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Experience our new app interface, everything in one click. 

Experience our new app interface, everything in one click. 

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Terms & Conditions

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"url": "/content/gopayz/en/support/faqs/cancelling-my-account.html" }, { "title": "GoPayz Account Termination", "value": "gopayz-account-termination", "url": "/content/gopayz/en/support/faqs/gopayz-account-termination.html" }, { "title": "Change Profile Details", "value": "change-profile-details", "url": "/content/gopayz/en/support/faqs/change-profile-details.html" }, { "title": "Exchange Rates", "value": "exchange-rates", "url": "/content/gopayz/en/support/faqs/exchange-rates.html" }, { "title": "Lost Or Stolen Card", "value": "lost-or-stolen-card", "url": "/content/gopayz/en/support/faqs/lost-or-stolen-card.html" }, { "title": "Contact Us", "value": "contact-us", "url": "/content/gopayz/en/support/faqs/contact-us.html" }, { "title": "International Airtime Transfer", "value": "international-airtime-transfer", "url": "/content/gopayz/en/support/faqs/international-airtime-transfer.html" }, { "title": "GoPayz-MAIPk Visa Prepaid Card (Ta’awun)", "value": 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"/content/gopayz/en/support/faqs/gogold.html" }, { "title": "Phone and Internet", "value": "phone-and-internet", "url": "/content/gopayz/en/support/faqs/phone-and-internet.html" }, { "title": "Entertainment", "value": "entertainment", "url": "/content/gopayz/en/support/faqs/entertainment.html" }, { "title": "Transport", "value": "transport", "url": "/content/gopayz/en/support/faqs/transport.html" }, { "title": "Utilities", "value": "utilities", "url": "/content/gopayz/en/support/faqs/utilities.html" }, { "title": "Ada GoPayz, Raya Tak GoPoh Campaign", "value": "ada-gopayz-raya-tak-gopoh-campaign", "url": "/content/gopayz/en/support/faqs/ada-gopayz-raya-tak-gopoh-campaign.html" }, { "title": "GoPayz Travel Social Contest Campaign", "value": "gopayztravelsocialcontestcampaign", "url": "/content/gopayz/en/support/faqs/gopayztravelsocialcontestcampaign.html" }, { "title": "Sign Up & Get Free RM8 Campaign", "value": "signupgetfreerm8campaign2022", "url": "/content/gopayz/en/support/faqs/signupgetfreerm8campaign2022.html" }, { "title": "GoPayz & MAIPk Zakat Campaign 2022", "value": "gopayzmaipkzakatcampaign2022", "url": "/content/gopayz/en/support/faqs/gopayzmaipkzakatcampaign2022.html" }, { "value": "gopayzcashbackcampaign2022", "url": "/content/gopayz/en/support/faqs/gopayzcashbackcampaign2022.html" }, { "title": "Hashtag Berita Baaaekk Campaign", "value": "hashtagberitabaaaekkcampaign", "url": "/content/gopayz/en/support/faqs/hashtagberitabaaaekkcampaign.html" }, { "title": "GoPayz Zakat Cashback Friday", "value": "gopayzzakatcashbackfriday", "url": "/content/gopayz/en/support/faqs/gopayzzakatcashbackfriday.html" }, { "title": "Hashtag JomComeback Campaign", "value": "hashtagjomcomebackcampaign", "url": "/content/gopayz/en/support/faqs/hashtagjomcomebackcampaign.html" }, { "title": "Mrs Easy", "value": "mrseasy", "url": "/content/gopayz/en/support/faqs/mrseasy.html" }, { "title": "Sign Up & Get Rewards Campaign", "value": "signupgetrewardscampaign", "url": "/content/gopayz/en/support/faqs/signupgetrewardscampaign.html" }, { "title": "Oh My Catsh Campaign", "value": "ohmycatshcampaign", "url": "/content/gopayz/en/support/faqs/ohmycatshcampaign.html" }, { "title": "GoLife 10", "value": "golife-10", "url": "/content/gopayz/en/support/faqs/golife-10.html" }, { "title": "GoRelaks 20% off all fare Promo", "value": "go-relaks", "url": "/content/gopayz/en/support/faqs/go-relaks.html" }, { "title": "Gongxi-Gongxi Poket Hepi Campaign", "value": "gongxi-gongxi-poket-hepi-campaign", "url": "/content/gopayz/en/support/faqs/gongxi-gongxi-poket-hepi-campaign.html" }, { "title": "#GongXiGongXiPoketHepi Social Contest", "value": "gongxi-gongxi-poket-hepi-social-contest", "url": "/content/gopayz/en/support/faqs/gongxi-gongxi-poket-hepi-social-contest.html" } ] }, { "title": "Terms & Conditions", "value": "terms-and-conditions", "url": "/content/gopayz/en/support/terms-and-conditions.html", "isGroupLabel": true, "childList": [ { "title": "Free RM5 For Cashless School Programme Campaign ", "value": "FreeRM5ForCashlessSchoolProgrammeCampaign", "url": "/content/gopayz/en/support/terms-and-conditions/FreeRM5ForCashlessSchoolProgrammeCampaign.html" }, { "title": "Hashtag JomComback Campaign", "value": "hashtagjomcombackcampaign", "url": "/content/gopayz/en/support/terms-and-conditions/hashtagjomcombackcampaign.html" }, { "title": "Gongxi-Gongxi Poket Hepi Social Contest", "value": "gongxi-gongxi-poket-hepi-social-contest", "url": "/content/gopayz/en/support/terms-and-conditions/gongxi-gongxi-poket-hepi-social-contest.html" }, { "title": "Money Transfer and Online Currency Exchange Services", "value": "money-transfer-and-online-currency-exchange-services", "url": "/content/gopayz/en/support/terms-and-conditions/money-transfer-and-online-currency-exchange-services.html" }, { "title": " GoInsure Motor Insurance", "value": "goinsure-motor-insurance", "url": 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International Airtime Credit Transfer and International Bill Payment Services", "value": "gopayz-international-airtime-credit-transfer-and-bill-payment-service", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-international-airtime-credit-transfer-and-bill-payment-service.html" }, { "title": "GoInsure Personal Accident Insurance Plan", "value": "goinsure-personal-accident-insurance-plan", "url": "/content/gopayz/en/support/terms-and-conditions/goinsure-personal-accident-insurance-plan.html" }, { "title": "Business Partner Code of Conduct", "value": "business-partner-code-of-conduct", "url": "/content/gopayz/en/support/terms-and-conditions/business-partner-code-of-conduct.html" }, { "title": " Anti-Corruption Policy", "value": "anti-corruption-policy", "url": "/content/gopayz/en/support/terms-and-conditions/anti-corruption-policy.html" }, { "title": " Policy Statement on U Mobile Group’s Anti-Corruption Policy", "value": "policy-statement-on-u-mobile-group-anti-corruption", "url": "/content/gopayz/en/support/terms-and-conditions/policy-statement-on-u-mobile-group-anti-corruption.html" }, { "title": "Whistleblower Policy", "value": "whistleblower-policy", "url": "/content/gopayz/en/support/terms-and-conditions/whistleblower-policy.html" }, { "title": "GoGold Service", "value": "gogold-service", "url": "/content/gopayz/en/support/terms-and-conditions/gogold-service.html" }, { "title": "GoLife 10", "value": "golife-10", "url": "/content/gopayz/en/support/terms-and-conditions/golife-10.html" }, { "title": "GoInsure Motor Insurance Cash Back Campaign Terms and Conditions", "value": "goinsure-motor-insurance-cashback-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/goinsure-motor-insurance-cashback-campaign.html" }, { "title": " GoInsure Personal Accident Insurance Complimentary Premium Campaign", "value": "-goinsure-personal-accident-insurance-complimentary-premium-camp", "url": "/content/gopayz/en/support/terms-and-conditions/-goinsure-personal-accident-insurance-complimentary-premium-camp.html" }, { "title": "GoPayz and UNiD RM5 Off Promotion", "value": "unid-rm5-off-promotion", "url": "/content/gopayz/en/support/terms-and-conditions/unid-rm5-off-promotion.html" }, { "title": "Free RM5 For Cashless School Programme Campaign ", "value": "freerm5forcashlessschoolprogrammecampaign", "url": "/content/gopayz/en/support/terms-and-conditions/freerm5forcashlessschoolprogrammecampaign.html" }, { "title": "GoPayz & MAIPk Zakat 2022 Campaign", "value": "gopayzmaipkzakat2022campaign", "url": "/content/gopayz/en/support/terms-and-conditions/gopayzmaipkzakat2022campaign.html" }, { "title": "Sign Up & Get up to FREE RM8 Campaign Terms and Conditions", "value": "joingopayzgetuptorm8cashcreditcampaign", "url": "/content/gopayz/en/support/terms-and-conditions/joingopayzgetuptorm8cashcreditcampaign.html" }, { "title": "GoPayz Zakat Cashback Friday Campaign 2022 Terms and Conditions", "value": "gopayzzakatcashbackfridaycampaign", "url": "/content/gopayz/en/support/terms-and-conditions/gopayzzakatcashbackfridaycampaign.html" }, { "title": "Hashtag JomComeback Campaign", "value": "hashtagjomcomebackcampaign", "url": "/content/gopayz/en/support/terms-and-conditions/hashtagjomcomebackcampaign.html" }, { "title": "Sign Up & Get Rewards Campaign", "value": "signupgetrewardscampaign", "url": "/content/gopayz/en/support/terms-and-conditions/signupgetrewardscampaign.html" }, { "title": "Oh My Catsh Campaign", "value": "ohmycatshcampaign", "url": "/content/gopayz/en/support/terms-and-conditions/ohmycatshcampaign.html" }, { "title": "GoRelaks all fare 20% off Promo", "value": "go-relaks", "url": "/content/gopayz/en/support/terms-and-conditions/go-relaks.html" }, { "title": "Gongxi-Gongxi Poket Hepi Campaign", "value": "gongxi-gongxi-poket-hepi-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/gongxi-gongxi-poket-hepi-campaign.html" }, { "title": "Wealth CNY Ang Pow Campaign", "value": "wealth-cny-angpow-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/wealth-cny-angpow-campaign.html" }, { "title": "GoRelaks Free Travel Insurance Campaign", "value": "gorelaks-free-travel-insurance-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/gorelaks-free-travel-insurance-campaign.html" } ] }, { "title": "Safety & Security", "value": "safety-and-security", "url": "/content/gopayz/en/support/safety-and-security.html", "isGroupLabel": true, "childList": [] } ], "dropdownDefault": "/content/gopayz/en/support/terms-and-conditions/gongxi-gongxi-poket-hepi-campaign.html", "breadCrumbs": [ { "title": "Terms & Conditions", "url": "/content/gopayz/en/support/terms-and-conditions.html" } ] }
  1. This Gongxi-Gongxi Poket Hepi Campaign (“Campaign”) is organised by U Mobile Services Sdn Bhd (Registration No.: 200401034375 (672884-H)) (“U Mobile”) which commences at 12.00am on 11 January 2023 and ends at 11.59pm on 21 February 2023 (“Campaign Period”).

  2. By participating in this Campaign, you agree to be bound by all the terms and conditions below (“Terms and Conditions”).

  3. Campaign Eligibility
    1. a. This Campaign is open to all new and existing Premium GoPayz customers with active GoPayz accounts (“Eligible Participant”). GoPayz accounts are active if you are able to perform transactions via those GoPayz accounts.

    2. b. U Mobile reserves the right to reject any participation by any participant without assigning any reason.
       
  4. Campaign Mechanics

    To participate in this Campaign, Eligible Participants must use any applicable GoPayz card (comprising any of the GoPayz MasterCard, GoPayz UnionPay or GoPayz Visa Cards) linked to the Eligible Participant’s GoPayz account (“GoPayz Cards”) to perform any of the following transactions (“Transaction”) during the Campaign Period:

    1. i. P2P TRANSFER – Transfer RM8.00 and above in a single transaction to another GoPayz account.

    2. ii. IN-APP PURCHASE – Any in-app purchase amounting to RM88.00 and above in a single transaction within the GoPayz app. However, the following in-app transactions DO NOT qualify for participation in this Campaign (even if it exceeds the RM88.00):
      1. a) top up of any GoPayz account;
      2. b) P2P transfer;
      3. c) cash withdrawal;
      4. d) any in-app purchases using partial payment with GoPointz
      5. e) purchase of wealth investment; or
      6. f) any contributions under Charity services
         
    3. iii. NON IN-APP PURCHASE – Spend RM88.00 and above in a single transaction on any retail spending including offline or e-commerce platforms.
       
  5. Rewards

    1. a. Eligible Participants who are GoPayz Premium wallet users that successfully perform the Transaction according to Paragraph 4 above during the Campaign Period are entitled to receive “Ang Pow” rewards (“Ang Pow”) as set out in Table 1:

      Table 1: Mechanics for Ang Pow:
       

Ang Pow

Selection Criteria

8% Ang Pow, capped at RM8.00

1. Send a min. of RM8.00 to another GoPayz account using any GoPayz Cards and instantly receive 8% cashback Ang Pow, capped at RM8.
 

2. Limit to the first 888 Transactions throughout the Campaign Period.
 

3. Each Eligible Participant is only be entitled to receive this Ang Pow only once regardless of the number of Transactions performed throughout the entire Campaign Period.

RM8.00 Ang Pow

 

1. Spend a min. of RM88 on in-app services/ retail purchases (including offline or e-commerce platforms) using any GoPayz Cards and get RM8 Ang Pow instantly upon successful completion of the Transaction.
 

2. Each Eligible Participant is entitled to receive this RM8 Ang Pow only once throughout the entire Campaign Period.
 

3. Limited to the first 1,888 Transactions throughout the entire Campaign Period.

RM88.00 daily Ang Pow

1. Each daily 88th, 188th, and 288th Transaction with min. spend of RM88 on in-app purchase/ retail spending that is recorded according to GoPayz’s transaction report is shortlisted to receive a RM88 daily Ang Pow.
 

2. Each Eligible Participant is entitled to receive this RM88 Ang Pow only once throughout the entire Campaign Period.
 

3. The RM88 daily Ang Pow will be credited into the Eligible Participant’s GoPayz account within 14 working days.
 

4. If the shortlisted daily Transactions are made by Basic GoPayz customers, they must upgrade their wallet to a Premium GoPayz wallet for free, to be eligible for the RM88 Ang Pow. If this is not done by the deadline stated in our in-app message and SMS, the RM88 Ang Pow will be automatically forfeited, and no further claim may be made for the RM88 Ang Pow.  


    1. b. Eligible Participants must ensure that their GoPayz accounts are active at the point the Ang Pow is credited. U Mobile is not be responsible for any loss incurred if the Eligible Participant’s GoPayz account is inactive.

    2. c. The Ang Pow is capped at a total sum of RM34,352 throughout the Campaign Period based on a first-come, first-served basis.

    3. d. The Ang Pow will cease once the total Ang Pow for each category is fully used and no Ang Pow will be awarded for any Transaction performed even through it is within the Campaign Period.

    4. e. The Ang Pow are non-transferable, non-refundable and non-redeemable for cash, credit, or rebate in full or in part and any such visuals shown on GoPayz app, web or Facebook page, advertisement and promotion materials are for photography or illustration purposes only.

    5. f. U Mobile reserves the rights to replace or substitute any reward with a suitable alternative of similar value without prior notice, as determined by U Mobile.

    6. g. U Mobile is entitled to require the return of or to claw back the Ang Pow credited or any amount similar in value to the Ang Pow in any form (as determined by U Mobile) within 1 year from the end of the Campaign Period from the Eligible Participant’s GoPayz account for any Transactions that are subsequently cancelled, voided, reversed, disputed, refunded or which are unauthorised or fraudulent.

    7. h. For assistance in relation to the Campaign, participants may e-mail GoPayz customer care at customercare@gopayz.com.my or call +6018 388 3388.
  1. General

    1. a. U Mobile may change any of these Terms and Conditions and may terminate, suspend this Campaign or extend the Campaign Period. Any such change will be announced on our website or social media. It is your responsibility to check these Terms and Conditions on our website and if you do not agree to any of the changes, you must immediately cease participation in the Campaign.

    2. b. By participating in the Campaign, all participants: -
      1. i. consent for U Mobile to collect, record, hold, store, use and disclose their personal information for purposes which are necessary or related to the participation in the Campaign;

      2. ii. consent for U Mobile to disclose or publish their personal information such as their names and identities and any general information that U Mobile see fit about the participants in any media, marketing or advertising materials; and

      3. iii. grant U Mobile the absolute and unrestricted right to modify, use and publish any still or moving images of the participants for any promotional, marketing, commercial or other related purpose, without any payment or compensation.
         
    3. c. To the extent permitted by law, U Mobile exclude all liability in connection with this Campaign. All participants and if the participants are below 18 years of age, their parents or guardian, agree to release U Mobile from and indemnify U Mobile against all liability (including negligence) for any personal injury, for loss or damage (including loss of opportunity) or breach of any of these Terms and Conditions; whether direct or indirect, special or consequential arising out of participation in this Campaign.

    4. d. Any consents, indemnities, agreement, undertakings representations and warranties given under these Terms and Conditions by participants who are below the age of 18 years old are deemed to have given by their parents or guardians.

    5. e. The subscription and use of GoPayz is subject to the GoPayz Service Agreement and where applicable, these Terms and Conditions. In the event of any inconsistency, the GoPayz Service Agreement, will prevail to the extent of such inconsistency.

    6. f. The Campaign and these Terms and Conditions are governed by the laws of Malaysia. The participants agree that the Courts of Malaysia have jurisdiction over all matters arising from this Campaign.

 

Version: 11 January 2023
 

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