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We have updated the terms of our GoPayz Service Agreement. The update will take effect on 17 March 2023.

We have updated the terms of our GoPayz Service Agreement. The update will take effect on 17 March 2023.

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Terms & Conditions

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"/content/gopayz/en/support/faqs/adding-other-payment-cards.html" }, { "title": "Transfers of Fund", "value": "transfers-of-fund", "url": "/content/gopayz/en/support/faqs/transfers-of-fund.html" }, { "title": "GoPointz", "value": "gopointz", "url": "/content/gopayz/en/support/faqs/gopointz.html" }, { "title": "Cash Withdrawals", "value": "cash-withdrawals", "url": "/content/gopayz/en/support/faqs/cash-withdrawals.html" }, { "title": "Card Payments", "value": "card-payments", "url": "/content/gopayz/en/support/faqs/card-payments.html" }, { "title": "E-Commerce Transaction", "value": "e-commerce-transaction", "url": "/content/gopayz/en/support/faqs/e-commerce-transaction.html" }, { "title": "Card Usage", "value": "card-usage", "url": "/content/gopayz/en/support/faqs/card-usage.html" }, { "title": "Contactless Payment", "value": "contactless-payment", "url": "/content/gopayz/en/support/faqs/contactless-payment.html" }, { "title": "Cancelling My Account", "value": "cancelling-my-account", "url": "/content/gopayz/en/support/faqs/cancelling-my-account.html" }, { "title": "GoPayz Account Termination", "value": "gopayz-account-termination", "url": "/content/gopayz/en/support/faqs/gopayz-account-termination.html" }, { "title": "Change Profile Details", "value": "change-profile-details", "url": "/content/gopayz/en/support/faqs/change-profile-details.html" }, { "title": "Exchange Rates", "value": "exchange-rates", "url": "/content/gopayz/en/support/faqs/exchange-rates.html" }, { "title": "Lost Or Stolen Card", "value": "lost-or-stolen-card", "url": "/content/gopayz/en/support/faqs/lost-or-stolen-card.html" }, { "title": "Contact Us", "value": "contact-us", "url": "/content/gopayz/en/support/faqs/contact-us.html" }, { "title": "International Airtime Transfer", "value": "international-airtime-transfer", "url": "/content/gopayz/en/support/faqs/international-airtime-transfer.html" }, { "title": "GoPayz-MAIPk Visa Prepaid Card (Ta’awun)", "value": "gopayz-maipk-visa-prepaid-card-ta-awun", "url": "/content/gopayz/en/support/faqs/gopayz-maipk-visa-prepaid-card-ta-awun.html" }, { "title": "Tap and Pay", "value": "tap-and-pay", "url": "/content/gopayz/en/support/faqs/tap-and-pay.html" }, { "title": "Remittance", "value": "remittance", "url": "/content/gopayz/en/support/faqs/remittance.html" }, { "title": "GoInsure Travel", "value": "goinsure-travel", "url": "/content/gopayz/en/support/faqs/goinsure-travel.html" }, { "title": "GoInsure Motor", "value": "goinsure-motor", "url": "/content/gopayz/en/support/faqs/goinsure-motor.html" }, { "title": "Wealth Management", "value": "wealth-management", "url": "/content/gopayz/en/support/faqs/wealth-management.html" }, { "title": "Zakat", "value": "zakat", "url": "/content/gopayz/en/support/faqs/zakat.html" }, { "title": "Scan and Pay", "value": "scan-and-pay", "url": "/content/gopayz/en/support/faqs/scan-and-pay.html" }, { "title": "GoGold", "value": "gogold", "url": "/content/gopayz/en/support/faqs/gogold.html" }, { "title": "Phone and Internet", "value": "phone-and-internet", "url": "/content/gopayz/en/support/faqs/phone-and-internet.html" }, { "title": "Entertainment", "value": "entertainment", "url": "/content/gopayz/en/support/faqs/entertainment.html" }, { "title": "Transport", "value": "transport", "url": "/content/gopayz/en/support/faqs/transport.html" }, { "title": "Utilities", "value": "utilities", "url": "/content/gopayz/en/support/faqs/utilities.html" }, { "title": "GoPayz & MAIPk Zakat Campaign 2022", "value": "gopayzmaipkzakatcampaign2022", "url": "/content/gopayz/en/support/faqs/gopayzmaipkzakatcampaign2022.html" }, { "value": "gopayzcashbackcampaign2022", "url": "/content/gopayz/en/support/faqs/gopayzcashbackcampaign2022.html" }, { "title": "Mrs Easy", "value": "mrseasy", "url": "/content/gopayz/en/support/faqs/mrseasy.html" }, { "title": "Oh My Catsh Campaign", "value": "ohmycatshcampaign", "url": "/content/gopayz/en/support/faqs/ohmycatshcampaign.html" }, { "title": "GoLife 10", "value": "golife-10", "url": "/content/gopayz/en/support/faqs/golife-10.html" }, { "title": "GoRelaks", "value": "go-relaks", "url": "/content/gopayz/en/support/faqs/go-relaks.html" }, { "title": "Gongxi-Gongxi Poket Hepi Campaign", "value": "gongxi-gongxi-poket-hepi-campaign", "url": "/content/gopayz/en/support/faqs/gongxi-gongxi-poket-hepi-campaign.html" }, { "title": "#GongXiGongXiPoketHepi Social Contest", "value": "gongxi-gongxi-poket-hepi-social-contest", "url": "/content/gopayz/en/support/faqs/gongxi-gongxi-poket-hepi-social-contest.html" }, { "title": "#JomComeBack", "value": "jomcomeback", "url": "/content/gopayz/en/support/faqs/jomcomeback.html" }, { "title": "Exclusive Zakat Campaign", "value": "exclusive-zakat-campaign", "url": "/content/gopayz/en/support/faqs/exclusive-zakat-campaign.html" }, { "title": "RM5 Cashback For U!", "value": "rm5-cashback-for-u", "url": "/content/gopayz/en/support/faqs/rm5-cashback-for-u.html" }, { "title": "Cash Rewards GoPayz Raya", "value": "cash-rewards-gopayz-raya", "url": "/content/gopayz/en/support/faqs/cash-rewards-gopayz-raya.html" }, { "title": "Raya Ada Baek dengan GoPayz", "value": "raya-ada-baek-gopayz-raya", "url": "/content/gopayz/en/support/faqs/raya-ada-baek-gopayz-raya.html" } ] }, { "title": "Terms & Conditions", "value": "terms-and-conditions", "url": "/content/gopayz/en/support/terms-and-conditions.html", "isGroupLabel": true, "childList": [ { "title": "Free RM5 For Cashless School Programme Campaign ", "value": "FreeRM5ForCashlessSchoolProgrammeCampaign", "url": "/content/gopayz/en/support/terms-and-conditions/FreeRM5ForCashlessSchoolProgrammeCampaign.html" }, { "title": "Hashtag JomComback Campaign", "value": "hashtagjomcombackcampaign", "url": "/content/gopayz/en/support/terms-and-conditions/hashtagjomcombackcampaign.html" }, { "title": "Gongxi-Gongxi Poket Hepi Social Contest", "value": "gongxi-gongxi-poket-hepi-social-contest", "url": "/content/gopayz/en/support/terms-and-conditions/gongxi-gongxi-poket-hepi-social-contest.html" }, { "title": "Money Transfer and Online Currency Exchange Services", "value": "money-transfer-and-online-currency-exchange-services", "url": "/content/gopayz/en/support/terms-and-conditions/money-transfer-and-online-currency-exchange-services.html" }, { "title": " GoInsure Motor Insurance", "value": "goinsure-motor-insurance", "url": "/content/gopayz/en/support/terms-and-conditions/goinsure-motor-insurance.html" }, { "title": "GoTakaful Family Takaful Plan", "value": "gotakaful-family-takaful-plan", "url": "/content/gopayz/en/support/terms-and-conditions/gotakaful-family-takaful-plan.html" }, { "title": " GoPayz GoInsure Travel Insurance", "value": "gopayz-goinsure-travel-insurance", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-goinsure-travel-insurance.html" }, { "title": " GoPayz App and Web Terms Of Use", "value": "gopayz-app-and-web-terms-of-use", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-app-and-web-terms-of-use.html" }, { "title": "Privacy Notice", "value": "privacy-notice", "url": "/content/gopayz/en/support/terms-and-conditions/privacy-notice.html" }, { "title": "GoPayz Service Agreement", "value": "gopayz-service-agreement", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-service-agreement.html" }, { "title": "Schedule 1 - Specific Terms and Conditions for GoPayz-MAIPk Visa Prepaid Card", "value": "specific-terms-and-conditions-for-gopayz-maipk-visa-prepaid-card", "url": "/content/gopayz/en/support/terms-and-conditions/specific-terms-and-conditions-for-gopayz-maipk-visa-prepaid-card.html" }, { "title": "Product Disclosure Sheet (PDS)", "value": "product-disclosure-sheet-pds", "url": "/content/gopayz/en/support/terms-and-conditions/product-disclosure-sheet-pds.html" }, { "title": "Product Disclosure Sheet(PDS) – GoPayz-MAIPKs VISA", "value": "product-disclosure-sheet-pds-gopayz-maipk-visa", "url": "/content/gopayz/en/support/terms-and-conditions/product-disclosure-sheet-pds-gopayz-maipk-visa.html" }, { "title": "GoPayz Rewards Programme", "value": "gopayz-rewards-programme", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-rewards-programme.html" }, { "title": "GoLife Plus", "value": "golife-plus", "url": "/content/gopayz/en/support/terms-and-conditions/golife-plus.html" }, { "title": "GoPayz International Airtime Credit Transfer and International Bill Payment Services", "value": "gopayz-international-airtime-credit-transfer-and-bill-payment-service", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-international-airtime-credit-transfer-and-bill-payment-service.html" }, { "title": "GoInsure Personal Accident Insurance Plan", "value": "goinsure-personal-accident-insurance-plan", "url": "/content/gopayz/en/support/terms-and-conditions/goinsure-personal-accident-insurance-plan.html" }, { "title": "Business Partner Code of Conduct", "value": "business-partner-code-of-conduct", "url": "/content/gopayz/en/support/terms-and-conditions/business-partner-code-of-conduct.html" }, { "title": " Anti-Corruption Policy", "value": "anti-corruption-policy", "url": "/content/gopayz/en/support/terms-and-conditions/anti-corruption-policy.html" }, { "title": " Policy Statement on U Mobile Group’s Anti-Corruption Policy", "value": "policy-statement-on-u-mobile-group-anti-corruption", "url": "/content/gopayz/en/support/terms-and-conditions/policy-statement-on-u-mobile-group-anti-corruption.html" }, { "title": "Whistleblower Policy", "value": "whistleblower-policy", "url": "/content/gopayz/en/support/terms-and-conditions/whistleblower-policy.html" }, { "title": "GoGold Service", "value": "gogold-service", "url": "/content/gopayz/en/support/terms-and-conditions/gogold-service.html" }, { "title": "GoLife 10", "value": "golife-10", "url": "/content/gopayz/en/support/terms-and-conditions/golife-10.html" }, { "title": "GoInsure Motor Insurance Cash Back Campaign Terms and Conditions", "value": "goinsure-motor-insurance-cashback-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/goinsure-motor-insurance-cashback-campaign.html" }, { "title": " GoInsure Personal Accident Insurance Complimentary Premium Campaign", "value": "-goinsure-personal-accident-insurance-complimentary-premium-camp", "url": "/content/gopayz/en/support/terms-and-conditions/-goinsure-personal-accident-insurance-complimentary-premium-camp.html" }, { "title": "GoPayz and UNiD RM5 Off Promotion", "value": "unid-rm5-off-promotion", "url": "/content/gopayz/en/support/terms-and-conditions/unid-rm5-off-promotion.html" }, { "title": "Free RM5 For Cashless School Programme Campaign ", "value": "freerm5forcashlessschoolprogrammecampaign", "url": "/content/gopayz/en/support/terms-and-conditions/freerm5forcashlessschoolprogrammecampaign.html" }, { "title": "GoPayz & MAIPk Zakat 2022 Campaign", "value": "gopayzmaipkzakat2022campaign", "url": "/content/gopayz/en/support/terms-and-conditions/gopayzmaipkzakat2022campaign.html" }, { "title": "Sign Up & Get up to FREE RM8 Campaign Terms and Conditions", "value": "joingopayzgetuptorm8cashcreditcampaign", "url": "/content/gopayz/en/support/terms-and-conditions/joingopayzgetuptorm8cashcreditcampaign.html" }, { "title": "GoPayz Zakat Cashback Friday Campaign 2022 Terms and Conditions", "value": "gopayzzakatcashbackfridaycampaign", "url": "/content/gopayz/en/support/terms-and-conditions/gopayzzakatcashbackfridaycampaign.html" }, { "title": "Hashtag JomComeback Campaign", "value": "hashtagjomcomebackcampaign", "url": "/content/gopayz/en/support/terms-and-conditions/hashtagjomcomebackcampaign.html" }, { "title": "Sign Up & Get Rewards Campaign", "value": "signupgetrewardscampaign", "url": "/content/gopayz/en/support/terms-and-conditions/signupgetrewardscampaign.html" }, { "title": "Oh My Catsh Campaign", "value": "ohmycatshcampaign", "url": "/content/gopayz/en/support/terms-and-conditions/ohmycatshcampaign.html" }, { "title": "Gongxi-Gongxi Poket Hepi Campaign", "value": "gongxi-gongxi-poket-hepi-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/gongxi-gongxi-poket-hepi-campaign.html" }, { "title": "Wealth CNY Ang Pow Campaign", "value": "wealth-cny-angpow-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/wealth-cny-angpow-campaign.html" }, { "title": "Terms of Use for GoPayz for Liberty Motor and Motorcycle Insurance", "value": "liberty-motor-motorcycle-insurance", "url": "/content/gopayz/en/support/terms-and-conditions/liberty-motor-motorcycle-insurance.html" }, { "title": "Liberty Motor and Motorcycle Insurance Give More Campaign Terms and Conditions", "value": "liberty-motor-motorcycle-insurance-give-more-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/liberty-motor-motorcycle-insurance-give-more-campaign.html" }, { "title": "#JomComeBack Terms and Conditions", "value": "jomcomeback", "url": "/content/gopayz/en/support/terms-and-conditions/jomcomeback.html" }, { "title": "GoPayz Exclusive Zakat Campaign (Usage)", "value": "gopayz-exclusive-zakat-usage", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-exclusive-zakat-usage.html" }, { "title": "GoPayz Exclusive Zakat Campaign (Acquisition)", "value": "gopayz-exclusive-zakat-acquisition", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-exclusive-zakat-acquisition.html" }, { "title": "RM5 Cashback For U!", "value": "rm5-cashback-for-u", "url": "/content/gopayz/en/support/terms-and-conditions/rm5-cashback-for-u.html" }, { "title": "GoRelaks RM50 Discount", "value": "gorelaks-rm50-discount", "url": "/content/gopayz/en/support/terms-and-conditions/gorelaks-rm50-discount.html" }, { "title": "GoPayz Online Currency Exchange RM10 Cashback Campaign", "value": "online-currency-exchange-rm10-cashback", "url": "/content/gopayz/en/support/terms-and-conditions/online-currency-exchange-rm10-cashback.html" }, { "title": "Travel Insurance Jom Lepak Campaign", "value": "travel-insurance-jom-lepak", "url": "/content/gopayz/en/support/terms-and-conditions/travel-insurance-jom-lepak.html" }, { "title": "IAT & PLN Indonesia Raya 50% Bonus Campaign", "value": "iat-pln-indonesia-raya-50-bonus-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/iat-pln-indonesia-raya-50-bonus-campaign.html" }, { "title": "Raya Ada Baek dengan GoPayz Campaign", "value": "raya-ada-baek-dengan-gopayz-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/raya-ada-baek-dengan-gopayz-campaign.html" }, { "title": "Sign up GoPayz for RM10 Cash Rewards Campaign", "value": "sign-up-gopayz-for-rm10-cash-rewards-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/sign-up-gopayz-for-rm10-cash-rewards-campaign.html" } ] }, { "title": "Safety & Security", "value": "safety-and-security", "url": "/content/gopayz/en/support/safety-and-security.html", "isGroupLabel": true, "childList": [] } ], "dropdownDefault": "/content/gopayz/en/support/terms-and-conditions/gopayz-exclusive-zakat-usage.html", "breadCrumbs": [ { "title": "Terms & Conditions", "url": "/content/gopayz/en/support/terms-and-conditions.html" } ] }
  1. This GoPayz Exclusive Zakat Campaign (Usage) 2023 (“Campaign”) is organised by U Mobile Services Sdn Bhd (Registration No.: 200401034375 (672884-H)) (“U Mobile”) which commences on 1 March 2023 and ends on 3 May 2023 (“Campaign Period”).

  2. By participating in this Campaign, you agree to be bound by all the terms and conditions below (“Terms and Conditions”)

  3. Campaign Eligibility
    1. This campaign is open to both new and existing GoPayz users with an active account (“Eligible Participant”). An active account means that users can perform transactions with GoPayz.

    2. Any consents, indemnities, agreement, undertakings, representations and warranties given under these Terms by participants who are below the age of 18 years old are deemed to have been given by their parents or guardians.

    3. U Mobile reserve the right to reject any participation by any participant without assigning any reason.
       
  4. Campaign Mechanics
    To participate in this Campaign, Eligible Participants must perform the following transaction (“Transaction”):
    1. Make a minimum payment of RM30 for zakat (“Zakat”), derma (“Derma”) or wakaf (“Wakaf”) to either Lembaga Zakat Selangor (“LZS”), Pusat Pungutan Zakat Majlis Agama Islam Wilayah Persekutuan (“PPZ-MAIWP”) or Majlis Agama Islam dan ‘Adat Melayu Perak (“MAIPk”) in a single transaction using GoPayz cards (i.e GoPayz MasterCard, GoPayz UnionPay, GoPayz Visa cards or GoPayz-MAIPk Visa Prepaid Card (Ta’awun)) which is linked to the Eligible Participant’s GoPayz account.
    2. Payment of Zakat, Derma or Wakaf is managed by each Zakat body (LZS, PPZ-MAIWP or MAIPk) and is subject to the respective Zakat body’s terms and conditions. U Mobile makes no representation or warranties on the Zakat, Derma or Wakaf Transaction
       
  5. Rewards
    1. Eligible Participants who successfully perform the Transaction according to Paragraph 4 above during the Campaign Period will be entitled to receive cash reward (“Rewards”) as set out in Table 1.

      Table 1: Mechanics for the Reward:
Transaction Category Rewards
Make a mininum payment of RM30 for Zakat to LZS using GoPayz cards
  • RM5.00 cash reward will be credited instantly into the Eligible Participant’s GoPayz account upon successful completion of the Transaction.
  • Each Eligible Participant is entitled to receive a maximum of 5 Rewards for each Transaction category throughout the Campaign Period.
Make a minimum payment of. RM30 for Zakat and Wakaf to PPZ-MAIWP using GoPayz cards
Make a minimum payment of RM30 for Zakat, Derma and Wakaf to MAIPk using GoPayz cards
    1. Eligible Participants must ensure that their GoPayz accounts are active at the point the Reward are credited. U Mobile shall not be responsible for any loss incurred if the Eligible Participant’s GoPayz account is inactive.

    2. The Rewards are capped at a total sum of RM18,000 throughout the Campaign Period based on a first-come, first-served basis.

    3. The Rewards will cease once the total Rewards are fully distributed and no reward will be awarded for any Transaction performed even though it is within the Campaign Period.

    4. The rewards are non-transferable, non-refundable and non-redeemable for cash, credit, or rebate in full or in part and any such visuals shown on GoPayz app, web or Facebook page, advertisement and promotion materials are for photography or illustration purposes only.

    5. U Mobile reserves the rights to replace or substitute any reward with a suitable alternative of similar value without prior notice, as determined by U Mobile.

    6. U Mobile is entitled to require the return of or to claw back the Rewards credited or any amount similar in value to the Rewards in any form (as determined by U Mobile) within 1 year from the end of the Campaign Period from the Eligible Participant’s GoPayz account for any Transactions that are subsequently cancelled, voided, reversed, disputed, refunded or which are unauthorised or fraudulent.

    7. For assistance in relation to the Campaign, Eligible Participants may e-mail GoPayz customer care at customercare@gopayz.com.my or call +6018 388 3388.
       
  1. General
    1. U Mobile may change any of these Terms and Conditions and may terminate, suspend this Campaign or extend the Campaign Period. Any such change will be announced on our website. It is your responsibility to check these Terms and Conditions on our website and if you do not agree to any of the changes, you must immediately cease participation in the Campaign.

    2. By participating in the Campaign, all Eligible Participants: -
      1. consent for U Mobile to collect, record, hold, store, use and disclose your personal information for purposes which are necessary or related to your participation in the Campaign.
      2. consent for U Mobile to disclose or publish your personal information such as your name and identity and any general information that U Mobile see fit in any media, marketing or advertising materials; and
      3. grant U Mobile the absolute and unrestricted right to modify, use and publish any still or moving images of you for any promotional, marketing, commercial or other related purpose, without any payment or compensation.
         
    3. To the extent permitted by law, U Mobile exclude all liability in connection with this Campaign. All Eligible Participants and if they below 18 years of age, their parent or guardians agree to release U Mobile from and indemnify U Mobile against all liability (including negligence) for any personal injury, for loss or damage (including loss of opportunity) or breach of any of these Terms and Conditions; whether direct or indirect, special or consequential arising out of participation in this Campaign.

    4. The subscription and use of GoPayz is subject to the GoPayz Service Agreement and where applicable, these Terms and Conditions. In the event of any inconsistency, the GoPayz Service Agreement, will prevail to the extent of such inconsistency.

    5. The Campaign and these Terms and Conditions are governed by the laws of Malaysia. You agree that the Courts of Malaysia have jurisdiction over all matters arising from this Campaign.

3rd March 2023

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