Why did I not receive the RM5 Cash Reward after spending RM30 on Zakat, Wakaf or Derma using GoPayz cards?

This is possible due to either one of the following reasons:

Transaction made not within the exclusive zakat bodies (PPZ, LZS or MAIPk) ; or
The transaction made has exceeded the total eligible transaction limit; or
The cash rewards have been fully distributed & exhausted; or
The transaction was made was after the campaign period.