact-us", "url": "/content/gopayz/en/support/faqs/contact-us.html" }, { "title": "International Airtime Transfer", "value": "international-airtime-transfer", "url": "/content/gopayz/en/support/faqs/international-airtime-transfer.html" }, { "title": "GoPayz-MAIPk Visa Prepaid Card (Ta’awun)", "value": "gopayz-maipk-visa-prepaid-card-ta-awun", "url": "/content/gopayz/en/support/faqs/gopayz-maipk-visa-prepaid-card-ta-awun.html" }, { "title": "Tap and Pay", "value": "tap-and-pay", "url": "/content/gopayz/en/support/faqs/tap-and-pay.html" }, { "title": "Remittance", "value": "remittance", "url": "/content/gopayz/en/support/faqs/remittance.html" }, { "title": "GoInsure Travel", "value": "goinsure-travel", "url": "/content/gopayz/en/support/faqs/goinsure-travel.html" }, { "title": "GoInsure Motor", "value": "goinsure-motor", "url": "/content/gopayz/en/support/faqs/goinsure-motor.html" }, { "title": "Wealth Management", "value": "wealth-management", "url": "/content/gopayz/en/support/faqs/wealth-management.html" }, { "title": "Zakat", "value": "zakat", "url": "/content/gopayz/en/support/faqs/zakat.html" }, { "title": "Scan and Pay", "value": "scan-and-pay", "url": "/content/gopayz/en/support/faqs/scan-and-pay.html" }, { "title": "GoGold", "value": "gogold", "url": "/content/gopayz/en/support/faqs/gogold.html" }, { "title": "Phone and Internet", "value": "phone-and-internet", "url": "/content/gopayz/en/support/faqs/phone-and-internet.html" }, { "title": "Entertainment", "value": "entertainment", "url": "/content/gopayz/en/support/faqs/entertainment.html" }, { "title": "Transport", "value": "transport", "url": "/content/gopayz/en/support/faqs/transport.html" }, { "title": "Utilities", "value": "utilities", "url": "/content/gopayz/en/support/faqs/utilities.html" }, { "value": "gopayzcashbackcampaign2022", "url": "/content/gopayz/en/support/faqs/gopayzcashbackcampaign2022.html" }, { "title": "Mrs Easy", "value": "mrseasy", "url": "/content/gopayz/en/support/faqs/mrseasy.html" }, { "title": "GoLife 10", "value": "golife-10", "url": "/content/gopayz/en/support/faqs/golife-10.html" }, { "title": "GoRelaks", "value": "go-relaks", "url": "/content/gopayz/en/support/faqs/go-relaks.html" }, { "title": "Cash Rewards GoPayz Raya", "value": "cash-rewards-gopayz-raya", "url": "/content/gopayz/en/support/faqs/cash-rewards-gopayz-raya.html" }, { "title": "Raya Ada Baek dengan GoPayz", "value": "raya-ada-baek-gopayz-raya", "url": "/content/gopayz/en/support/faqs/raya-ada-baek-gopayz-raya.html" }, { "title": "JomComeback Campaign", "value": "jomcomeback-campaign", "url": "/content/gopayz/en/support/faqs/jomcomeback-campaign.html" }, { "title": "Zakat On-Ground Campaign​", "value": "zakat-on-ground", "url": "/content/gopayz/en/support/faqs/zakat-on-ground.html" }, { "value": "upgrade-to-premium-get-cash-reward", "url": "/content/gopayz/en/support/faqs/upgrade-to-premium-get-cash-reward.html" } ] }, { "title": "Terms & Conditions", "value": "terms-and-conditions", "url": "/content/gopayz/en/support/terms-and-conditions.html", "isGroupLabel": true, "childList": [ { "title": "Free RM5 For Cashless School Programme Campaign ", "value": "FreeRM5ForCashlessSchoolProgrammeCampaign", "url": "/content/gopayz/en/support/terms-and-conditions/FreeRM5ForCashlessSchoolProgrammeCampaign.html" }, { "title": "Hashtag JomComback Campaign", "value": "hashtagjomcombackcampaign", "url": "/content/gopayz/en/support/terms-and-conditions/hashtagjomcombackcampaign.html" }, { "title": "GoPayz Online Currency Exchange RM10 Cashback Campaign", "value": "online-currency-exchange-rm10-cashback", "url": "/content/gopayz/en/support/terms-and-conditions/online-currency-exchange-rm10-cashback.html" }, { "title": "Travel Insurance Jom Lepak Campaign", "value": "travel-insurance-jom-lepak", "url": "/content/gopayz/en/support/terms-and-conditions/travel-insurance-jom-lepak.html" }, { "title": "Money Transfer and Online Currency Exchange Services", "value": "money-transfer-and-online-currency-exchange-services", "url": "/content/gopayz/en/support/terms-and-conditions/money-transfer-and-online-currency-exchange-services.html" }, { "title": " GoInsure Motor Insurance", "value": "goinsure-motor-insurance", "url": "/content/gopayz/en/support/terms-and-conditions/goinsure-motor-insurance.html" }, { "title": "GoTakaful Family Takaful Plan", "value": "gotakaful-family-takaful-plan", "url": "/content/gopayz/en/support/terms-and-conditions/gotakaful-family-takaful-plan.html" }, { "title": " GoPayz GoInsure Travel Insurance", "value": "gopayz-goinsure-travel-insurance", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-goinsure-travel-insurance.html" }, { "title": " GoPayz App and Web Terms Of Use", "value": "gopayz-app-and-web-terms-of-use", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-app-and-web-terms-of-use.html" }, { "title": "Privacy Notice", "value": "privacy-notice", "url": "/content/gopayz/en/support/terms-and-conditions/privacy-notice.html" }, { "title": "GoPayz Service Agreement", "value": "gopayz-service-agreement", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-service-agreement.html" }, { "title": "Schedule 1 - Specific Terms and Conditions for GoPayz-MAIPk Visa Prepaid Card", "value": "specific-terms-and-conditions-for-gopayz-maipk-visa-prepaid-card", "url": "/content/gopayz/en/support/terms-and-conditions/specific-terms-and-conditions-for-gopayz-maipk-visa-prepaid-card.html" }, { "title": "Product Disclosure Sheet (PDS)", "value": "product-disclosure-sheet-pds", "url": "/content/gopayz/en/support/terms-and-conditions/product-disclosure-sheet-pds.html" }, { "title": "Product Disclosure Sheet(PDS) – GoPayz-MAIPKs VISA", "value": "product-disclosure-sheet-pds-gopayz-maipk-visa", "url": "/content/gopayz/en/support/terms-and-conditions/product-disclosure-sheet-pds-gopayz-maipk-visa.html" }, { "title": "GoPayz Rewards Programme", "value": "gopayz-rewards-programme", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-rewards-programme.html" }, { "title": "GoLife Plus", "value": "golife-plus", "url": "/content/gopayz/en/support/terms-and-conditions/golife-plus.html" }, { "title": "GoPayz International Airtime Credit Transfer and International Bill Payment Services", "value": "gopayz-international-airtime-credit-transfer-and-bill-payment-service", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-international-airtime-credit-transfer-and-bill-payment-service.html" }, { "title": "GoInsure Personal Accident Insurance Plan", "value": "goinsure-personal-accident-insurance-plan", "url": "/content/gopayz/en/support/terms-and-conditions/goinsure-personal-accident-insurance-plan.html" }, { "title": "Business Partner Code of Conduct", "value": "business-partner-code-of-conduct", "url": "/content/gopayz/en/support/terms-and-conditions/business-partner-code-of-conduct.html" }, { "title": " Anti-Corruption Policy", "value": "anti-corruption-policy", "url": "/content/gopayz/en/support/terms-and-conditions/anti-corruption-policy.html" }, { "title": " Policy Statement on U Mobile Group’s Anti-Corruption Policy", "value": "policy-statement-on-u-mobile-group-anti-corruption", "url": "/content/gopayz/en/support/terms-and-conditions/policy-statement-on-u-mobile-group-anti-corruption.html" }, { "title": "Whistleblower Policy", "value": "whistleblower-policy", "url": "/content/gopayz/en/support/terms-and-conditions/whistleblower-policy.html" }, { "title": "GoGold Service", "value": "gogold-service", "url": "/content/gopayz/en/support/terms-and-conditions/gogold-service.html" }, { "title": "GoLife 10", "value": "golife-10", "url": "/content/gopayz/en/support/terms-and-conditions/golife-10.html" }, { "title": "GoInsure Motor Insurance Cash Back Campaign Terms and Conditions", "value": "goinsure-motor-insurance-cashback-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/goinsure-motor-insurance-cashback-campaign.html" }, { "title": " GoInsure Personal Accident Insurance Complimentary Premium Campaign", "value": "-goinsure-personal-accident-insurance-complimentary-premium-camp", "url": "/content/gopayz/en/support/terms-and-conditions/-goinsure-personal-accident-insurance-complimentary-premium-camp.html" }, { "title": "Free RM5 For Cashless School Programme Campaign ", "value": "freerm5forcashlessschoolprogrammecampaign", "url": "/content/gopayz/en/support/terms-and-conditions/freerm5forcashlessschoolprogrammecampaign.html" }, { "title": "Terms of Use for GoPayz for Liberty Motor and Motorcycle Insurance", "value": "liberty-motor-motorcycle-insurance", "url": "/content/gopayz/en/support/terms-and-conditions/liberty-motor-motorcycle-insurance.html" }, { "title": "Liberty Motor and Motorcycle Insurance Give More Campaign Terms and Conditions", "value": "liberty-motor-motorcycle-insurance-give-more-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/liberty-motor-motorcycle-insurance-give-more-campaign.html" }, { "title": "RM5 Cashback For U!", "value": "rm5-cashback-for-u", "url": "/content/gopayz/en/support/terms-and-conditions/rm5-cashback-for-u.html" }, { "title": "Online Currency Exchange Midyear Madness Campaign", "value": "online-currency-exchange-midyear-madness", "url": "/content/gopayz/en/support/terms-and-conditions/online-currency-exchange-midyear-madness.html" }, { "title": "Travel Insurance Midyear Madness Campaign", "value": "travel-insurance-midyear-madness", "url": "/content/gopayz/en/support/terms-and-conditions/travel-insurance-midyear-madness.html" }, { "title": "IAT & PLN Indonesia Raya 50% Bonus Campaign", "value": "iat-pln-indonesia-raya-50-bonus-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/iat-pln-indonesia-raya-50-bonus-campaign.html" }, { "title": "Raya Ada Baek dengan GoPayz Campaign", "value": "raya-ada-baek-dengan-gopayz-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/raya-ada-baek-dengan-gopayz-campaign.html" }, { "title": "Tripcarte Discount Campaign", "value": "tripcarte-discount-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/tripcarte-discount-campaign.html" }, { "title": "JomComeback Campaign", "value": "jomcomeback-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/jomcomeback-campaign.html" }, { "title": "GoPayz Zakat Referral Campaign 2023", "value": "zakat-referral", "url": "/content/gopayz/en/support/terms-and-conditions/zakat-referral.html" }, { "title": "GoPayz Zakat ZPP & LZNK Campaign 2023", "value": "zakat-zpp-lznk", "url": "/content/gopayz/en/support/terms-and-conditions/zakat-zpp-lznk.html" }, { "title": "Upgrade to Premium & Get RM5 Cash Reward", "value": "upgrade-to-premium-get-cash-reward", "url": "/content/gopayz/en/support/terms-and-conditions/upgrade-to-premium-get-cash-reward.html" }, { "title": "Remittance Cashback Campaign", "value": "remittance-cahsback-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/remittance-cahsback-campaign.html" } ] }, { "title": "Safety & Security", "value": "safety-and-security", "url": "/content/gopayz/en/support/safety-and-security.html", "isGroupLabel": true, "childList": [] } ], "dropdownDefault": "/content/gopayz/en/support/terms-and-conditions/rm5-cashback-for-u.html", "breadCrumbs": [ { "title": "Terms & Conditions", "url": "/content/gopayz/en/support/terms-and-conditions.html" } ] }
  1. RM5 Cashback For U! (“Campaign”) is jointly organized by U Mobile Sdn Bhd (Company Registration No.: 199101013657 (223969-U)) (“U Mobile”) and U Mobile Services Sdn Bhd (Company Registration No.: 200401034375 (672884-H)) (“U Mobile Services”),

    (U Mobile and U Mobile Services collectively be referred to as “U Mobile Group”).

  2. The Campaign commences at 12.00 am on 15 March 2023 and ends at 11.59 pm on 26 March 2023 (“Campaign Period”).

  3. Campaign Terms and Conditions

    1. By participating in this Campaign, you agree to be bound by all the terms and conditions below (“Terms”), read together with U Mobile’s terms and conditions as published at https://www.u.com.my/en/personal/support/terms-conditions and U Mobile Services’ terms and conditions as published at https://www.gopayz.com.my/en/support/terms-and-conditions.

    2. The subscription and use of:
      1. GoPayz is subject to the GoPayz Service Agreement; and
      2. U Mobile prepaid, postpaid and internet services are subject to U Mobile’s standard prepaid, postpaid and internet services terms and conditions and where applicable, these Terms.
         
    3. In the event of any inconsistency, the order of precedence shall be:
      1. GoPayz Service Agreement;
      2. U Mobile prepaid, postpaid and internet services terms and conditions; and
      3. These Terms.
         
  4. Campaign Eligibility

    1. This Campaign is open to all GoPayz (active and inactive) users who subscribe to U Mobile prepaid, postpaid or internet services, and are either:

      1. Malaysian citizens;
      2. permanent residents; or
      3. foreigners with valid passports and mailing addresses in Malaysia.
         
    2. U Mobile Group reserves the right to reject any application by any participant without assigning any reason.
       
  5. Campaign Mechanics

    1. To participate in this Campaign, you must complete the following during the Campaign Period:
      1. download and log in to the GoPayz mobile application (“GoPayz App”);
      2. make a minimum purchase of RM30 for U Mobile prepaid, postpaid or internet within the GoPayz App, using any applicable GoPayz MasterCard, GoPayz Visa, GoPayz UnionPay card (“Transaction "); and

      (collectively, the “Eligible Participants”).
       
  6. Rewards

    1. Eligible Participants who successfully fulfill the requirements in Paragraph 5 above during the Campaign Period will be entitled to receive the following reward(s):
Rewards Eligibility Qualifying action Quota

RM5 Cashback

which will be credited into the Eligible Participant’s GoPayz account

All GoPayz users as defined in Paragraph 4

Make a minimum spend of RM30 for U Mobile prepaid, postpaid or internet

  • U Mobile Prepaid Top Up
  • U Mobile Postpaid Bill
  • U Mobile Prepaid Internet U35
  • U Mobile Prepaid Internet U40
  • U Mobile Prepaid Internet GX 30
  • U Mobile Prepaid Internet GX 38
  • U Mobile Prepaid Internet UMI
Cashback capped at RM2,500 based on a first-come, first-served basis and each Eligible Participant is entitled to this reward once only during the Campaign Period.
    1. The total rewards are capped at RM2,500 throughout the Campaign Period based on a first-come, first-served basis. The Campaign ceases upon utilization of RM2,500 or at the end of the Campaign Period, whichever comes first, after which no rewards will be awarded for any Transaction performed even though it is within the Campaign Period.

    2. U Mobile Group reserves the right to replace or substitute the rewards with any other prize of similar value at any time as determined by U Mobile Group.

    3. U Mobile Group is entitled to require the return of or to claw back any rewards or any amount similar in value to the rewards in any form (as determined by U Mobile Group) within 1 year from the end of the Campaign Period from the Eligible Participant’s GoPayz account for any Transactions that are subsequently cancelled, voided, reversed, disputed, refunded or which are unauthorised or fraudulent.

    4. The rewards are non-transferable, non-refundable and non-redeemable for cash, credit or rebate in full or in part and any visuals of the rewards shown on the GoPayz page, advertisement and promotion materials are for photography and illustration purposes only.
       
  1. General

    1. U Mobile Group may change any of these Terms and may terminate, suspend this Campaign or extend the Campaign Period. Any such change will be announced on our website or social media. It is your responsibility to check these Terms and Conditions on our website and if you do not agree to any of the changes, you must immediately cease participation in the Campaign.

    2. By participating in the Campaign, you:
      1. consent for U Mobile Group to collect, record, hold, store, use and disclose your personal information for purposes which are necessary or related to the participation in the Campaign;
      2. consent for U Mobile Group to disclose or publish your personal information such as your names and identities and any general information that U Mobile Group sees fit in any media, marketing or advertising materials; and
      3. grant U Mobile Group the absolute and unrestricted right to modify, use and publish any of your still or moving images for any promotional, marketing, commercial or other related purpose, without any payment or compensation.
         
    3. To the extent permitted by law, U Mobile Group excludes all liability in connection with this Campaign. You, and if you are below 18 years of age, your parents or guardian, agree to release U Mobile Group from and indemnify U Mobile Group against all liability (including negligence) for any personal injury, for loss or damage (including loss of opportunity) or breach of any of these Terms, whether direct or indirect, special or consequential arising out of your participation in this Campaign.

    4. If you are below 18 years old, any consents, indemnities, agreement, undertakings representations and warranties given under these Terms are deemed to have been given by your parents or guardians.

    5. The Campaign and these Terms are governed by the laws of Malaysia. you agree that the Courts of Malaysia have jurisdiction over all matters arising from this Campaign.

 

 

Version: 15 March 2023

 

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