{ "serviceUrlSearchSuggestion": "/content/gopayz/en/jcr:content/header.suggestions", "searchResultPagePath": "/content/gopayz/en/search-results.html" }

Terms & Conditions

{ "searchResultPagePath": "/content/gopayz/en/tnc-search-results", "serviceUrlSearchSuggestion": "/content/gopayz/en/support/terms-and-conditions/jcr:content/iparsys-1/layout_container/background_copy/background-content/layout_container_cop/search_textbox_copy_.suggestions" }
{ "dropdownFaqProperties": [ { "title": "FAQs", "value": "faqs", "url": "/content/gopayz/en/support/faqs.html", "isGroupLabel": true, "childList": [ { "title": "Signing Up", "value": "signing-up", "url": "/content/gopayz/en/support/faqs/signing-up.html" }, { "title": "Online Currency Exchange", "value": "online-currency-exchange", "url": "/content/gopayz/en/support/faqs/online-currency-exchange.html" }, { "title": "Security Tips", "value": "security-tips", "url": "/content/gopayz/en/support/faqs/security-tips.html" }, { "title": "GoTakaful", "value": "gotakaful", "url": "/content/gopayz/en/support/faqs/gotakaful.html" }, { "title": "GoInsure Personal Accident", "value": "goinsure-personal-accident-insurance", "url": "/content/gopayz/en/support/faqs/goinsure-personal-accident-insurance.html" }, { "title": "Security", "value": "security", "url": "/content/gopayz/en/support/faqs/security.html" }, { "title": "Verifying Identity", "value": "verifying-identity", "url": "/content/gopayz/en/support/faqs/verifying-identity.html" }, { "title": "Topping Up", "value": "topping-up", "url": "/content/gopayz/en/support/faqs/topping-up.html" }, { "title": "Getting My GoPayz Card", "value": "getting-my-gopayz-card", "url": "/content/gopayz/en/support/faqs/getting-my-gopayz-card.html" }, { "title": "GoLife Plus", "value": "golife-plus", "url": "/content/gopayz/en/support/faqs/golife-plus.html" }, { "title": "Top Up Concerns", "value": "top-up-concerns", "url": "/content/gopayz/en/support/faqs/top-up-concerns.html" }, { "title": "Adding Other Payment Cards", "value": "adding-other-payment-cards", "url": "/content/gopayz/en/support/faqs/adding-other-payment-cards.html" }, { "title": "Transfers of Fund", "value": "transfers-of-fund", "url": "/content/gopayz/en/support/faqs/transfers-of-fund.html" }, { "title": "GoPointz", "value": "gopointz", "url": "/content/gopayz/en/support/faqs/gopointz.html" }, { "title": "Cash Withdrawals", "value": "cash-withdrawals", "url": "/content/gopayz/en/support/faqs/cash-withdrawals.html" }, { "title": "Card Payments", "value": "card-payments", "url": "/content/gopayz/en/support/faqs/card-payments.html" }, { "title": "E-Commerce Transaction", "value": "e-commerce-transaction", "url": "/content/gopayz/en/support/faqs/e-commerce-transaction.html" }, { "title": "Card Usage", "value": "card-usage", "url": "/content/gopayz/en/support/faqs/card-usage.html" }, { "title": "Contactless Payment", "value": "contactless-payment", "url": "/content/gopayz/en/support/faqs/contactless-payment.html" }, { "title": "Cancelling My Account", "value": "cancelling-my-account", "url": "/content/gopayz/en/support/faqs/cancelling-my-account.html" }, { "title": "GoPayz Account Termination", "value": "gopayz-account-termination", "url": "/content/gopayz/en/support/faqs/gopayz-account-termination.html" }, { "title": "Change Profile Details", "value": "change-profile-details", "url": "/content/gopayz/en/support/faqs/change-profile-details.html" }, { "title": "Exchange Rates", "value": "exchange-rates", "url": "/content/gopayz/en/support/faqs/exchange-rates.html" }, { "title": "Lost Or Stolen Card", "value": "lost-or-stolen-card", "url": "/content/gopayz/en/support/faqs/lost-or-stolen-card.html" }, { "title": "Contact Us", "value": "contact-us", "url": "/content/gopayz/en/support/faqs/contact-us.html" }, { "title": "International Airtime Transfer", "value": "international-airtime-transfer", "url": "/content/gopayz/en/support/faqs/international-airtime-transfer.html" }, { "title": "GoPayz-MAIPk Visa Prepaid Card (Ta’awun)", "value": "gopayz-maipk-visa-prepaid-card-ta-awun", "url": "/content/gopayz/en/support/faqs/gopayz-maipk-visa-prepaid-card-ta-awun.html" }, { "title": "Tap and Pay", "value": "tap-and-pay", "url": "/content/gopayz/en/support/faqs/tap-and-pay.html" }, { "title": "Remittance", "value": "remittance", "url": "/content/gopayz/en/support/faqs/remittance.html" }, { "title": "GoInsure Motor", "value": "goinsure-motor", "url": "/content/gopayz/en/support/faqs/goinsure-motor.html" }, { "title": "Wealth Management", "value": "wealth-management", "url": "/content/gopayz/en/support/faqs/wealth-management.html" }, { "title": "Zakat", "value": "zakat", "url": "/content/gopayz/en/support/faqs/zakat.html" }, { "title": "Scan and Pay", "value": "scan-and-pay", "url": "/content/gopayz/en/support/faqs/scan-and-pay.html" }, { "title": "GoGold", "value": "gogold", "url": "/content/gopayz/en/support/faqs/gogold.html" }, { "title": "Phone and Internet", "value": "phone-and-internet", "url": "/content/gopayz/en/support/faqs/phone-and-internet.html" }, { "title": "Entertainment", "value": "entertainment", "url": "/content/gopayz/en/support/faqs/entertainment.html" }, { "title": "Transport", "value": "transport", "url": "/content/gopayz/en/support/faqs/transport.html" }, { "title": "Utilities", "value": "utilities", "url": "/content/gopayz/en/support/faqs/utilities.html" }, { "value": "gopayzcashbackcampaign2022", "url": "/content/gopayz/en/support/faqs/gopayzcashbackcampaign2022.html" }, { "title": "Mrs Easy", "value": "mrseasy", "url": "/content/gopayz/en/support/faqs/mrseasy.html" }, { "title": "GoLife 10", "value": "golife-10", "url": "/content/gopayz/en/support/faqs/golife-10.html" }, { "title": "GoRelaks", "value": "go-relaks", "url": "/content/gopayz/en/support/faqs/go-relaks.html" }, { "title": "Zakat On-Ground Campaign​", "value": "zakat-on-ground", "url": "/content/gopayz/en/support/faqs/zakat-on-ground.html" }, { "title": "Liberty Vehicle Insurance", "value": "liberty-vehicle-insurance", "url": "/content/gopayz/en/support/faqs/liberty-vehicle-insurance.html" }, { "title": "Liberty Mid Year Campaign", "value": "liberty-mid-year-campaign", "url": "/content/gopayz/en/support/faqs/liberty-mid-year-campaign.html" }, { "title": "RM8 Cashback with GoPayz Visa Card", "value": "rm8-cashback-with-gopayz-visa-card", "url": "/content/gopayz/en/support/faqs/rm8-cashback-with-gopayz-visa-card.html" }, { "title": "Islamic Services Year End Campaign", "value": "islamic-services-year-end-campaign", "url": "/content/gopayz/en/support/faqs/islamic-services-year-end-campaign.html" }, { "title": "2024 CNY Campaign", "value": "2024-cny-campaign", "url": "/content/gopayz/en/support/faqs/2024-cny-campaign.html" }, { "title": "Cashback KAW KAW Campaign ", "value": "cashback-kaw-kaw-campaign", "url": "/content/gopayz/en/support/faqs/cashback-kaw-kaw-campaign.html" }, { "title": "Visa Ramadan and Raya Campaign", "value": "visa-ramadan-raya-campaign", "url": "/content/gopayz/en/support/faqs/visa-ramadan-raya-campaign.html" }, { "title": "Islamic Services Zakat Fitrah Campaign", "value": "zakat-fitrah-campaign", "url": "/content/gopayz/en/support/faqs/zakat-fitrah-campaign.html" } ] }, { "title": "Terms & Conditions", "value": "terms-and-conditions", "url": "/content/gopayz/en/support/terms-and-conditions.html", "isGroupLabel": true, "childList": [ { "title": "Free RM5 For Cashless School Programme Campaign ", "value": "FreeRM5ForCashlessSchoolProgrammeCampaign", "url": "/content/gopayz/en/support/terms-and-conditions/FreeRM5ForCashlessSchoolProgrammeCampaign.html" }, { "title": "Money Transfer and Online Currency Exchange Services", "value": "money-transfer-and-online-currency-exchange-services", "url": "/content/gopayz/en/support/terms-and-conditions/money-transfer-and-online-currency-exchange-services.html" }, { "title": " GoInsure Motor Insurance", "value": "goinsure-motor-insurance", "url": "/content/gopayz/en/support/terms-and-conditions/goinsure-motor-insurance.html" }, { "title": "GoTakaful Family Takaful Plan", "value": "gotakaful-family-takaful-plan", "url": "/content/gopayz/en/support/terms-and-conditions/gotakaful-family-takaful-plan.html" }, { "title": " GoPayz App and Web Terms Of Use", "value": "gopayz-app-and-web-terms-of-use", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-app-and-web-terms-of-use.html" }, { "title": "Privacy Notice", "value": "privacy-notice", "url": "/content/gopayz/en/support/terms-and-conditions/privacy-notice.html" }, { "title": "Schedule 1 - Specific Terms and Conditions for GoPayz-MAIPk Visa Prepaid Card", "value": "specific-terms-and-conditions-for-gopayz-maipk-visa-prepaid-card", "url": "/content/gopayz/en/support/terms-and-conditions/specific-terms-and-conditions-for-gopayz-maipk-visa-prepaid-card.html" }, { "title": "GoPayz Rewards Programme", "value": "gopayz-rewards-programme", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-rewards-programme.html" }, { "title": "GoLife Plus", "value": "golife-plus", "url": "/content/gopayz/en/support/terms-and-conditions/golife-plus.html" }, { "title": "GoPayz International Airtime Credit Transfer and International Bill Payment Services", "value": "gopayz-international-airtime-credit-transfer-and-bill-payment-service", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-international-airtime-credit-transfer-and-bill-payment-service.html" }, { "title": "GoInsure Personal Accident Insurance Plan", "value": "goinsure-personal-accident-insurance-plan", "url": "/content/gopayz/en/support/terms-and-conditions/goinsure-personal-accident-insurance-plan.html" }, { "title": "Business Partner Code of Conduct", "value": "business-partner-code-of-conduct", "url": "/content/gopayz/en/support/terms-and-conditions/business-partner-code-of-conduct.html" }, { "title": " Anti-Corruption Policy", "value": "anti-corruption-policy", "url": "/content/gopayz/en/support/terms-and-conditions/anti-corruption-policy.html" }, { "title": " Policy Statement on U Mobile Group’s Anti-Corruption Policy", "value": "policy-statement-on-u-mobile-group-anti-corruption", "url": "/content/gopayz/en/support/terms-and-conditions/policy-statement-on-u-mobile-group-anti-corruption.html" }, { "title": "Whistleblower Policy", "value": "whistleblower-policy", "url": "/content/gopayz/en/support/terms-and-conditions/whistleblower-policy.html" }, { "title": "GoLife 10", "value": "golife-10", "url": "/content/gopayz/en/support/terms-and-conditions/golife-10.html" }, { "title": " GoInsure Personal Accident Insurance Complimentary Premium Campaign Terms and Conditions", "value": "-goinsure-personal-accident-insurance-complimentary-premium-camp", "url": "/content/gopayz/en/support/terms-and-conditions/-goinsure-personal-accident-insurance-complimentary-premium-camp.html" }, { "title": "Terms of Use for GoPayz for Liberty Vehicle Insurance", "value": "liberty-motor-motorcycle-insurance", "url": "/content/gopayz/en/support/terms-and-conditions/liberty-motor-motorcycle-insurance.html" }, { "title": "GoPayz Service Agreement", "value": "gopayz-service-agreement-october", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-service-agreement-october.html" }, { "title": "Product Disclosure Sheet (PDS)", "value": "product-disclosure-sheet-pds-october", "url": "/content/gopayz/en/support/terms-and-conditions/product-disclosure-sheet-pds-october.html" }, { "title": "Product Disclosure Sheet(PDS) – GoPayz-MAIPKs VISA", "value": "product-disclosure-sheet-pds-gopayz-maipk-visa-october", "url": "/content/gopayz/en/support/terms-and-conditions/product-disclosure-sheet-pds-gopayz-maipk-visa-october.html" }, { "title": "RM8 Cashback with GoPayz Visa Card Campaign", "value": "rm8-cashback-with-gopayz-visa-card-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/rm8-cashback-with-gopayz-visa-card-campaign.html" }, { "title": "Islamic Services Year End Campaign ", "value": "islamic-services-year-end-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/islamic-services-year-end-campaign.html" }, { "title": "GoPayz K-Pass Visa Card Cashback Campaign", "value": "gopayz-k-pass-visa-card-cashback-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-k-pass-visa-card-cashback-campaign.html" }, { "title": "2024 CNY Campaign", "value": "2024-cny-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/2024-cny-campaign.html" }, { "title": "CNY Huat Cashback", "value": "cny-huat-cashback", "url": "/content/gopayz/en/support/terms-and-conditions/cny-huat-cashback.html" }, { "title": "Cashback KAW KAW Campaign ", "value": "cashback-kaw-kaw", "url": "/content/gopayz/en/support/terms-and-conditions/cashback-kaw-kaw.html" }, { "title": "GoInsure Motor Insurance Triple Rewards Drive Campaign", "value": "goinsure-motor-insurance-cash-back-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/goinsure-motor-insurance-cash-back-campaign.html" }, { "title": "Chubb’s Motorcycle Insurance Cashback Campaign", "value": "chubbs-motorcycle-insurance-cashback-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/chubbs-motorcycle-insurance-cashback-campaign.html" }, { "title": "Islamic Services Zakat Fitrah Campaign", "value": "zakat-fitrah-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/zakat-fitrah-campaign.html" }, { "title": "Visa Ramadan and Raya Campaign", "value": "visa-ramadan-raya-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/visa-ramadan-raya-campaign.html" }, { "title": "Raya 2024 KOL giveaway", "value": "raya-2024-kol-giveaway", "url": "/content/gopayz/en/support/terms-and-conditions/raya-2024-kol-giveaway.html" }, { "title": "Liberty Vehicle Insurance Mid Year Campaign ", "value": "liberty-vehicle-insurance-mid-year-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/liberty-vehicle-insurance-mid-year-campaign.html" }, { "title": "Liberty Vehicle Insurance Promol Terms and Conditions", "value": "liberty-vehicle-insurance-promo-2024", "url": "/content/gopayz/en/support/terms-and-conditions/liberty-vehicle-insurance-promo-2024.html" } ] }, { "title": "Safety & Security", "value": "safety-and-security", "url": "/content/gopayz/en/support/safety-and-security.html", "isGroupLabel": true, "childList": [] } ], "dropdownDefault": "/content/gopayz/en/support/terms-and-conditions/raya-2024-kol-giveaway.html", "breadCrumbs": [ { "title": "Terms & Conditions", "url": "/content/gopayz/en/support/terms-and-conditions.html" } ] }
  1. The GoPayz Raya KOL Giveaway 2024 (“Campaign”) is organized by U Mobile Services Sdn Bhd (Registration No.: 200401034375 (672884-H)) (“U Mobile”) which commences at 12.00 am on 1 April 2024 and ends at 11.59 pm on 30 April 2024 (“Campaign Period”).
  2. By participating in this Campaign, you agree to be bound by all the terms and conditions below (“Terms”) read together with the general terms and conditions as published at https://www.gopayz.com.my/en/support/terms-and-conditions.
  3. Campaign Eligibility
    1. This Campaign is open to all GoPayz users who are any of the following:
      1. Malaysian citizens;
      2. permanent residents; or
      3. foreigners with valid passports and mailing addresses in Malaysia.
    1. (Collectively, “Eligible Participants”).
    1. U Mobile reserves the right to reject any application by any participant without assigning any reason.
  4. Campaign Mechanics
    To participate in this Campaign, Eligible Participants must complete the following during the Campaign Period:
    1. download the GoPayz mobile application (“GoPayz App”) and register as a user;
    2. enter a valid campaign code (“Campaign Code”) during registration; and
    3. upgrade to GoPayz premium wallet (“Premium Wallet”) within the Campaign Period.
    Valid Campaign Codes are made available to selected social media influencers and are shared as posts on their respective Instagram profiles from which Eligible Participants can obtain a Campaign Code to enter during GoPayz registration.
  5. Prizes
    1. Eligible Participants who successfully fulfill the requirements in Paragraph 4 above during the Campaign Period will earn one (1) entry (“Entry”) to win the prizes (“Prize”) in Table 1 below:

      Table 1 : List of prizes
Campaign Code entered Prizes Number of prizes Total Prize Value
HANIFF

RM200 GoPayz e-wallet credit

3x RM600
DINA

RM200 GoPayz e-wallet credit

3x RM600
HEFNY

RM200 GoPayz e-wallet credit

3x RM600
ISSEY

RM200 GoPayz e-wallet credit

3x RM600
LIN

RM200 GoPayz e-wallet credit

3x RM600
    1. There are a total of fifteen (15) prizes to be won.
    2. Participants are only eligible to register with one (1) Campaign Code throughout the Campaign Period
    3. Eligible Participants will be randomly shortlisted from the Entries collected during the Campaign Period within four (4) weeks from 2 May 2024.
    4. Each Eligible Participant is only eligible for one (1) Prize.
    5. U Mobile will contact the shortlisted winners via email, based on the email addresses registered under the shortlisted winners’ GoPayz accounts.
    6. In order to confirm their eligibility for the Prizes, the shortlisted winners must: 
      1. Provide relevant personal information requested by U Mobile including proof of identification for verification purposes;
      2. Provide a correct answer to a question posed by U Mobile;
    7. U Mobile will contact the selected winners who successfully complete all actions in Clause 5.g within seven (7) days from the completion.
    8. If a selected winner fails to complete the actions outlined in Clause 5.g within the timeframe stipulated in U Mobile’s notification email, he or she will be disqualified, and a new winner will be selected.
    9. The selected winners must ensure that their GoPayz premium wallet accounts are active at the point the Prizes are delivered or credited. U Mobile shall not be responsible for any loss incurred if the selected winners’ GoPayz premium wallet account is inactive.
    10. U Mobile will not be responsible for any disputes/claims that may arise from shortlisted and selected winners’ failure to receive the notification email or Prize due to such shortlisted and selected winners’ fault/negligence, including but not limited to, wrong email address registered on the GoPayz e-wallet, GoPayz’s emails being listed under the shortlisted and selected winners’ blocked email address list, or lost access to the registered email address.
    11. U Mobile will provide details of the Prize redemption and contact information for any appointed Prize fulfilment third-party agencies or vendors to the selected winners via email, within thirty (30) working days from the receipt of the selected winners' personal details.
    12. Selected winners who are under the age of 18 years old must provide a letter of consent from a legal guardian during the Prize redemption process.
    13. If the selected winners fail to acknowledge and respond to the notification email within the stipulated timeframe, or if they are unable to adhere to these Terms and Conditions, or do not claim their Prize(s), the Prize(s) will be considered void.
    14. The Prizes are non-transferable, non-refundable and non-redeemable for cash, credit, or rebate in full or in part and any such visuals shown on the GoPayz app, web or Facebook page, advertisement and promotion materials are for photography or illustration purposes only.
    15. U Mobile reserves the rights to replace or substitute any Prizes with a suitable alternative of similar value without prior notice.
    16. U Mobile is entitled to require the return of or to claw back the Prizes credited or any amount similar in value to the Prizes in any form (as determined by U Mobile) within one (1) year from the end of the Campaign Period from the Eligible Participant’s GoPayz account for any Transactions that are subsequently cancelled, voided, reversed, disputed, refunded or which are unauthorised or fraudulent.
    17. U Mobile makes no warranties or representations with respect to the Prizes and shall not be responsible nor liable for any misuse of any of the Prizes, nor for any claims, liability, loss or damages arising out of or in connection with the Prizes associated with this Campaign.
    18. For assistance in relation to the Campaign, participants may e-mail GoPayz customer care at customercare@gopayz.com.my or call +6018 388 3388.
  1. General
    1. U Mobile may change any of these Terms and may terminate, suspend this Campaign or extend the Campaign Period. Any such change will be announced on our website or social media. It is your responsibility to check these Terms and Conditions on our website and if you do not agree to any of the changes, you must immediately cease participation in the Campaign.
    2. By participating in the Campaign, all participants:
      1. consent for U Mobile to collect, record, hold, store, use and disclose their personal information for purposes which are necessary or related to the participation in the Campaign;
      2. consent for U Mobile to disclose or publish their personal information such as their names and identities and any general information that U Mobile sees fit about the participants in any media, marketing or advertising materials; and
      3. grant U Mobile the absolute and unrestricted right to modify, use and publish any still or moving images of the participants for any promotional, marketing, commercial or other related purpose, without any payment or compensation
    3. To the extent permitted by law, U Mobile excludes all liability in connection with this Campaign. All participants and if the participants are below 18 years of age, their parents or guardian, agree to release U Mobile from and indemnify U Mobile against all liability (including negligence) for any personal injury, for loss or damage (including loss of opportunity) or breach of any of these Terms; whether direct or indirect, special or consequential arising out of participation in this Campaign.
    4. Any consents, indemnities, agreement, undertakings representations and warranties given under these Terms and Conditions by participants who are below the age of 18 years old are deemed to have given by their parents or guardians.
    5. The subscription and use of GoPayz is subject to the GoPayz Service Agreement and where applicable, these Terms. In the event of any inconsistency, GoPayz Service Agreement will apply to the extent of such inconsistency.
    6. The Campaign and these Terms are governed by the laws of Malaysia. The participants agree that the Courts of Malaysia have jurisdiction over all matters arising from this Campaign.

Version: 29 March 2024

{ "siteTheme": "theme-gopayz" }

Cookies Policy

We use cookies to bring you the best experience on our site by tailoring the most relevant content for you. By clicking 'Accept', you agree to the storing of cookies on your device. View our Privacy Notice to learn more.