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Terms & Conditions
Terms & Conditions

We have updated the terms of our GoPayz Service Agreement. The update will take effect on 17 March 2023.

We have updated the terms of our GoPayz Service Agreement. The update will take effect on 17 March 2023.
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What is WHISTLEBLOWER?

 

U MOBILE counts on its employees to do the right thing; hence the telco is committed to promoting and maintaining high standards of trustworthiness in the conduct of its business and operations in an ethical, responsible and transparent manner.

 

Recognising U Mobile's core value in trustworthiness, the purpose of the whistleblowing policy is to ensure that all employees of U Mobile and members of the public are able to disclose any improper conduct that has been committed or is about to be committed by a U Mobile staff.

 

U Mobile will protect the confidentiality of the whistleblower's identity as well as the details of the disclosure from victimization or retaliation to the extent reasonably practicable.

 

Upon receiving the disclosure, U Mobile will conduct an appropriate investigation in the most objective and professional manner. Disclosure may be lodged via the following channels:

 

 

email

Email

Click here to send email.

post

Post

Mail your disclosures to the following address: Internal Audit, U Mobile Sdn Bhd, Lot 11.1, Berjaya Times Square, 1 Jalan Imbi, 55100 Kuala Lumpur MALAYSIA.

online-form

Online Form

Submit your disclosure online here.

To view the full policy, please download from: Whistleblower Policy

 

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