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Terms & Conditions

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"/content/gopayz/en/support/faqs/cash-withdrawals.html" }, { "title": "Card Payments", "value": "card-payments", "url": "/content/gopayz/en/support/faqs/card-payments.html" }, { "title": "E-Commerce Transaction", "value": "e-commerce-transaction", "url": "/content/gopayz/en/support/faqs/e-commerce-transaction.html" }, { "title": "Card Usage", "value": "card-usage", "url": "/content/gopayz/en/support/faqs/card-usage.html" }, { "title": "Contactless Payment", "value": "contactless-payment", "url": "/content/gopayz/en/support/faqs/contactless-payment.html" }, { "title": "Cancelling My Account", "value": "cancelling-my-account", "url": "/content/gopayz/en/support/faqs/cancelling-my-account.html" }, { "title": "GoPayz Account Termination", "value": "gopayz-account-termination", "url": "/content/gopayz/en/support/faqs/gopayz-account-termination.html" }, { "title": "Change Profile Details", "value": "change-profile-details", "url": "/content/gopayz/en/support/faqs/change-profile-details.html" }, { "title": "Exchange Rates", "value": "exchange-rates", "url": "/content/gopayz/en/support/faqs/exchange-rates.html" }, { "title": "Lost Or Stolen Card", "value": "lost-or-stolen-card", "url": "/content/gopayz/en/support/faqs/lost-or-stolen-card.html" }, { "title": "Contact Us", "value": "contact-us", "url": "/content/gopayz/en/support/faqs/contact-us.html" }, { "title": "International Airtime Transfer", "value": "international-airtime-transfer", "url": "/content/gopayz/en/support/faqs/international-airtime-transfer.html" }, { "title": "GoPayz-MAIPk Visa Prepaid Card (Ta’awun)", "value": "gopayz-maipk-visa-prepaid-card-ta-awun", "url": "/content/gopayz/en/support/faqs/gopayz-maipk-visa-prepaid-card-ta-awun.html" }, { "title": "Tap and Pay", "value": "tap-and-pay", "url": "/content/gopayz/en/support/faqs/tap-and-pay.html" }, { "title": "Remittance", "value": "remittance", "url": "/content/gopayz/en/support/faqs/remittance.html" }, { "title": "GoInsure Travel", "value": "goinsure-travel", "url": "/content/gopayz/en/support/faqs/goinsure-travel.html" }, { "title": "GoInsure Motor", "value": "goinsure-motor", "url": "/content/gopayz/en/support/faqs/goinsure-motor.html" }, { "title": "Wealth Management", "value": "wealth-management", "url": "/content/gopayz/en/support/faqs/wealth-management.html" }, { "title": "Zakat", "value": "zakat", "url": "/content/gopayz/en/support/faqs/zakat.html" }, { "title": "Scan and Pay", "value": "scan-and-pay", "url": "/content/gopayz/en/support/faqs/scan-and-pay.html" }, { "title": "GoGold", "value": "gogold", "url": "/content/gopayz/en/support/faqs/gogold.html" }, { "title": "Phone and Internet", "value": "phone-and-internet", "url": "/content/gopayz/en/support/faqs/phone-and-internet.html" }, { "title": "Entertainment", "value": "entertainment", "url": "/content/gopayz/en/support/faqs/entertainment.html" }, { "title": "Transport", "value": "transport", "url": "/content/gopayz/en/support/faqs/transport.html" }, { "title": "Utilities", "value": "utilities", "url": "/content/gopayz/en/support/faqs/utilities.html" }, { "value": "gopayzcashbackcampaign2022", "url": "/content/gopayz/en/support/faqs/gopayzcashbackcampaign2022.html" }, { "title": "Mrs Easy", "value": "mrseasy", "url": "/content/gopayz/en/support/faqs/mrseasy.html" }, { "title": "GoLife 10", "value": "golife-10", "url": "/content/gopayz/en/support/faqs/golife-10.html" }, { "title": "GoRelaks", "value": "go-relaks", "url": "/content/gopayz/en/support/faqs/go-relaks.html" }, { "title": "Cash Rewards GoPayz Raya", "value": "cash-rewards-gopayz-raya", "url": "/content/gopayz/en/support/faqs/cash-rewards-gopayz-raya.html" }, { "title": "Raya Ada Baek dengan GoPayz", "value": "raya-ada-baek-gopayz-raya", "url": "/content/gopayz/en/support/faqs/raya-ada-baek-gopayz-raya.html" }, { "title": "JomComeback Campaign", "value": "jomcomeback-campaign", "url": "/content/gopayz/en/support/faqs/jomcomeback-campaign.html" }, { "title": "Zakat On-Ground Campaign​", "value": "zakat-on-ground", "url": "/content/gopayz/en/support/faqs/zakat-on-ground.html" }, { "value": "upgrade-to-premium-get-cash-reward", "url": "/content/gopayz/en/support/faqs/upgrade-to-premium-get-cash-reward.html" } ] }, { "title": "Terms & Conditions", "value": "terms-and-conditions", "url": "/content/gopayz/en/support/terms-and-conditions.html", "isGroupLabel": true, "childList": [ { "title": "Free RM5 For Cashless School Programme Campaign ", "value": "FreeRM5ForCashlessSchoolProgrammeCampaign", "url": "/content/gopayz/en/support/terms-and-conditions/FreeRM5ForCashlessSchoolProgrammeCampaign.html" }, { "title": "Hashtag JomComback Campaign", "value": "hashtagjomcombackcampaign", "url": "/content/gopayz/en/support/terms-and-conditions/hashtagjomcombackcampaign.html" }, { "title": "GoPayz Online Currency Exchange RM10 Cashback Campaign", "value": "online-currency-exchange-rm10-cashback", "url": "/content/gopayz/en/support/terms-and-conditions/online-currency-exchange-rm10-cashback.html" }, { "title": "Travel Insurance Jom Lepak Campaign", "value": "travel-insurance-jom-lepak", "url": "/content/gopayz/en/support/terms-and-conditions/travel-insurance-jom-lepak.html" }, { "title": "Money Transfer and Online Currency Exchange Services", "value": "money-transfer-and-online-currency-exchange-services", "url": "/content/gopayz/en/support/terms-and-conditions/money-transfer-and-online-currency-exchange-services.html" }, { "title": " GoInsure Motor Insurance", "value": "goinsure-motor-insurance", "url": "/content/gopayz/en/support/terms-and-conditions/goinsure-motor-insurance.html" }, { "title": "GoTakaful Family Takaful Plan", "value": "gotakaful-family-takaful-plan", "url": "/content/gopayz/en/support/terms-and-conditions/gotakaful-family-takaful-plan.html" }, { "title": " GoPayz GoInsure Travel Insurance", "value": "gopayz-goinsure-travel-insurance", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-goinsure-travel-insurance.html" }, { "title": " GoPayz App and Web Terms Of Use", "value": "gopayz-app-and-web-terms-of-use", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-app-and-web-terms-of-use.html" }, { "title": "Privacy Notice", "value": "privacy-notice", "url": "/content/gopayz/en/support/terms-and-conditions/privacy-notice.html" }, { "title": "GoPayz Service Agreement", "value": "gopayz-service-agreement", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-service-agreement.html" }, { "title": "Schedule 1 - Specific Terms and Conditions for GoPayz-MAIPk Visa Prepaid Card", "value": "specific-terms-and-conditions-for-gopayz-maipk-visa-prepaid-card", "url": "/content/gopayz/en/support/terms-and-conditions/specific-terms-and-conditions-for-gopayz-maipk-visa-prepaid-card.html" }, { "title": "Product Disclosure Sheet (PDS)", "value": "product-disclosure-sheet-pds", "url": "/content/gopayz/en/support/terms-and-conditions/product-disclosure-sheet-pds.html" }, { "title": "Product Disclosure Sheet(PDS) – GoPayz-MAIPKs VISA", "value": "product-disclosure-sheet-pds-gopayz-maipk-visa", "url": "/content/gopayz/en/support/terms-and-conditions/product-disclosure-sheet-pds-gopayz-maipk-visa.html" }, { "title": "GoPayz Rewards Programme", "value": "gopayz-rewards-programme", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-rewards-programme.html" }, { "title": "GoLife Plus", "value": "golife-plus", "url": "/content/gopayz/en/support/terms-and-conditions/golife-plus.html" }, { "title": "GoPayz International Airtime Credit Transfer and International Bill Payment Services", "value": "gopayz-international-airtime-credit-transfer-and-bill-payment-service", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-international-airtime-credit-transfer-and-bill-payment-service.html" }, { "title": "GoInsure Personal Accident Insurance Plan", "value": "goinsure-personal-accident-insurance-plan", "url": "/content/gopayz/en/support/terms-and-conditions/goinsure-personal-accident-insurance-plan.html" }, { "title": "Business Partner Code of Conduct", "value": "business-partner-code-of-conduct", "url": "/content/gopayz/en/support/terms-and-conditions/business-partner-code-of-conduct.html" }, { "title": " Anti-Corruption Policy", "value": "anti-corruption-policy", "url": "/content/gopayz/en/support/terms-and-conditions/anti-corruption-policy.html" }, { "title": " Policy Statement on U Mobile Group’s Anti-Corruption Policy", "value": "policy-statement-on-u-mobile-group-anti-corruption", "url": "/content/gopayz/en/support/terms-and-conditions/policy-statement-on-u-mobile-group-anti-corruption.html" }, { "title": "Whistleblower Policy", "value": "whistleblower-policy", "url": "/content/gopayz/en/support/terms-and-conditions/whistleblower-policy.html" }, { "title": "GoGold Service", "value": "gogold-service", "url": "/content/gopayz/en/support/terms-and-conditions/gogold-service.html" }, { "title": "GoLife 10", "value": "golife-10", "url": "/content/gopayz/en/support/terms-and-conditions/golife-10.html" }, { "title": "GoInsure Motor Insurance Cash Back Campaign Terms and Conditions", "value": "goinsure-motor-insurance-cashback-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/goinsure-motor-insurance-cashback-campaign.html" }, { "title": " GoInsure Personal Accident Insurance Complimentary Premium Campaign", "value": "-goinsure-personal-accident-insurance-complimentary-premium-camp", "url": "/content/gopayz/en/support/terms-and-conditions/-goinsure-personal-accident-insurance-complimentary-premium-camp.html" }, { "title": "Free RM5 For Cashless School Programme Campaign ", "value": "freerm5forcashlessschoolprogrammecampaign", "url": "/content/gopayz/en/support/terms-and-conditions/freerm5forcashlessschoolprogrammecampaign.html" }, { "title": "Terms of Use for GoPayz for Liberty Motor and Motorcycle Insurance", "value": "liberty-motor-motorcycle-insurance", "url": "/content/gopayz/en/support/terms-and-conditions/liberty-motor-motorcycle-insurance.html" }, { "title": "Liberty Motor and Motorcycle Insurance Give More Campaign Terms and Conditions", "value": "liberty-motor-motorcycle-insurance-give-more-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/liberty-motor-motorcycle-insurance-give-more-campaign.html" }, { "title": "RM5 Cashback For U!", "value": "rm5-cashback-for-u", "url": "/content/gopayz/en/support/terms-and-conditions/rm5-cashback-for-u.html" }, { "title": "Online Currency Exchange Midyear Madness Campaign", "value": "online-currency-exchange-midyear-madness", "url": "/content/gopayz/en/support/terms-and-conditions/online-currency-exchange-midyear-madness.html" }, { "title": "Travel Insurance Midyear Madness Campaign", "value": "travel-insurance-midyear-madness", "url": "/content/gopayz/en/support/terms-and-conditions/travel-insurance-midyear-madness.html" }, { "title": "IAT & PLN Indonesia Raya 50% Bonus Campaign", "value": "iat-pln-indonesia-raya-50-bonus-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/iat-pln-indonesia-raya-50-bonus-campaign.html" }, { "title": "Raya Ada Baek dengan GoPayz Campaign", "value": "raya-ada-baek-dengan-gopayz-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/raya-ada-baek-dengan-gopayz-campaign.html" }, { "title": "Tripcarte Discount Campaign", "value": "tripcarte-discount-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/tripcarte-discount-campaign.html" }, { "title": "JomComeback Campaign", "value": "jomcomeback-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/jomcomeback-campaign.html" }, { "title": "GoPayz Zakat Referral Campaign 2023", "value": "zakat-referral", "url": "/content/gopayz/en/support/terms-and-conditions/zakat-referral.html" }, { "title": "GoPayz Zakat ZPP & LZNK Campaign 2023", "value": "zakat-zpp-lznk", "url": "/content/gopayz/en/support/terms-and-conditions/zakat-zpp-lznk.html" }, { "title": "Upgrade to Premium & Get RM5 Cash Reward", "value": "upgrade-to-premium-get-cash-reward", "url": "/content/gopayz/en/support/terms-and-conditions/upgrade-to-premium-get-cash-reward.html" }, { "title": "Remittance Cashback Campaign", "value": "remittance-cahsback-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/remittance-cahsback-campaign.html" } ] }, { "title": "Safety & Security", "value": "safety-and-security", "url": "/content/gopayz/en/support/safety-and-security.html", "isGroupLabel": true, "childList": [] } ], "dropdownDefault": "/content/gopayz/en/support/terms-and-conditions/iat-pln-indonesia-raya-50-bonus-campaign.html", "breadCrumbs": [ { "title": "Terms & Conditions", "url": "/content/gopayz/en/support/terms-and-conditions.html" } ] }

1. GoPayz International Airtime Top Up (“IAT”) and Perusahaan Listrik Negara (“PLN”) Indonesia Raya 50% Bonus Campaign for Indonesia and Bangladesh segments (“Campaign”) is jointly organised by U Mobile Services Sdn Bhd (Company Registration No.: 200401034375 (672884-H)) (“U Mobile”) and Fixed & Mobile Pte Ltd (Company Registration No.: 200513448Z, trading under the name and style of “DT ONE”) (“DT One”).

 

2. The Campaign commences at 12:00am on 23 March 2023 and ends at 11:59pm on 31 May 2023 (“Campaign Period”).

 

3. By participating in this Campaign, you agree to be bound by all the terms and conditions below (“Terms and Conditions”).

 

4. Campaign Eligibility

 

(a) This Campaign is open to all new and existing GoPayz customers with an active GoPayz account. GoPayz account is active if you can perform transactions via your GoPayz account.

(b) Each of U Mobile and DT One reserves the right to reject any application by any participant without assigning any reason.

 

5. Campaign Mechanics

 

To participate in this Campaign, you must perform the PLN Indonesia transaction or IAT transaction to the country based on the amount and denomination stated in Table 1 under Clause 6(a) below in a single transaction (“Transaction”) during the Campaign Period in the following manner:

 

IAT

 

(a) log in to your GoPayz account via GoPayz app;

(b) go to “Other Services” and choose “Phone & Internet”;

(c) select “International Airtime Top Up” under Prepaid Top Up

(d) key in Recipient Country and Recipient Mobile Number to select the denomination;

(e) select any option in Table 1 in Clause 6(a) below; and

(f) complete your Transaction with making payment.

 

PLN Indonesia

 

(a) log in to your GoPayz account via GoPayz app;

(b) go to “Other Services” and choose “Bill Payment”;

(c) select “Foreign Bill Payment” under International Services;

(d) key in “Indonesia" under Recipient Country and choose “PLN Indonesia”;

(e) Key in Account Number, Recipient Country and Recipient mobile number;

(f) select any option in Table 1 in Clause 6(a) below and complete your Transaction with making payment.

 

6.  Rewards

 

(a) You are entitled to the free airtime as stated in Table 1 below if you perform the Transaction during the Campaign Period (“Reward”), and you may receive Reward up to 6 times throughout the Campaign Period.

 

Table 1

Countries International Airtime Top up PLN Indonesia
Indonesia

Send IDR100k Free Airtime of IDR50k

Send IDR50k Free Airtime of IDR25k

Send PLN 200k Free Airtime of IDR100k

Send PLN 100k Free Airtime of IDR50k

Send PLN 50k Free Airtime of IDR25k

Bangladesh

Send BDT200 Free Airtime of BDT100

Send BDT100 Free Airtime of BDT50

 

 

(b) The total Reward for this Campaign is capped at a maximum of RM9,000, which will be awarded on a “first-come, first-served basis”.

 

(c) If you are entitled to the Reward, you will receive the Reward after the Transaction is successfully performed. You must ensure that your GoPayz account is active to perform the Transaction and to receive the Reward.

 

(d) U Mobile and DT One reserve the right to replace or substitute the Reward with any other prize(s) of similar value at any time as determined by U Mobile and DT One

 

(e) The Reward is non-transferable and non-redeemable for cash, credit or rebate in full or in part and any visuals of the Reward shown on GoPayz app, web or Facebook page, advertisement and promotion materials are for photography or illustration purposes only.

 

(f) For assistance in relation to this Campaign, you may contact GoPayz customer care via e-mail at customercare@gopayz.com.my or call +6018 388 3388.

 

7. General

 

(a) U Mobile and DT One may change any of these Terms and Conditions and may terminate, suspend this Campaign or extend the Campaign Period. Any such change will be announced on U Mobile’s website. It is your responsibility to check these Terms and Conditions on U Mobile’s website and if you do not agree to any of the changes, you must immediately cease participation in the Campaign.

 

(b) By participating in the Campaign, you or your parents or guardians (as applicable):

 

(i) consent for U Mobile and DT One to collect, record, hold, store, use and disclose your personal information for purposes which are necessary or related to the participation in the Campaign;

 

(ii) consent for U Mobile and DT One to disclose or publish your personal information such as your name and identity and any general information that U Mobile and DT One see fit about you in any media, marketing or advertising materials; and

 

(iii) grant U Mobile and DT One the absolute and unrestricted right to modify, use and publish any of your still or moving images for any promotional, marketing, commercial or other related purpose, without any payment or compensation.

 

(c) To the extent permitted by law, U Mobile and DT One exclude all liability in connection with this Campaign. All participants and if the participants are below 18 years of age, their parents or guardians agree to release U Mobile and DT One from and indemnify U Mobile and DT One against all liability (including negligence) for any personal injury, for loss or damage (including loss of opportunity) or breach of any of these Terms and Conditions, whether direct or indirect, special or consequential arising out of participation in this Campaign.

 

(d) The subscription and use of GoPayz is subject to the GoPayz Service Agreement and where applicable, these Terms and Conditions. In the event of any inconsistency, the GoPayz Service Agreement will apply to the extent of such inconsistency.

 

(e) The Campaign and these Terms and Conditions are governed by the laws of Malaysia. You agree that the Courts of Malaysia have jurisdiction over all matters arising from this Campaign.

 

Version: 23 March 2023

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