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Terms & Conditions

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"/content/gopayz/en/support/faqs/cash-withdrawals.html" }, { "title": "Card Payments", "value": "card-payments", "url": "/content/gopayz/en/support/faqs/card-payments.html" }, { "title": "E-Commerce Transaction", "value": "e-commerce-transaction", "url": "/content/gopayz/en/support/faqs/e-commerce-transaction.html" }, { "title": "Card Usage", "value": "card-usage", "url": "/content/gopayz/en/support/faqs/card-usage.html" }, { "title": "Contactless Payment", "value": "contactless-payment", "url": "/content/gopayz/en/support/faqs/contactless-payment.html" }, { "title": "Cancelling My Account", "value": "cancelling-my-account", "url": "/content/gopayz/en/support/faqs/cancelling-my-account.html" }, { "title": "GoPayz Account Termination", "value": "gopayz-account-termination", "url": "/content/gopayz/en/support/faqs/gopayz-account-termination.html" }, { "title": "Change Profile Details", "value": "change-profile-details", "url": "/content/gopayz/en/support/faqs/change-profile-details.html" }, { "title": "Exchange Rates", "value": "exchange-rates", "url": "/content/gopayz/en/support/faqs/exchange-rates.html" }, { "title": "Lost Or Stolen Card", "value": "lost-or-stolen-card", "url": "/content/gopayz/en/support/faqs/lost-or-stolen-card.html" }, { "title": "Contact Us", "value": "contact-us", "url": "/content/gopayz/en/support/faqs/contact-us.html" }, { "title": "International Airtime Transfer", "value": "international-airtime-transfer", "url": "/content/gopayz/en/support/faqs/international-airtime-transfer.html" }, { "title": "GoPayz-MAIPk Visa Prepaid Card (Ta’awun)", "value": "gopayz-maipk-visa-prepaid-card-ta-awun", "url": "/content/gopayz/en/support/faqs/gopayz-maipk-visa-prepaid-card-ta-awun.html" }, { "title": "Tap and Pay", "value": "tap-and-pay", "url": "/content/gopayz/en/support/faqs/tap-and-pay.html" }, { "title": "Remittance", "value": "remittance", "url": "/content/gopayz/en/support/faqs/remittance.html" }, { "title": "GoInsure Motor", "value": "goinsure-motor", "url": "/content/gopayz/en/support/faqs/goinsure-motor.html" }, { "title": "Wealth Management", "value": "wealth-management", "url": "/content/gopayz/en/support/faqs/wealth-management.html" }, { "title": "Zakat", "value": "zakat", "url": "/content/gopayz/en/support/faqs/zakat.html" }, { "title": "Scan and Pay", "value": "scan-and-pay", "url": "/content/gopayz/en/support/faqs/scan-and-pay.html" }, { "title": "GoGold", "value": "gogold", "url": "/content/gopayz/en/support/faqs/gogold.html" }, { "title": "Phone and Internet", "value": "phone-and-internet", "url": "/content/gopayz/en/support/faqs/phone-and-internet.html" }, { "title": "Entertainment", "value": "entertainment", "url": "/content/gopayz/en/support/faqs/entertainment.html" }, { "title": "Transport", "value": "transport", "url": "/content/gopayz/en/support/faqs/transport.html" }, { "title": "Utilities", "value": "utilities", "url": "/content/gopayz/en/support/faqs/utilities.html" }, { "value": "gopayzcashbackcampaign2022", "url": "/content/gopayz/en/support/faqs/gopayzcashbackcampaign2022.html" }, { "title": "Mrs Easy", "value": "mrseasy", "url": "/content/gopayz/en/support/faqs/mrseasy.html" }, { "title": "GoLife 10", "value": "golife-10", "url": "/content/gopayz/en/support/faqs/golife-10.html" }, { "title": "GoRelaks", "value": "go-relaks", "url": "/content/gopayz/en/support/faqs/go-relaks.html" }, { "title": "JomComeback Campaign", "value": "jomcomeback-campaign", "url": "/content/gopayz/en/support/faqs/jomcomeback-campaign.html" }, { "title": "Zakat On-Ground Campaign​", "value": "zakat-on-ground", "url": "/content/gopayz/en/support/faqs/zakat-on-ground.html" }, { "title": "Liberty Vehicle Insurance", "value": "liberty-vehicle-insurance", "url": "/content/gopayz/en/support/faqs/liberty-vehicle-insurance.html" }, { "title": "RM8 Cashback with GoPayz Visa Card", "value": "rm8-cashback-with-gopayz-visa-card", "url": "/content/gopayz/en/support/faqs/rm8-cashback-with-gopayz-visa-card.html" }, { "title": "Islamic Services Year End Campaign", "value": "islamic-services-year-end-campaign", "url": "/content/gopayz/en/support/faqs/islamic-services-year-end-campaign.html" }, { "title": "Gaming Credits Campaign 2023", "value": "gaming-credits-campaign-2023", "url": "/content/gopayz/en/support/faqs/gaming-credits-campaign-2023.html" }, { "title": "2024 CNY Campaign", "value": "2024-cny-campaign", "url": "/content/gopayz/en/support/faqs/2024-cny-campaign.html" }, { "title": "Cashback KAW KAW Campaign ", "value": "cashback-kaw-kaw-campaign", "url": "/content/gopayz/en/support/faqs/cashback-kaw-kaw-campaign.html" } ] }, { "title": "Terms & Conditions", "value": "terms-and-conditions", "url": "/content/gopayz/en/support/terms-and-conditions.html", "isGroupLabel": true, "childList": [ { "title": "Free RM5 For Cashless School Programme Campaign ", "value": "FreeRM5ForCashlessSchoolProgrammeCampaign", "url": "/content/gopayz/en/support/terms-and-conditions/FreeRM5ForCashlessSchoolProgrammeCampaign.html" }, { "title": "Money Transfer and Online Currency Exchange Services", "value": "money-transfer-and-online-currency-exchange-services", "url": "/content/gopayz/en/support/terms-and-conditions/money-transfer-and-online-currency-exchange-services.html" }, { "title": " GoInsure Motor Insurance", "value": "goinsure-motor-insurance", "url": "/content/gopayz/en/support/terms-and-conditions/goinsure-motor-insurance.html" }, { "title": "GoTakaful Family Takaful Plan", "value": "gotakaful-family-takaful-plan", "url": "/content/gopayz/en/support/terms-and-conditions/gotakaful-family-takaful-plan.html" }, { "title": " GoPayz App and Web Terms Of Use", "value": "gopayz-app-and-web-terms-of-use", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-app-and-web-terms-of-use.html" }, { "title": "Privacy Notice", "value": "privacy-notice", "url": "/content/gopayz/en/support/terms-and-conditions/privacy-notice.html" }, { "title": "Schedule 1 - Specific Terms and Conditions for GoPayz-MAIPk Visa Prepaid Card", "value": "specific-terms-and-conditions-for-gopayz-maipk-visa-prepaid-card", "url": "/content/gopayz/en/support/terms-and-conditions/specific-terms-and-conditions-for-gopayz-maipk-visa-prepaid-card.html" }, { "title": "GoPayz Rewards Programme", "value": "gopayz-rewards-programme", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-rewards-programme.html" }, { "title": "GoLife Plus", "value": "golife-plus", "url": "/content/gopayz/en/support/terms-and-conditions/golife-plus.html" }, { "title": "GoPayz International Airtime Credit Transfer and International Bill Payment Services", "value": "gopayz-international-airtime-credit-transfer-and-bill-payment-service", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-international-airtime-credit-transfer-and-bill-payment-service.html" }, { "title": "GoInsure Personal Accident Insurance Plan", "value": "goinsure-personal-accident-insurance-plan", "url": "/content/gopayz/en/support/terms-and-conditions/goinsure-personal-accident-insurance-plan.html" }, { "title": "Business Partner Code of Conduct", "value": "business-partner-code-of-conduct", "url": "/content/gopayz/en/support/terms-and-conditions/business-partner-code-of-conduct.html" }, { "title": " Anti-Corruption Policy", "value": "anti-corruption-policy", "url": "/content/gopayz/en/support/terms-and-conditions/anti-corruption-policy.html" }, { "title": " Policy Statement on U Mobile Group’s Anti-Corruption Policy", "value": "policy-statement-on-u-mobile-group-anti-corruption", "url": "/content/gopayz/en/support/terms-and-conditions/policy-statement-on-u-mobile-group-anti-corruption.html" }, { "title": "Whistleblower Policy", "value": "whistleblower-policy", "url": "/content/gopayz/en/support/terms-and-conditions/whistleblower-policy.html" }, { "title": "GoLife 10", "value": "golife-10", "url": "/content/gopayz/en/support/terms-and-conditions/golife-10.html" }, { "title": " GoInsure Personal Accident Insurance Complimentary Premium Campaign Terms and Conditions", "value": "-goinsure-personal-accident-insurance-complimentary-premium-camp", "url": "/content/gopayz/en/support/terms-and-conditions/-goinsure-personal-accident-insurance-complimentary-premium-camp.html" }, { "title": "Free RM5 For Cashless School Programme Campaign ", "value": "freerm5forcashlessschoolprogrammecampaign", "url": "/content/gopayz/en/support/terms-and-conditions/freerm5forcashlessschoolprogrammecampaign.html" }, { "title": "Terms of Use for GoPayz for Liberty Vehicle Insurance", "value": "liberty-motor-motorcycle-insurance", "url": "/content/gopayz/en/support/terms-and-conditions/liberty-motor-motorcycle-insurance.html" }, { "title": "JomComeback Campaign", "value": "jomcomeback-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/jomcomeback-campaign.html" }, { "title": "Upgrade to Premium & Get RM5 Cash Reward", "value": "upgrade-to-premium-get-cash-reward", "url": "/content/gopayz/en/support/terms-and-conditions/upgrade-to-premium-get-cash-reward.html" }, { "title": "GoPayz Service Agreement", "value": "gopayz-service-agreement-october", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-service-agreement-october.html" }, { "title": "Product Disclosure Sheet (PDS)", "value": "product-disclosure-sheet-pds-october", "url": "/content/gopayz/en/support/terms-and-conditions/product-disclosure-sheet-pds-october.html" }, { "title": "Product Disclosure Sheet(PDS) – GoPayz-MAIPKs VISA", "value": "product-disclosure-sheet-pds-gopayz-maipk-visa-october", "url": "/content/gopayz/en/support/terms-and-conditions/product-disclosure-sheet-pds-gopayz-maipk-visa-october.html" }, { "title": "RM8 Cashback with GoPayz Visa Card Campaign", "value": "rm8-cashback-with-gopayz-visa-card-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/rm8-cashback-with-gopayz-visa-card-campaign.html" }, { "title": "Islamic Services Year End Campaign ", "value": "islamic-services-year-end-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/islamic-services-year-end-campaign.html" }, { "title": "Score with GoPayz Gaming Credits Campaign", "value": "gopayz-gaming-credits-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-gaming-credits-campaign.html" }, { "title": "GoPayz K-Pass Visa Card Cashback Campaign", "value": "gopayz-k-pass-visa-card-cashback-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-k-pass-visa-card-cashback-campaign.html" }, { "title": "2024 CNY Campaign", "value": "2024-cny-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/2024-cny-campaign.html" }, { "title": "CNY Huat Cashback", "value": "cny-huat-cashback", "url": "/content/gopayz/en/support/terms-and-conditions/cny-huat-cashback.html" }, { "title": "Cashback KAW KAW Campaign ", "value": "cashback-kaw-kaw", "url": "/content/gopayz/en/support/terms-and-conditions/cashback-kaw-kaw.html" }, { "title": "GoInsure Motor Insurance Cash Back Campaign", "value": "goinsure-motor-insurance-cash-back-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/goinsure-motor-insurance-cash-back-campaign.html" }, { "title": "Chubb’s Motorcycle Insurance Cashback Campaign", "value": "chubbs-motorcycle-insurance-cashback-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/chubbs-motorcycle-insurance-cashback-campaign.html" } ] }, { "title": "Safety & Security", "value": "safety-and-security", "url": "/content/gopayz/en/support/safety-and-security.html", "isGroupLabel": true, "childList": [] } ], "dropdownDefault": "/content/gopayz/en/support/terms-and-conditions/gopayz-k-pass-visa-card-cashback-campaign.html", "breadCrumbs": [ { "title": "Terms & Conditions", "url": 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  1. This GoPayz K-Pass Visa Card Cashback Campaign (“Campaign”) is jointly organised by U Mobile Services Sdn Bhd (Registration No.: 200401034375 (672884-H)) (“U Mobile”) and OxPay Sdn Bhd (Registration No.: 201101014723 (942856-M)) (“OxPay”) which commences at 12.00am on 13 December 2023 and ends at 11.59pm on 31 March 2024 (“Campaign Period”).
  2. By participating in this Campaign, you agree to be bound by all the terms and conditions below (“Terms and Conditions”).
  3. Campaign Eligibility
    1. This Campaign is open to all GoPayz K-Pass Visa card holders (“GoPayz K-Pass”) with active GoPayz accounts (“Eligible Participant”). GoPayz accounts are considered active if users can perform transactions through their GoPayz accounts.
    2. U Mobile and OxPay reserve the right to reject any participation by any participant without assigning any reason.
  4. Campaign Mechanics
    1. To participate in this Campaign, Eligible Participants must complete the following during the Campaign Period:
      1. Download and log in to the GoPayz mobile application (“GoPayz App”); and
      2. Spend a minimum of RM1 at the selected e-commerce and/or retail merchants (as set out in the Appendix) with GoPayz K-Pass card (“Transaction”).
  5. Reward
    1. The Eligible Participants who successfully fulfil the requirements outlined in paragraph 4 above during the Campaign Period will be entitled to receive the following reward:


      Payout Criteria

2% instant cashback

  1. Perform a Transaction;
  2. Receive 2% instant cashback (“Cashback”) based on the Transaction amount; 
  3. Eligible Participant may perform multiple Transactions and receive Cashback throughout the Campaign Period, subject to the availability of funds on a first-come, first-served basis.
    1. The Cashback will be credited into the Participant’s GoPayz account within 14 working days from the date of successful Transaction.
    2. The total Cashback is capped at RM20,000 throughout the Campaign Period and will be awarded on a first-come, first-served basis. The Campaign ceases once total Cashback is fully utilised or at the end of the Campaign Period, whichever comes first.
    3. U Mobile and OxPay reserves the rights to replace or substitute any reward with a suitable alternative of similar value without prior notice, as determined by U Mobile and OxPay.
    4. U Mobile and OxPay are entitled to require the return of or to claw back the Cashback credited or any amount similar in value to the Cashback in any form (as determined by U Mobile and OxPay) within 1 year from the end of the Campaign Period from the Eligible Participant’s GoPayz account for any Transactions that are subsequently cancelled, voided, reversed, disputed, refunded or which are unauthorised or fraudulent.
    5. For assistance in relation to the Campaign, participants may e-mail GoPayz customer care at customercare@gopayz.com.my or call +6018 388 3388.
  1. General
    1. U Mobile and OxPay may change any of these Terms and Conditions and may terminate, suspend this Campaign or extend the Campaign Period. Any such change will be announced on U Mobile’s website or social media. It is your responsibility to check these Terms and Conditions on our website and if you do not agree to any of the changes, you must immediately cease participation in the Campaign.
    2. By participating in the Campaign, all participants:
      1. consent for U Mobile and OxPay to collect, record, hold, store, use and disclose their personal information for purposes which are necessary or related to the participation in the Campaign;
      2. consent for U Mobile and OxPay to disclose or publish their personal information such as their names and identities and any general information that U Mobile and OxPay see fit about the participants in any media, marketing or advertising materials; and
      3. grant U Mobile and OxPay the absolute and unrestricted right to modify, use and publish any still or moving images of the participants for any promotional, marketing, commercial or other related purpose, without any payment or compensation.
    3. To the extent permitted by law, U Mobile and OxPay exclude all liability in connection with this Campaign. All participants and if the participants are below 18 years of age, their parents or guardian, agree to release U Mobile and OxPay from and indemnify U Mobile and OxPay against all liability (including negligence) for any personal injury, for loss or damage (including loss of opportunity) or breach of any of these Terms and Conditions; whether direct or indirect, special or consequential arising out of participation in this Campaign.
    4. Any consents, indemnities, agreement, undertakings representations and warranties given under these Terms and Conditions by participants who are below the age of 18 years old are deemed to have given by their parents or guardians.
    5. The subscription and use of GoPayz is subject to the GoPayz Service Agreement and where applicable, these Terms and Conditions. In the event of any inconsistency, the GoPayz Service Agreement, will prevail to the extent of such inconsistency.
    6. The Campaign and these Terms and Conditions are governed by the laws of Malaysia. The participants agree that the Courts of Malaysia have jurisdiction over all matters arising from this Campaign.



No Participating E-Commerce And/Or Retail Merchants
1. He Medical Clinic
2. Apgujeong
3. Lee Ga Korean Noodles
4. Daorae Korean Bbq (Kota Damansara)
5. Oiso Aman Central
6. Shin Korean Restaurant
7. Duksoo Nea Restaurant
8. Mr Lim Korean Bbq Restaurant
9. Sogo Grill
10. Chilloutery
11. Sola Fish Market
12. Wangjok Korean Restaurant
13. Doyaji Korean Jeju Bbq
14. Oiso Korean Restaurant - Cheras Leisure Mall
15. Pung Kyung Korean Restaurant - Bukit Jalil
16. Kang Korean Bbq Restaurant
17. Hong Kong Ban Jeom
18. Daorae Korean Bbq-Subang Usj
19. Ina Japanese Restaurant & Bar
20. Parks Bagels One Utama
21. Nangman Pocha
22. Nangman Pocha T2
23. He Medical Clinic (Icon City)
24. At-Twenty
25. Him Sports Sdn Bhd
26. Sigolmadang
27. Line Pilates T2
28. Line Pilates
29. Iroad
30. Sun Kitchen
31. Goheung Restaurant
32. Oiso Da-Men
33. He Medical Clinic (Gurney)
34. He Wellness (Publika)
35. Star Bob
36. Star Bob@1montkiara
37. Oiso Korean Restaurant Shah Alam
38. Park's Bagels Tropicana Garden
39. Uncle Kim's Ramen
40. Oiso - Ipoh
41. La Fiorire Korean Hair Salon Kota Damansara
42. Photo Lab Hartamas
43. Photo Lab Sunway
45. Ola Korean Bbq
46. Oiso - Bangsar South
47. Sarangae Korean Bbq
48. Bang Ga Bang Ga Restoran
49. Oiso - Dc Mall
50. Oiso - Kuantan
51. Bbq Ma Eul Cup Bab (Olive Hill)
52. He Medical Clinic (Jb)
53. Block Space
54. Ko's Kimbap & Pocha
55. Daesam Sikdang
56. Stars Hair Salon
57. Dae Bak Jip Bbq
58. Meatman Korea
59. Bongzaane
60. [Dr.EUN:Hye] With Grace
61. Dan Bam
62. Kang Sikdang - Seri Kembangan
63. Mong Ddang Bbq (Ara Damansara)
64. Bbq Mont Tang (Rawang)
65. Villa Ju Bakery Café
66. Xexymix
67. B.Station
68. Jung's Acupuncture & Herbs
69. Han Korean Restaurant
70. Chilbo Foods
71. Miso
72. Damanna Korean Restaurant
73. Dae Jang Gum
74. Nh Mart
75. Komart
76. Oiso - Klcc
77. Femina Clinic



Version : 13 December 2023

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