{ "serviceUrlSearchSuggestion": "/content/gopayz/en/jcr:content/header.suggestions", "searchResultPagePath": "/content/gopayz/en/search-results.html" }

Terms & Conditions

{ "searchResultPagePath": "/content/gopayz/en/tnc-search-results", "serviceUrlSearchSuggestion": "/content/gopayz/en/support/terms-and-conditions/jcr:content/iparsys-1/layout_container/background_copy/background-content/layout_container_cop/search_textbox_copy_.suggestions" }
{ "dropdownFaqProperties": [ { "title": "FAQs", "value": "faqs", "url": "/content/gopayz/en/support/faqs.html", "isGroupLabel": true, "childList": [ { "title": "Signing Up", "value": "signing-up", "url": "/content/gopayz/en/support/faqs/signing-up.html" }, { "title": "Online Currency Exchange", "value": "online-currency-exchange", "url": "/content/gopayz/en/support/faqs/online-currency-exchange.html" }, { "title": "Security Tips", "value": "security-tips", "url": "/content/gopayz/en/support/faqs/security-tips.html" }, { "title": "GoTakaful", "value": "gotakaful", "url": "/content/gopayz/en/support/faqs/gotakaful.html" }, { "title": "GoInsure Personal Accident", "value": "goinsure-personal-accident-insurance", "url": "/content/gopayz/en/support/faqs/goinsure-personal-accident-insurance.html" }, { "title": "Security", "value": "security", "url": "/content/gopayz/en/support/faqs/security.html" }, { "title": "Verifying Identity", "value": "verifying-identity", "url": "/content/gopayz/en/support/faqs/verifying-identity.html" }, { "title": "Topping Up", "value": "topping-up", "url": "/content/gopayz/en/support/faqs/topping-up.html" }, { "title": "Getting My GoPayz Card", "value": "getting-my-gopayz-card", "url": "/content/gopayz/en/support/faqs/getting-my-gopayz-card.html" }, { "title": "GoLife Plus", "value": "golife-plus", "url": "/content/gopayz/en/support/faqs/golife-plus.html" }, { "title": "Top Up Concerns", "value": "top-up-concerns", "url": "/content/gopayz/en/support/faqs/top-up-concerns.html" }, { "title": "Adding Other Payment Cards", "value": "adding-other-payment-cards", "url": "/content/gopayz/en/support/faqs/adding-other-payment-cards.html" }, { "title": "Transfers of Fund", "value": "transfers-of-fund", "url": "/content/gopayz/en/support/faqs/transfers-of-fund.html" }, { "title": "GoPointz", "value": "gopointz", "url": "/content/gopayz/en/support/faqs/gopointz.html" }, { "title": "Cash Withdrawals", "value": "cash-withdrawals", "url": "/content/gopayz/en/support/faqs/cash-withdrawals.html" }, { "title": "Card Payments", "value": "card-payments", "url": "/content/gopayz/en/support/faqs/card-payments.html" }, { "title": "E-Commerce Transaction", "value": "e-commerce-transaction", "url": "/content/gopayz/en/support/faqs/e-commerce-transaction.html" }, { "title": "Card Usage", "value": "card-usage", "url": "/content/gopayz/en/support/faqs/card-usage.html" }, { "title": "Contactless Payment", "value": "contactless-payment", "url": "/content/gopayz/en/support/faqs/contactless-payment.html" }, { "title": "Cancelling My Account", "value": "cancelling-my-account", "url": "/content/gopayz/en/support/faqs/cancelling-my-account.html" }, { "title": "GoPayz Account Termination", "value": "gopayz-account-termination", "url": "/content/gopayz/en/support/faqs/gopayz-account-termination.html" }, { "title": "Change Profile Details", "value": "change-profile-details", "url": "/content/gopayz/en/support/faqs/change-profile-details.html" }, { "title": "Exchange Rates", "value": "exchange-rates", "url": "/content/gopayz/en/support/faqs/exchange-rates.html" }, { "title": "Lost Or Stolen Card", "value": "lost-or-stolen-card", "url": "/content/gopayz/en/support/faqs/lost-or-stolen-card.html" }, { "title": "Contact Us", "value": "contact-us", "url": "/content/gopayz/en/support/faqs/contact-us.html" }, { "title": "International Airtime Transfer", "value": "international-airtime-transfer", "url": "/content/gopayz/en/support/faqs/international-airtime-transfer.html" }, { "title": "GoPayz-MAIPk Visa Prepaid Card (Ta’awun)", "value": "gopayz-maipk-visa-prepaid-card-ta-awun", "url": "/content/gopayz/en/support/faqs/gopayz-maipk-visa-prepaid-card-ta-awun.html" }, { "title": "Tap and Pay", "value": "tap-and-pay", "url": "/content/gopayz/en/support/faqs/tap-and-pay.html" }, { "title": "Remittance", "value": "remittance", "url": "/content/gopayz/en/support/faqs/remittance.html" }, { "title": "GoInsure Motor", "value": "goinsure-motor", "url": "/content/gopayz/en/support/faqs/goinsure-motor.html" }, { "title": "Wealth Management", "value": "wealth-management", "url": "/content/gopayz/en/support/faqs/wealth-management.html" }, { "title": "Zakat", "value": "zakat", "url": "/content/gopayz/en/support/faqs/zakat.html" }, { "title": "Scan and Pay", "value": "scan-and-pay", "url": "/content/gopayz/en/support/faqs/scan-and-pay.html" }, { "title": "GoGold", "value": "gogold", "url": "/content/gopayz/en/support/faqs/gogold.html" }, { "title": "Phone and Internet", "value": "phone-and-internet", "url": "/content/gopayz/en/support/faqs/phone-and-internet.html" }, { "title": "Entertainment", "value": "entertainment", "url": "/content/gopayz/en/support/faqs/entertainment.html" }, { "title": "Transport", "value": "transport", "url": "/content/gopayz/en/support/faqs/transport.html" }, { "title": "Utilities", "value": "utilities", "url": "/content/gopayz/en/support/faqs/utilities.html" }, { "value": "gopayzcashbackcampaign2022", "url": "/content/gopayz/en/support/faqs/gopayzcashbackcampaign2022.html" }, { "title": "Mrs Easy", "value": "mrseasy", "url": "/content/gopayz/en/support/faqs/mrseasy.html" }, { "title": "GoLife 10", "value": "golife-10", "url": "/content/gopayz/en/support/faqs/golife-10.html" }, { "title": "GoRelaks", "value": "go-relaks", "url": "/content/gopayz/en/support/faqs/go-relaks.html" }, { "title": "Zakat On-Ground Campaign​", "value": "zakat-on-ground", "url": "/content/gopayz/en/support/faqs/zakat-on-ground.html" }, { "title": "Liberty Vehicle Insurance", "value": "liberty-vehicle-insurance", "url": "/content/gopayz/en/support/faqs/liberty-vehicle-insurance.html" }, { "title": "RM8 Cashback with GoPayz Visa Card", "value": "rm8-cashback-with-gopayz-visa-card", "url": "/content/gopayz/en/support/faqs/rm8-cashback-with-gopayz-visa-card.html" }, { "title": "Islamic Services Year End Campaign", "value": "islamic-services-year-end-campaign", "url": "/content/gopayz/en/support/faqs/islamic-services-year-end-campaign.html" }, { "title": "Gaming Credits Campaign 2023", "value": "gaming-credits-campaign-2023", "url": "/content/gopayz/en/support/faqs/gaming-credits-campaign-2023.html" }, { "title": "2024 CNY Campaign", "value": "2024-cny-campaign", "url": "/content/gopayz/en/support/faqs/2024-cny-campaign.html" }, { "title": "Cashback KAW KAW Campaign ", "value": "cashback-kaw-kaw-campaign", "url": "/content/gopayz/en/support/faqs/cashback-kaw-kaw-campaign.html" }, { "title": "Visa Ramadan and Raya Campaign", "value": "visa-ramadan-raya-campaign", "url": "/content/gopayz/en/support/faqs/visa-ramadan-raya-campaign.html" }, { "title": "Islamic Services Zakat Fitrah Campaign", "value": "zakat-fitrah-campaign", "url": "/content/gopayz/en/support/faqs/zakat-fitrah-campaign.html" } ] }, { "title": "Terms & Conditions", "value": "terms-and-conditions", "url": "/content/gopayz/en/support/terms-and-conditions.html", "isGroupLabel": true, "childList": [ { "title": "Free RM5 For Cashless School Programme Campaign ", "value": "FreeRM5ForCashlessSchoolProgrammeCampaign", "url": "/content/gopayz/en/support/terms-and-conditions/FreeRM5ForCashlessSchoolProgrammeCampaign.html" }, { "title": "Money Transfer and Online Currency Exchange Services", "value": "money-transfer-and-online-currency-exchange-services", "url": "/content/gopayz/en/support/terms-and-conditions/money-transfer-and-online-currency-exchange-services.html" }, { "title": " GoInsure Motor Insurance", "value": "goinsure-motor-insurance", "url": "/content/gopayz/en/support/terms-and-conditions/goinsure-motor-insurance.html" }, { "title": "GoTakaful Family Takaful Plan", "value": "gotakaful-family-takaful-plan", "url": "/content/gopayz/en/support/terms-and-conditions/gotakaful-family-takaful-plan.html" }, { "title": " GoPayz App and Web Terms Of Use", "value": "gopayz-app-and-web-terms-of-use", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-app-and-web-terms-of-use.html" }, { "title": "Privacy Notice", "value": "privacy-notice", "url": "/content/gopayz/en/support/terms-and-conditions/privacy-notice.html" }, { "title": "Schedule 1 - Specific Terms and Conditions for GoPayz-MAIPk Visa Prepaid Card", "value": "specific-terms-and-conditions-for-gopayz-maipk-visa-prepaid-card", "url": "/content/gopayz/en/support/terms-and-conditions/specific-terms-and-conditions-for-gopayz-maipk-visa-prepaid-card.html" }, { "title": "GoPayz Rewards Programme", "value": "gopayz-rewards-programme", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-rewards-programme.html" }, { "title": "GoLife Plus", "value": "golife-plus", "url": "/content/gopayz/en/support/terms-and-conditions/golife-plus.html" }, { "title": "GoPayz International Airtime Credit Transfer and International Bill Payment Services", "value": "gopayz-international-airtime-credit-transfer-and-bill-payment-service", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-international-airtime-credit-transfer-and-bill-payment-service.html" }, { "title": "GoInsure Personal Accident Insurance Plan", "value": "goinsure-personal-accident-insurance-plan", "url": "/content/gopayz/en/support/terms-and-conditions/goinsure-personal-accident-insurance-plan.html" }, { "title": "Business Partner Code of Conduct", "value": "business-partner-code-of-conduct", "url": "/content/gopayz/en/support/terms-and-conditions/business-partner-code-of-conduct.html" }, { "title": " Anti-Corruption Policy", "value": "anti-corruption-policy", "url": "/content/gopayz/en/support/terms-and-conditions/anti-corruption-policy.html" }, { "title": " Policy Statement on U Mobile Group’s Anti-Corruption Policy", "value": "policy-statement-on-u-mobile-group-anti-corruption", "url": "/content/gopayz/en/support/terms-and-conditions/policy-statement-on-u-mobile-group-anti-corruption.html" }, { "title": "Whistleblower Policy", "value": "whistleblower-policy", "url": "/content/gopayz/en/support/terms-and-conditions/whistleblower-policy.html" }, { "title": "GoLife 10", "value": "golife-10", "url": "/content/gopayz/en/support/terms-and-conditions/golife-10.html" }, { "title": " GoInsure Personal Accident Insurance Complimentary Premium Campaign Terms and Conditions", "value": "-goinsure-personal-accident-insurance-complimentary-premium-camp", "url": "/content/gopayz/en/support/terms-and-conditions/-goinsure-personal-accident-insurance-complimentary-premium-camp.html" }, { "title": "Terms of Use for GoPayz for Liberty Vehicle Insurance", "value": "liberty-motor-motorcycle-insurance", "url": "/content/gopayz/en/support/terms-and-conditions/liberty-motor-motorcycle-insurance.html" }, { "title": "GoPayz Service Agreement", "value": "gopayz-service-agreement-october", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-service-agreement-october.html" }, { "title": "Product Disclosure Sheet (PDS)", "value": "product-disclosure-sheet-pds-october", "url": "/content/gopayz/en/support/terms-and-conditions/product-disclosure-sheet-pds-october.html" }, { "title": "Product Disclosure Sheet(PDS) – GoPayz-MAIPKs VISA", "value": "product-disclosure-sheet-pds-gopayz-maipk-visa-october", "url": "/content/gopayz/en/support/terms-and-conditions/product-disclosure-sheet-pds-gopayz-maipk-visa-october.html" }, { "title": "RM8 Cashback with GoPayz Visa Card Campaign", "value": "rm8-cashback-with-gopayz-visa-card-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/rm8-cashback-with-gopayz-visa-card-campaign.html" }, { "title": "Islamic Services Year End Campaign ", "value": "islamic-services-year-end-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/islamic-services-year-end-campaign.html" }, { "title": "Score with GoPayz Gaming Credits Campaign", "value": "gopayz-gaming-credits-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-gaming-credits-campaign.html" }, { "title": "GoPayz K-Pass Visa Card Cashback Campaign", "value": "gopayz-k-pass-visa-card-cashback-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-k-pass-visa-card-cashback-campaign.html" }, { "title": "2024 CNY Campaign", "value": "2024-cny-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/2024-cny-campaign.html" }, { "title": "CNY Huat Cashback", "value": "cny-huat-cashback", "url": "/content/gopayz/en/support/terms-and-conditions/cny-huat-cashback.html" }, { "title": "Cashback KAW KAW Campaign ", "value": "cashback-kaw-kaw", "url": "/content/gopayz/en/support/terms-and-conditions/cashback-kaw-kaw.html" }, { "title": "GoInsure Motor Insurance CashBack Campaign", "value": "goinsure-motor-insurance-cash-back-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/goinsure-motor-insurance-cash-back-campaign.html" }, { "title": "Chubb’s Motorcycle Insurance Cashback Campaign", "value": "chubbs-motorcycle-insurance-cashback-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/chubbs-motorcycle-insurance-cashback-campaign.html" }, { "title": "Islamic Services Zakat Fitrah Campaign", "value": "zakat-fitrah-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/zakat-fitrah-campaign.html" }, { "title": "Visa Ramadan and Raya Campaign", "value": "visa-ramadan-raya-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/visa-ramadan-raya-campaign.html" }, { "title": "Raya 2024 KOL giveaway", "value": "raya-2024-kol-giveaway", "url": "/content/gopayz/en/support/terms-and-conditions/raya-2024-kol-giveaway.html" } ] }, { "title": "Safety & Security", "value": "safety-and-security", "url": "/content/gopayz/en/support/safety-and-security.html", "isGroupLabel": true, "childList": [] } ], "dropdownDefault": "/content/gopayz/en/support/terms-and-conditions/zakat-fitrah-campaign.html", "breadCrumbs": [ { "title": "Terms & Conditions", "url": "/content/gopayz/en/support/terms-and-conditions.html" } ] }
  1. This Islamic Services Zakat Fitrah Campaign (“Campaign”) is organised by U Mobile Services Sdn Bhd (Registration No.: 200401034375 (672884-H)) (“U Mobile”) which commences at 12:00a.m. on 12 March 2024 and ends at 11:59p.m. on 30 April 2024 (“Campaign Period”).
  2. There will be a Double Cash Reward Period from 12:00a.m. on 4 April 2024 to 11:59p.m., on 11th April 2024 ("Double Cash Reward Period"). Eligible Participants who successfully complete a Transaction will receive double the entitled Reward set out in Table 1.
  3. Campaign Eligibility
    1. This Campaign is open to both new and existing GoPayz users with an active GoPayz account (“Eligible Participant”). An active account means that users can perform transactions with GoPayz.
    2. Any consents, indemnities, agreement, undertakings, representations, and warranties given under these Terms and Conditions by participants who are below the age of 18 years old are deemed to have been given by their parents or guardians.
    3. U Mobile reserves the right to reject any participation by any participants without assigning any reason.
  4. Campaign Mechanics
    1. To participate in this Campaign, Eligible Participants must:
      1. Be registered as GoPayz Premium Wallet user (“Premium User”)
      2. Make a minimum payment of RM30 for zakat (“Zakat”) to any of the following qualifying service providers that provide Islamic services in a single transaction using either GoPayz cards (i.e GoPayz MasterCard, GoPayz UnionPay, GoPayz Visa cards or GoPayz-MAIPk Visa Prepaid Card (Ta’awun)), GoPayz debit card (“Debit”) or online banking (“FPX”) via GoPayz mobile app:
        1. Lembaga Zakat Selangor (“LZS”);
        2. Pusat Pungutan Zakat Majlis Agama Islam Wilayah Persekutuan (“PPZ-MAIWP”);
        3. Lembaga Zakat Negeri Kedah (“LZNK”);
        4. Pusat Kutipan Zakat Negeri Pahang (“PKZP”);
        5. Zakat Pulau Pinang (“ZPP”);
        6. Majlis Agama Islam dan ‘Adat Melayu Perak (“MAIPk”);
        7. Majlis Agama Islam Negeri Johor (“MAINJ”);
        8. Majlis Agama Islam Negeri Sembilan (“MAINS”);
        9. Majlis Agama Dan Istiadat Melayu Perlis (“MAIPS”);
        10. Majlis Agama Islam Dan Adat Istiadat Melayu Kelantan (“MAIK”);
        11. Majlis Ugama Islam Sabah (“MUIS”); or
        12. Tabung Baitumal Sarawak (“TBS”).
      3. For each Transaction with MAINJ, MAINS, MAIPS, MAIK, MUIS, TBS, Eligible Participants are required to enter a valid mobile number and the Eligible Participant’s NRIC which is linked to an active GoPayz account (for the purpose of receiving the reward).
      4. Payment of Zakat or Wakaf is managed by each Zakat body (LZS, PPZ-MAIWP, LZNK, PKZP, ZPP, MAIPk, MAINJ, MAINS, MAIPS, MAIK, MUIS and TBS) and is subject to the respective Zakat body’s terms and conditions. U Mobile makes no representation or warranties on the Zakat Transaction.
  5. Rewards
    1. Eligible Participants who successfully complete the Transaction according to Paragraph 4 above during the Campaign Period will be entitled to receive cash reward (“Reward”) as set out in Table 1.
    2. Table 1 - Reward:
Transaction Category Reward
Premium User make a minimum payment of RM30 to RM49 for Zakat to LZS, PPZ-MAIWP, LZNK, PKZP, ZPP or MAIPk, MAINJ, MAINS, MAIPS, MAIK, MUIS and TBS via GoPayz mobile app
  • RM3.00 cash reward will be credited into the Eligible Participant’s GoPayz account within 20 days from the successful completion of the Transaction.
  • Double Cash Reward Period: Additional RM3.00 cash reward will be credited into the Eligible Participant’s GoPayz account within 20 days from the successful completion of the Transaction. Limited to the first  1,300 winners.
Premium User make a minimum payment of RM50 and above for Zakat to LZS, PPZ-MAIWP, LZNK, PKZP, ZPP or MAIPk, MAINJ, MAINS, MAIPS, MAIK, MUIS and TBS via GoPayz mobile app
  • RM5.00 cash reward will be credited into the Eligible Participant’s GoPayz account within 20 days from the successful completion of the Transaction.
  • Double Cash Reward Period: Additional RM3.00 cash reward will be credited into the Eligible Participant’s GoPayz account within 20 days from the successful completion of the Transaction. Limited to the first  200 winners.
    1. Each Eligible Participant is entitled to only one (1) Reward, either only RM3.00 cash reward or RM5.00 cash reward throughout the Campaign Period
    2. The Rewards are capped at a total sum of RM20,000 throughout the Campaign Period based on a first-come, first-served basis. The Rewards will cease once the total Rewards are fully distributed and no reward will be awarded for any Transaction performed even though it is within the Campaign Period.
    3. Eligible Participants must ensure that their GoPayz accounts are active at the point the Reward are credited. U Mobile shall not be responsible for any loss incurred if the Eligible Participant’s GoPayz account is inactive.
    4. All rewards are non-transferable, non-refundable and non-redeemable for cash, credit, or rebate in full or in part and any such visuals shown on GoPayz app, web or Facebook page, advertisement and promotion materials are for photography or illustration purposes only.
    5. U Mobile reserves the rights to replace or substitute any reward with a suitable alternative of similar value without prior notice, as determined by U Mobile.
    6. U Mobile is entitled to require the return of or to claw back the Rewards credited or any amount similar in value to the Rewards in any form (as determined by U Mobile) within one (1) year from the end of the Campaign Period from the Eligible Participant’s GoPayz account for any Transactions that are subsequently cancelled, voided, reversed, disputed, refunded or which are unauthorised or fraudulent.
    7. U Mobile makes no warranties or representations with respect to the prizes and shall not be responsible nor liable for any misuse of any of the prizes, nor for any claims, liability, loss or damages arising out of or in connection with the prizes associated with this Campaign.
    8. For assistance in relation to the Campaign, Eligible Participants may e-mail GoPayz customer care at customercare@gopayz.com.my or call +6018 388 3388.
  1. General
    1. U Mobile may change any of these Terms and Conditions and may terminate, suspend this Campaign, or extend the Campaign Period. Any such change will be announced on our website. It is your responsibility to check these Terms and Conditions on our website and if you do not agree to any of the changes, you must immediately cease participation in the Campaign.
    2. By participating in the Campaign, all Eligible Participants:
      1. consent for U Mobile to collect, record, hold, store, use and disclose your personal information for purposes which are necessary or related to your participation in the Campaign;
      2. consent for U Mobile to disclose or publish your personal information such as your name and identity and any general information that U Mobile see fit in any media, marketing, or advertising materials; and
      3. grant U Mobile the absolute and unrestricted right to modify, use and publish any still or moving images of you for any promotional, marketing, commercial or other related purpose, without any payment or compensation.
    3. To the extent permitted by law, U Mobile exclude all liability in connection with this Campaign. All Eligible Participants and if they are below 18 years of age, their parent or guardians agree to release U Mobile from and indemnify U Mobile against all liability (including negligence) for any personal injury, for loss or damage (including loss of opportunity) or breach of any of these Terms and Conditions; whether direct or indirect, special, or consequential arising out of participation in this Campaign.
    4. The subscription and use of GoPayz is subject to the GoPayz Service Agreement and where applicable, these Terms and Conditions. In the event of any inconsistency, the GoPayz Service Agreement, will prevail to the extent of such inconsistency.
    5. The Campaign and these Terms and Conditions are governed by the laws of Malaysia. You agree that the Courts of Malaysia have jurisdiction over all matters arising from this Campaign.
    6. In the event of any conflict between the English and other language versions, the English version shall prevail.

Version: 5 April 2024

{ "siteTheme": "theme-gopayz" }

Cookies Policy

We use cookies to bring you the best experience on our site by tailoring the most relevant content for you. By clicking 'Accept', you agree to the storing of cookies on your device. View our Privacy Notice to learn more.