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Terms & Conditions

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"goinsure-personal-accident-insurance-plan", "url": "/content/gopayz/en/support/terms-and-conditions/goinsure-personal-accident-insurance-plan.html" }, { "title": "Business Partner Code of Conduct", "value": "business-partner-code-of-conduct", "url": "/content/gopayz/en/support/terms-and-conditions/business-partner-code-of-conduct.html" }, { "title": " Anti-Corruption Policy", "value": "anti-corruption-policy", "url": "/content/gopayz/en/support/terms-and-conditions/anti-corruption-policy.html" }, { "title": " Policy Statement on U Mobile Group’s Anti-Corruption Policy", "value": "policy-statement-on-u-mobile-group-anti-corruption", "url": "/content/gopayz/en/support/terms-and-conditions/policy-statement-on-u-mobile-group-anti-corruption.html" }, { "title": "Whistleblower Policy", "value": "whistleblower-policy", "url": "/content/gopayz/en/support/terms-and-conditions/whistleblower-policy.html" }, { "title": "GoGold Service", "value": "gogold-service", "url": 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What is WHISTLEBLOWER?

 

U MOBILE counts on its employees to do the right thing; hence the telco is committed to promoting and maintaining high standards of trustworthiness in the conduct of its business and operations in an ethical, responsible and transparent manner.

 

Recognising U Mobile's core value in trustworthiness, the purpose of the whistleblowing policy is to ensure that all employees of U Mobile and members of the public are able to disclose any improper conduct that has been committed or is about to be committed by a U Mobile staff.

 

U Mobile will protect the confidentiality of the whistleblower's identity as well as the details of the disclosure from victimization or retaliation to the extent reasonably practicable.

 

Upon receiving the disclosure, U Mobile will conduct an appropriate investigation in the most objective and professional manner. Disclosure may be lodged via the following channels:

 

 

email

Email

Click here to send email.

post

Post

Mail your disclosures to the following address: Internal Audit, U Mobile Sdn Bhd, Lot 11.1, Berjaya Times Square, 1 Jalan Imbi, 55100 Kuala Lumpur MALAYSIA.

online-form

Online Form

Submit your disclosure online here.

To view the full policy, please download from: Whistleblower Policy

 

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