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Experience our new app interface, everything in one click. 

Experience our new app interface, everything in one click. 

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Terms & Conditions

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"/content/gopayz/en/support/faqs/gogold.html" }, { "title": "Phone and Internet", "value": "phone-and-internet", "url": "/content/gopayz/en/support/faqs/phone-and-internet.html" }, { "title": "Entertainment", "value": "entertainment", "url": "/content/gopayz/en/support/faqs/entertainment.html" }, { "title": "Transport", "value": "transport", "url": "/content/gopayz/en/support/faqs/transport.html" }, { "title": "Utilities", "value": "utilities", "url": "/content/gopayz/en/support/faqs/utilities.html" }, { "title": "GoLife 10 - Perlindungan Tenang Voucher Programme", "value": "golife-10---perlindungan-tenang-voucher-programme", "url": "/content/gopayz/en/support/faqs/golife-10---perlindungan-tenang-voucher-programme.html" }, { "title": "Ada GoPayz, Raya Tak GoPoh Campaign", "value": "ada-gopayz-raya-tak-gopoh-campaign", "url": "/content/gopayz/en/support/faqs/ada-gopayz-raya-tak-gopoh-campaign.html" }, { "title": "GoPayz Travel Social Contest Campaign", "value": 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"gopayz-goinsure-travel-insurance", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-goinsure-travel-insurance.html" }, { "title": " GoPayz App and Web Terms Of Use", "value": "gopayz-app-and-web-terms-of-use", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-app-and-web-terms-of-use.html" }, { "title": "Privacy Notice", "value": "privacy-notice", "url": "/content/gopayz/en/support/terms-and-conditions/privacy-notice.html" }, { "title": " GoPayz Service Agreement ", "value": "gopayz-service-agreement1", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-service-agreement1.html" }, { "title": "Schedule 1 - Specific Terms and Conditions for GoPayz-MAIPk Visa Prepaid Card", "value": "specific-terms-and-conditions-for-gopayz-maipk-visa-prepaid-card", "url": "/content/gopayz/en/support/terms-and-conditions/specific-terms-and-conditions-for-gopayz-maipk-visa-prepaid-card.html" }, { "title": "Product Disclosure Sheet (PDS) ", "value": 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"/content/gopayz/en/support/terms-and-conditions/-goinsure-personal-accident-insurance-complimentary-premium-camp.html" }, { "title": "GoPayz and UNiD RM5 Off Promotion", "value": "unid-rm5-off-promotion", "url": "/content/gopayz/en/support/terms-and-conditions/unid-rm5-off-promotion.html" }, { "title": "Ada GoPayz, Raya Tak GoPoh Campaign", "value": "ada-gopayz-raya-tak-gopoh-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/ada-gopayz-raya-tak-gopoh-campaign.html" }, { "title": "GoInsure Travel Insurance Cashback Campaign", "value": "goinsuretravelinsurancecashbackcampaign", "url": "/content/gopayz/en/support/terms-and-conditions/goinsuretravelinsurancecashbackcampaign.html" }, { "title": "GoPayz Wealth Invest with Cashback Campaign", "value": "gopayzwealthinvestwithcashbackcampaign", "url": "/content/gopayz/en/support/terms-and-conditions/gopayzwealthinvestwithcashbackcampaign.html" }, { "title": "GoPayz Travel Social Contest Campaign", "value": "gopayztravelsocialcontestcampaign", "url": "/content/gopayz/en/support/terms-and-conditions/gopayztravelsocialcontestcampaign.html" }, { "title": "Free RM5 For Cashless School Programme Campaign ", "value": "freerm5forcashlessschoolprogrammecampaign", "url": "/content/gopayz/en/support/terms-and-conditions/freerm5forcashlessschoolprogrammecampaign.html" }, { "title": "GoPayz & MAIPk Zakat 2022 Campaign", "value": "gopayzmaipkzakat2022campaign", "url": "/content/gopayz/en/support/terms-and-conditions/gopayzmaipkzakat2022campaign.html" }, { "title": "Sign Up & Get up to FREE RM8 Campaign Terms and Conditions", "value": "joingopayzgetuptorm8cashcreditcampaign", "url": "/content/gopayz/en/support/terms-and-conditions/joingopayzgetuptorm8cashcreditcampaign.html" }, { "title": "Hashtag Berita Baaaekk Campaign", "value": "hashtagberitabaaaekkcampaign", "url": "/content/gopayz/en/support/terms-and-conditions/hashtagberitabaaaekkcampaign.html" }, { "title": "GoInsure Motor Insurance Triple Deals Campaign", "value": "goinsuremotorinsurancetripledealscampaign", "url": "/content/gopayz/en/support/terms-and-conditions/goinsuremotorinsurancetripledealscampaign.html" } ] }, { "title": "Safety & Security", "value": "safety-and-security", "url": "/content/gopayz/en/support/safety-and-security.html", "isGroupLabel": true, "childList": [] } ], "dropdownDefault": "/content/gopayz/en/support/terms-and-conditions/hashtagberitabaaaekkcampaign.html", "breadCrumbs": [ { "title": "Terms & Conditions", "url": "/content/gopayz/en/support/terms-and-conditions.html" } ] }

1. This Hashtag Berita Baaaekk Campaign (“Campaign”) is organised by U Mobile Services Sdn Bhd (Registration No.: 200401034375 (672884-H)) (“U Mobile”) which commences at 12.00am on 24 August 2022 and ends at 11.59pm on 18 October 2022 (“Campaign Period”). There are 2 phases to the Campaign:

 

 

Phase

Campaign Period

 

Start Date

End Date

1

24 August 2022

20 September 2022

2

21 September 2022

18 October 2022

2. By participating in this Campaign, you agree to be bound by all the terms and conditions below (“Terms and Conditions”).

 

3. Campaign Eligibility

 

a. This Campaign is open to all new and existing GoPayz customers with active GoPayz accounts (“Eligible Participant”). GoPayz accounts are active if you are able to perform transactions via those GoPayz accounts.

 

b. U Mobile’s employees, agencies, vendors and their immediate family members are not eligible for the Grand Prize and 2nd Prize.

 

c. U Mobile reserves the right to reject any participation by any participant without assigning any reason.

 

4. Campaign Mechanics

 

To participate in this Campaign, Eligible Participants must use any applicable GoPayz card (comprising any of the GoPayz MasterCard, GoPayz UnionPay or GoPayz Visa Cards) linked to the Eligible Participant’s GoPayz account (“GoPayz Cards”) to perform any of the following transactions (“Transaction”) during the Campaign Period:

 

i. IN-APP PURCHASE – Any in-app purchase amounting to RM30.00 and above in a single transaction within the GoPayz app. However, the following in-app transactions DO NOT qualify for participation in this Campaign (even if it exceeds the RM30.00):

 

a) top up of any GoPayz account;

 

b) P2P transfer;

 

c) cash withdrawal;

 

d) any contributions under Charity services; or

 

e) purchase of wealth investment.

 

f) any in-app purchases using partial payment with GoPointz

 

ii. NON IN-APP PURCHASE – RM100.00 and above in a single transaction on any retail spending including e-commerce platforms.

 

iii. Eligible Participants will be awarded points as set out in Table 1 & Table 2 below based on the applicable transaction (“Points”):

 

Table 1: In-app services and the point awarding system:

 

Category of In-app service

Type of Transaction

Points

Financial Services

a) purchase of motor insurance;

b) purchase of travel insurance;

c) remittance;

d) online currency exchange; or

e) repayments via Payhub

6

Lifestyle

a) purchase via Youbeli;

b) purchase via Ticket2U; or

c) purchase via Tripcarte

5

Phone & Internet

 

 

 

 

 

Utilities

 

 

 

 

 

Entertainment

a) purchase of prepaid top up;

b) postpaid bill payments;

c) payment of internet service;

d) payment of international direct dial (IDD) service; or

e) purchase of international airtime top up

 

a) payment for electricity bills;

b) payment for water bills;

c) payment for TV subscription fees;

d) payment for foreign bill payment; or

e) payment for assessment/ council bills

 

a) purchase of game credits;

b) payment for prepaid TV content;

c) purchase of music and audio contents; or

d) purchase of digital contents

4

Transport

 

 

 

 

 

Islamic Services

a) purchase ticket bus via CatchThatBus;

b) book a ride via UNiD;

c) pay parking fee via Frictionless Parking; or

d) CEPat Token

 

a) zakat payment;

b) purchase of Takaful;

c) wakaf contribution; or

d) derma contribution

3

Bonus Points

a) purchase of PA insurance;

b) purchase of life insurance; or

c) Youbeli products – from the Groceries category

6

iv. Youbeli product from the Groceries category:

 

a) The Bonus Points referred to in Table 1 above will be awarded only for successful purchase of products from Youbeli’s “Groceries” category worth RM30 & above in a single transaction via GoPayz app using the GoPayz Cards. The Youbeli “Groceries” category can be located at “Other Services” > “Lifestyle” > “Youbeli” > “Groceries”. 

 

TNC BB

b) Eligible Participants are responsible for ensuring their Youbeli account details (MSISDN, name, email address) are the same as registered in the GoPayz account. U Mobile shall not be responsible for failing to award the Bonus Points due to non-matches of account registration details.

 

c) Purchases made from Youbeli are subject to Youbeli’s Terms and Conditions made available at  https://www.youbeli.com/information.php?id=773&language=en.

 

Table 2: Retail spending and the point awarding system: 

 

Retail

Type of Transaction

Points

Retail spending

a) e-commerce platforms; or

b) retail

2

v. U Mobile does not provide a page to view Eligible Participants’ Points earned. Eligible Participants are responsible for tracking their Points.

 

vi. U Mobile reserves the right to change the number of Points stated in the Table 1 & Table 2 above at any time. Any changes will be published on our website or social media. 

 

5. Rewards

 

a. Additionally, Eligible Participants who successfully perform the Transaction according to Paragraph 4 above during the Campaign Period will be entitled to receive cashback as set out in Table 3 & Table 4 below based on the applicable Transaction (“Cashback”):

 

Table 3: In-app services and the cashback rewarding system:

 

Category of In-app service

Type of Transaction

Cashback
per successful purchased

Winner selection criteria

Financial Services

a) purchase of motor insurance;

b) purchase of travel insurance;

c) remittance;

d) online currency exchange; or

e) repayments via Payhub

RM5.00

The first 1,000 Eligible Participants who perform the Transaction during the Campaign Period

Lifestyle

a) purchase via Youbeli;

b) purchase via Ticket2U; or

c) purchase via Tripcarte

RM3.00

The first 1,000 Eligible Participants who perform the Transaction during the Campaign Period

Phone & Internet

 

 

 

 

 

Utilities

 

 

 

 

 

Entertainment

a) purchase of prepaid top up;

b) postpaid bill payments;

c) payment of internet service;

d) payment of international direct dial (IDD) service; or

e) purchase of international airtime top up

 

a) payment for electricity bills;

b) payment for water bills;

c) payment for TV subscription fees;

d) payment for foreign bill payment; or

e) payment for assessment/ council bills

 

a) purchase of game credits;

b) payment for prepaid TV content;

c) purchase of music and audio contents; or

d) purchase of digital contents

RM1.50

The first 7,500 Eligible Participants who perform the Transaction during the Campaign Period

Transport

 

 

 

 

Islamic Services

a) purchase ticket bus via CatchThatBus;

b) book a ride via UNiD;

c) pay parking fee via Frictionless Parking; or

d) CEPat Token

 

a) zakat payment;

b) purchase of Takaful;

c) wakaf contribution; or

d) derma contribution

RM1.00

The first 2,000 Eligible Participants who perform the Transaction during the Campaign Period

Table 4: Retail spending and the cashback rewarding system: 

 

Retail

Type of Transaction

Cashback

per successful purchased

Winner selection criteria

Retail spending

a) e-commerce platforms; or

b) retail

RM0.50

The first 20,000 Eligible Participants who perform the Transaction during the Campaign Period

b. The Cashback will be credited into the Eligible Participant’s GoPayz account upon the successful completion of the Transaction.

 

c. Eligible Participants must ensure that their GoPayz accounts are active at the point the Cashback is credited. U Mobile shall not be responsible for any loss incurred if the Eligible Participant’s GoPayz accounts is inactive.

 

d. The Cashback is capped at a total sum of RM31,250 throughout the Campaign Period based on first-come, first-serve basis.

 

e. The rewards ceases once the total Cashback for each category is fully used and no Cashback will be awarded for any Transaction performed even through it is within the Campaign Period.

 

f. Each Eligible Participant is entitled to receive the Cashback up until a limit specified in Table 5 & Table 6 below during the Campaign Period:

 

Table 5: In-app services and the cashback limit: 

 

Category of In-app service

Type of Transaction

Cashback

per successful Transaction

Limit per Eligible Participant throughout the Campaign Period

Financial Services

a) purchase of motor insurance;

b) purchase of travel insurance;

c) remittance;

d) online currency exchange; or

e) repayments via Payhub

RM5.00

5

Lifestyle

a) purchase via Youbeli;

b) purchase via Ticket2U; or

c) purchase via Tripcarte

RM3.00

5

Phone & Internet

 

 

 

 

 

Utilities

 

 

 

 

 

Entertainment

a) purchase of prepaid top up;

b) postpaid bill payments;

c) payment of internet service;

d) payment of international direct dial (IDD) service; or

e) purchase of international airtime top up

 

a) payment for electricity bills;

b) payment for water bills;

c) payment for TV subscription fees;

d) payment for foreign bill payment; or

e) payment for assessment/ council bills

 

a) purchase of game credits;

b) payment for prepaid TV content;

c) purchase of music and audio contents; or

d) purchase of digital contents

RM1.50

2

Transport

 

 

 

 

 

Islamic Services

a) purchase ticket bus via CatchThatBus;

b) book a ride via UNiD;

c) pay parking fee via Frictionless Parking; or

d) CEPat Token

 

a) zakat payment;

b) purchase of Takaful;

c) wakaf contribution; or

d) derma contribution

RM1.00

2

Table 6: Retail spending and the cashback limit: 

 

Retail

Type of Transaction

Cashback

per successful Transaction

Limit per Eligible Participant throughout the Campaign Period

Retail spending

a) e-commerce platforms; or

b) retail

RM0.50

5

6. Prizes

 

a. U Mobile will shortlist a total of 38 Eligible Participants at the end of each Phase of the Campaign Period who are GoPayz Premium Wallet Account holders based on the highest accumulated Points by sequence to receive the following prizes (“Prizes”):

 

 

Prizes

Winner Selection Criteria

Terms and Conditions Applicable to the Prize

Grand Prize:

RM5,000 worth of travel vouchers

 

 

 

 

2nd Prize:

RM500 worth of travel vouchers

2 Eligible Participants will be selected based on the highest and 2nd highest accumulated Points in each Phase of the Campaign Period

 

 

4 Eligible Participants will be selected based on 3rd – 6th highest accumulated Points in each Phase of the Campaign Period

i. Winners are required to answer all 3 questions posed by U Mobile via phone call or SMS. If the shortlisted Eligible Participant is not reachable after 3 attempts or fails to answer correctly, U Mobile reserves the right to disqualify them and will contact the subsequent shortlisted winners.

 

ii. The travel voucher will be disbursed within 1 month from the expiry of each Phase of the Campaign Period via the winner’s email address.

 

3rd Prize:

100% cashback on GoInsure Travel Insurance (“GoInsure Travel”) (up to RM50)

 

32 Eligible Participants will be selected based on 7th – 38th highest accumulated Points in each Phase of the Campaign Period

 

i. Winners will receive a promo code to be entered in the GoPayz App’s checkout page during the winners’ purchase of GoInsure Travel Insurance, in order to redeem 100% cashback (up to RM50).

 

ii. The cashback will be credited into the winners’ GoPayz account within 7 working days from the date of the GoInsure Travel insurance purchase.

 

iii. The promo code and 100% cashback prize is valid for 6 months from the date of issuance.

b. The travel vouchers (“Prizes”):

 

i. are redeemable only from Corporate Information Travel Sdn Bhd and can be used to redeem flight tickets, hotel bookings, and/or travel or tour package which are to be managed by the winners up to the maximum value as stipulated and before the expiry date.

 

ii. Any additional charges over and above the value of the travel voucher must be settled with the appointed travel agency. Any unused amount in the travel voucher as at the expiry date will be automatically forfeited.

 

iii. Winners must refer to the full terms and conditions as stated on the travel voucher.

 

iv. For any queries in relation to the travel vouchers, Winners may contact Corporate Information Travel Sdn Bhd at +603 20919988 (Monday to Friday, from 9am to 6pm) or email at askme@cit.travel.

 

c. If more than 1 Eligible Participant has the same highest accumulated number of points, the shortlisted Eligible Participant will be selected based on the highest Transaction amount under each Phase of the Campaign Period.

 

d. Each Eligible Participant is entitled to win one (1) Prize throughout the Campaign Period.

 

e. U Mobile will notify the winners of their entitlement to Prize via phone, app notification, SMS, email or any manner U Mobile deems fit.

 

f. The Prize is given on an “As Is” basis. U Mobile does not provide any warranty nor is it responsible for the merchantability of the Prize.

 

g. The Points, Cashback and Prizes are non-transferable, non-refundable and non-redeemable for cash, credit, or rebate in full or in part and any such visuals shown on GoPayz app, web or Facebook page, advertisement and promotion materials are for photography or illustration purposes only.

 

h. U Mobile reserves the rights to replace or substitute any reward or Prize with a suitable alternative of similar value without prior notice, as determined by U Mobile.

 

i. U Mobile is entitled to require the return of or to claw back the Cashback credited or any amount similar in value to the Cashback in any form (as determined by U Mobile) within 1 year from the end of the Campaign Period from the Eligible Participant’s GoPayz account for any Transactions that are subsequently cancelled, voided, reversed, disputed, refunded or which are unauthorised or fraudulent.

 

j. For assistance in relation to the Campaign, participants may e-mail GoPayz customer care at customercare@gopayz.com.my or call +6018 388 3388.

 

7. General

 

a. U Mobile may change any of these Terms and Conditions and may terminate, suspend this Campaign or extend the Campaign Period. Any such change will be announced on our website or social media. It is your responsibility to check these Terms and Conditions on our website and if you do not agree to any of the changes, you must immediately cease participation in the Campaign.

 

b. By participating in the Campaign, all participants: -

 

i. consent for U Mobile to collect, record, hold, store, use and disclose their personal information for purposes which are necessary or related to the participation in the Campaign;

 

ii. consent for U Mobile to disclose or publish their personal information such as their names and identities and any general information that U Mobile see fit about the participants in any media, marketing or advertising materials; and

 

iii. grant U Mobile the absolute and unrestricted right to modify, use and publish any still or moving images of the participants for any promotional, marketing, commercial or other related purpose, without any payment or compensation.

 

c. To the extent permitted by law, U Mobile exclude all liability in connection with this Campaign. All participants and if the participants are below 18 years of age, their parents or guardian, agree to release U Mobile from and indemnify U Mobile against all liability (including negligence) for any personal injury, for loss or damage (including loss of opportunity) or breach of any of these Terms and Conditions; whether direct or indirect, special or consequential arising out of participation in this Campaign.

 

d. The subscription and use of GoPayz is subject to the GoPayz Service Agreement and where applicable, these Terms and Conditions. In the event of any inconsistency, GoPayz Service Agreement Terms and Conditions, will prevail to the extent of such inconsistency.

 

e. The Campaign and these Terms and Conditions are governed by the laws of Malaysia. The participants agree that the Courts of Malaysia have jurisdiction over all matters arising from this Campaign.

 

Version: 24 August 2022

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