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Frequently Asked Questions

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", "value": "how-do-i-participate-in-this-campaign--", "url": "/content/gopayz/en/support/faqs/cash-rewards-gopayz-raya/how-do-i-participate-in-this-campaign--.html" }, { "title": "I’m a U Mobile subscriber and have signed up with campaign code “GOPAYZRAYA”. When will I receive RM10 cash reward after submitted the wallet upgrade?", "value": "i-m-a-u-mobile-subscriber-and-have-signed-up-with-campaign-code-", "url": "/content/gopayz/en/support/faqs/cash-rewards-gopayz-raya/i-m-a-u-mobile-subscriber-and-have-signed-up-with-campaign-code-.html" }, { "title": "I’m a Celcom subscriber and have signed up with campaign code “GOPAYZRAYA”. 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Am I still entitle for RM5 cash reward if I successfully upgrade to Premium Wallet after campaign ends?", "value": "i-ve-signed-up-gopayz-but-have-yet-to-upgrade-to-premium-wallet-", "url": "/content/gopayz/en/support/faqs/cash-rewards-gopayz-raya/i-ve-signed-up-gopayz-but-have-yet-to-upgrade-to-premium-wallet-.html" }, { "title": "I registered GoPayz before the campaign start date. Am I eligible for RM5 cash reward if upgrade to premium during the campaign period?", "value": "i-registered-gopayz-before-the-campaign-start-date--am-i-eligibl", "url": "/content/gopayz/en/support/faqs/cash-rewards-gopayz-raya/i-registered-gopayz-before-the-campaign-start-date--am-i-eligibl.html" }, { "title": "I’ve cancelled my GoPayz account previously and signed up again. 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Can I still get the RM5 or RM10 cash reward?", "value": "i-forgot-to-enter-the-campaign-code-when-i-registered-for-gopayz", "url": "/content/gopayz/en/support/faqs/cash-rewards-gopayz-raya/i-forgot-to-enter-the-campaign-code-when-i-registered-for-gopayz.html" }, { "title": "Who do I contact for any enquiries?", "value": "who-do-i-contact-for-any-enquiries-", "url": "/content/gopayz/en/support/faqs/cash-rewards-gopayz-raya/who-do-i-contact-for-any-enquiries-.html" } ] }, { "title": "Raya Ada Baek dengan GoPayz", "value": "raya-ada-baek-gopayz-raya", "url": "/content/gopayz/en/support/faqs/raya-ada-baek-gopayz-raya.html", "isGroupLabel": true, "childList": [ { "title": "What is the campaign duration?", "value": "what-is-the-campaign-duration-", "url": "/content/gopayz/en/support/faqs/raya-ada-baek-gopayz-raya/what-is-the-campaign-duration-.html" }, { "title": "What are the criteria to participate in this campaign?", "value": "what-are-the-criteria-to-participate-in-this-campaign-", "url": "/content/gopayz/en/support/faqs/raya-ada-baek-gopayz-raya/what-are-the-criteria-to-participate-in-this-campaign-.html" }, { "title": "How do I participate in this campaign?", "value": "how-do-i-participate-in-this-campaign-", "url": "/content/gopayz/en/support/faqs/raya-ada-baek-gopayz-raya/how-do-i-participate-in-this-campaign-.html" }, { "title": "What are the eligible in-app services applicable for this campaign?", "value": "what-are-the-eligible-in-app-services-applicable-for-this-campai", "url": "/content/gopayz/en/support/faqs/raya-ada-baek-gopayz-raya/what-are-the-eligible-in-app-services-applicable-for-this-campai.html" }, { "title": "What are the rewards that will be given away in this campaign?", "value": "what-are-the-rewards-that-will-be-given-away-in-this-campaign-", "url": "/content/gopayz/en/support/faqs/raya-ada-baek-gopayz-raya/what-are-the-rewards-that-will-be-given-away-in-this-campaign-.html" }, { "title": "How many times am I entitled for the RM5 e-duit raya?", "value": "how-many-times-am-i-entitled-for-the-rm5-e-duit-raya-", "url": "/content/gopayz/en/support/faqs/raya-ada-baek-gopayz-raya/how-many-times-am-i-entitled-for-the-rm5-e-duit-raya-.html" }, { "title": "Why did I not receive RM5 e-duit Raya after spending RM30 on U Mobile prepaid top up on GoPayz app?", "value": "why-did-i-not-receive-rm5-e-duit-raya-after-spending-rm30-on-u-m", "url": "/content/gopayz/en/support/faqs/raya-ada-baek-gopayz-raya/why-did-i-not-receive-rm5-e-duit-raya-after-spending-rm30-on-u-m.html" }, { "title": "Where can I apply for GoPayz physical card? ", "value": "where-can-i-apply-for-gopayz-physical-card--", "url": "/content/gopayz/en/support/faqs/raya-ada-baek-gopayz-raya/where-can-i-apply-for-gopayz-physical-card--.html" }, { "title": "How many GoPayz physical card can I allow to apply via GoPayz app?", "value": "how-many-gopayz-physical-card-can-i-allow-to-apply-via-gopayz-ap", "url": "/content/gopayz/en/support/faqs/raya-ada-baek-gopayz-raya/how-many-gopayz-physical-card-can-i-allow-to-apply-via-gopayz-ap.html" }, { "title": "I’ve applied the “GOPAYZRAYA” promo code under “GoPayz promo code” for GoPayz physical card, but the amount did not discount to RM0. Why?", "value": "i-ve-applied-the--gopayzraya--promo-code-under--gopayz-promo-cod", "url": "/content/gopayz/en/support/faqs/raya-ada-baek-gopayz-raya/i-ve-applied-the--gopayzraya--promo-code-under--gopayz-promo-cod.html" }, { "title": "When will I receive my GoPayz physical card? ", "value": "when-will-i-receive-my-gopayz-physical-card--", "url": "/content/gopayz/en/support/faqs/raya-ada-baek-gopayz-raya/when-will-i-receive-my-gopayz-physical-card--.html" }, { "title": "How do I win the RM1,000 e-duit raya cash prize?", "value": "how-do-i-win-the-rm1-000-e-duit-raya-cash-prize-", "url": "/content/gopayz/en/support/faqs/raya-ada-baek-gopayz-raya/how-do-i-win-the-rm1-000-e-duit-raya-cash-prize-.html" }, { "title": "What are the Participating Merchants?", "value": "what-are-the-participating-merchants-", "url": "/content/gopayz/en/support/faqs/raya-ada-baek-gopayz-raya/what-are-the-participating-merchants-.html" }, { "title": "What are the prizes to be won?", "value": "what-are-the-prizes-to-be-won-", "url": "/content/gopayz/en/support/faqs/raya-ada-baek-gopayz-raya/what-are-the-prizes-to-be-won-.html" }, { "title": "Can I win more than one cash prize for this campaign?", "value": "can-i-win-more-than-one-cash-prize-for-this-campaign-", "url": "/content/gopayz/en/support/faqs/raya-ada-baek-gopayz-raya/can-i-win-more-than-one-cash-prize-for-this-campaign-.html" }, { "title": "How will I know if I am a winner, and when will I receive my cash prize?", "value": "how-will-i-know-if-i-am-a-winner--and-when-will-i-receive-my-cas", "url": "/content/gopayz/en/support/faqs/raya-ada-baek-gopayz-raya/how-will-i-know-if-i-am-a-winner--and-when-will-i-receive-my-cas.html" }, { "title": "Who do I contact for any enquiries?", "value": "who-do-i-contact-for-any-enquiries-", "url": "/content/gopayz/en/support/faqs/raya-ada-baek-gopayz-raya/who-do-i-contact-for-any-enquiries-.html" } ] }, { "title": "JomComeback Campaign", "value": "jomcomeback-campaign", "url": "/content/gopayz/en/support/faqs/jomcomeback-campaign.html", "isGroupLabel": true, "childList": [ { "title": "What is the campaign duration?", "value": "what-is-the-campaign-duration", "url": "/content/gopayz/en/support/faqs/jomcomeback-campaign/what-is-the-campaign-duration.html" }, { "title": "What are the criteria to participate in this campaign?", "value": "what-are-the-criteria-to-participate-in-this-campaign", "url": "/content/gopayz/en/support/faqs/jomcomeback-campaign/what-are-the-criteria-to-participate-in-this-campaign.html" }, { "title": "How do I participate in this campaign?", "value": "how-do-i-participate-in-this-campaign", "url": "/content/gopayz/en/support/faqs/jomcomeback-campaign/how-do-i-participate-in-this-campaign.html" }, { "title": "What are the eligible in-app services applicable for this campaign?", "value": "what-are-the-eligible-in-app-services-applicable-for-this-campaign", "url": "/content/gopayz/en/support/faqs/jomcomeback-campaign/what-are-the-eligible-in-app-services-applicable-for-this-campaign.html" }, { "title": "What are the rewards that will be given away in this campaign?", "value": "what-are-the-rewards-that-will-be-given-away-in-this-campaign", "url": "/content/gopayz/en/support/faqs/jomcomeback-campaign/what-are-the-rewards-that-will-be-given-away-in-this-campaign.html" }, { "title": "How many times am I entitled for the cashback? ", "value": "how-many-times-am-i-entitled-for-the-cashback", "url": "/content/gopayz/en/support/faqs/jomcomeback-campaign/how-many-times-am-i-entitled-for-the-cashback.html" }, { "title": "Who do I contact for any enquiries?", "value": "who-do-i-contact-for-any-enquiries", "url": "/content/gopayz/en/support/faqs/jomcomeback-campaign/who-do-i-contact-for-any-enquiries.html" } ] }, { "title": "Zakat On-Ground Campaign​", "value": "zakat-on-ground", "url": "/content/gopayz/en/support/faqs/zakat-on-ground.html", "isGroupLabel": true, "childList": [ { "title": "How long is the campaign duration?", "value": "how-long-is-the-campaign-duration-", "url": "/content/gopayz/en/support/faqs/zakat-on-ground/how-long-is-the-campaign-duration-.html" }, { "title": "What is Referral Campaign?", "value": "what-is-referral-campaign-", "url": "/content/gopayz/en/support/faqs/zakat-on-ground/what-is-referral-campaign-.html" }, { "title": "What is Usage Campaign?​", "value": "what-is-usage-campaign-", "url": "/content/gopayz/en/support/faqs/zakat-on-ground/what-is-usage-campaign-.html" }, { "title": "What are the criteria to participate in the Referral Campaign?​", "value": "what-are-the-criteria-to-participate-in-the-referral-campaign-", "url": "/content/gopayz/en/support/faqs/zakat-on-ground/what-are-the-criteria-to-participate-in-the-referral-campaign-.html" }, { "title": "Who is eligible to participate in the Usage Campaign?​", "value": "who-is-eligible-to-participate-in-the-usage-campaign-", "url": "/content/gopayz/en/support/faqs/zakat-on-ground/who-is-eligible-to-participate-in-the-usage-campaign-.html" }, { "title": "How many times referee entitled for the cash reward?", "value": "how-many-times-referee-entitled-for-the-cash-reward-", "url": "/content/gopayz/en/support/faqs/zakat-on-ground/how-many-times-referee-entitled-for-the-cash-reward-.html" }, { "title": "When will the referee receive the RM5 Cash Reward after register with the referral code and upgrade to premium wallet?​", "value": "when-will-the-referee-receive-the-rm5-cash-reward-after-register", "url": "/content/gopayz/en/support/faqs/zakat-on-ground/when-will-the-referee-receive-the-rm5-cash-reward-after-register.html" }, { "title": "How do I participate & what are the rewards that will be given away in this referral campaign?", "value": "how-do-i-participate---what-are-the-rewards-that-will-be-given-a", "url": "/content/gopayz/en/support/faqs/zakat-on-ground/how-do-i-participate---what-are-the-rewards-that-will-be-given-a.html" }, { "title": "Do the referrer get the RM5 Cash Reward if the referrer shares the code with friends to register with GoPayz but did not upgrade to premium wallet?​", "value": "do-the-referrer-get-the-rm5-cash-reward-if-the-referrer-shares-t", "url": "/content/gopayz/en/support/faqs/zakat-on-ground/do-the-referrer-get-the-rm5-cash-reward-if-the-referrer-shares-t.html" }, { "title": "How many referees can the referrer get?​", "value": "how-many-referees-can-the-referrer-get-", "url": "/content/gopayz/en/support/faqs/zakat-on-ground/how-many-referees-can-the-referrer-get-.html" }, { "title": "Is there a limit for cash reward for the referees who refer to a lot of new users?​", "value": "is-there-a-limit-for-cash-reward-for-the-referees-who-refer-to-a", "url": "/content/gopayz/en/support/faqs/zakat-on-ground/is-there-a-limit-for-cash-reward-for-the-referees-who-refer-to-a.html" }, { "title": "If the referrer share their referral code after the campaign period, and obtain successful sign up with referral code and upgrade to premium wallet, do the referrer will get the RM5 cash reward?", "value": "if-the-referrer-share-their-referral-code-after-the-campaign-per", "url": "/content/gopayz/en/support/faqs/zakat-on-ground/if-the-referrer-share-their-referral-code-after-the-campaign-per.html" }, { "title": "The referee terminated GoPayz account previously but signed up again. Do the referee entitle for the RM5 Cash Rewards?", "value": "the-referee-terminated-gopayz-account-previously-but-signed-up-a", "url": "/content/gopayz/en/support/faqs/zakat-on-ground/the-referee-terminated-gopayz-account-previously-but-signed-up-a.html" }, { "title": "How do I participate in this Usage Campaign?", "value": "how-do-i-participate-in-this-usage-campaign-", "url": "/content/gopayz/en/support/faqs/zakat-on-ground/how-do-i-participate-in-this-usage-campaign-.html" }, { "title": "What are the criteria to participate in the Usage Campaign?​", "value": "what-are-the-criteria-to-participate-in-the-usage-campaign-", "url": "/content/gopayz/en/support/faqs/zakat-on-ground/what-are-the-criteria-to-participate-in-the-usage-campaign-.html" }, { "title": "What if I pay zakat more that RM30 to other zakat body than LZNK or ZPP?​", "value": "what-if-i-pay-zakat-more-that-rm30-to-other-zakat-body-than-lznk", "url": "/content/gopayz/en/support/faqs/zakat-on-ground/what-if-i-pay-zakat-more-that-rm30-to-other-zakat-body-than-lznk.html" }, { "title": "Can I get multiple cash reward if I pay minimum RM30 more than once at LZNK or ZPP?​", "value": "can-i-get-multiple-cash-reward-if-i-pay-minimum-rm30-more-than-o", "url": "/content/gopayz/en/support/faqs/zakat-on-ground/can-i-get-multiple-cash-reward-if-i-pay-minimum-rm30-more-than-o.html" }, { "title": "How will I be notified if I am one of the Cash Reward winner?", "value": "how-will-i-be-notified-if-i-am-one-of-the-cash-reward-winner-", "url": "/content/gopayz/en/support/faqs/zakat-on-ground/how-will-i-be-notified-if-i-am-one-of-the-cash-reward-winner-.html" }, { "title": "Who do I contact for any enquiries?", "value": "who-do-i-contact-for-any-enquiries-", "url": "/content/gopayz/en/support/faqs/zakat-on-ground/who-do-i-contact-for-any-enquiries-.html" } ] }, { "value": "upgrade-to-premium-get-cash-reward", "url": "/content/gopayz/en/support/faqs/upgrade-to-premium-get-cash-reward.html", "isGroupLabel": true, "childList": [ { "title": "What is the campaign duration?", "value": "what-is-the-campaign-duration", "url": "/content/gopayz/en/support/faqs/upgrade-to-premium-get-cash-reward/what-is-the-campaign-duration.html" }, { "title": "What are the criteria to participate in this campaign?", "value": "what-are-the-criteria-to-participate-in-this-campaign", "url": "/content/gopayz/en/support/faqs/upgrade-to-premium-get-cash-reward/what-are-the-criteria-to-participate-in-this-campaign.html" }, { "title": "How do I participate in this campaign?", "value": "how-do-i-participate-in-this-campaign", "url": "/content/gopayz/en/support/faqs/upgrade-to-premium-get-cash-reward/how-do-i-participate-in-this-campaign.html" }, { "title": "What are the rewards that will be given away in this campaign?", "value": "what-are-the-rewards-that-will-be-given-away-in-this-campaign", "url": "/content/gopayz/en/support/faqs/upgrade-to-premium-get-cash-reward/what-are-the-rewards-that-will-be-given-away-in-this-campaign.html" }, { "title": "What are the rewards that will be given away in this campaign?", "value": "what-are-the-rewards-that-will-be-given-away-in-this-campaign1", "url": "/content/gopayz/en/support/faqs/upgrade-to-premium-get-cash-reward/what-are-the-rewards-that-will-be-given-away-in-this-campaign1.html" } ] } ], "dropdownDefault": "/content/gopayz/en/support/faqs/phone-and-internet/phone-and-internet.html", "breadCrumbs": [ { "title": "FAQs", "url": "/content/gopayz/en/support/faqs.html" }, { "title": "Phone and Internet", "url": "/content/gopayz/en/support/faqs/phone-and-internet.html" } ] }
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