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Terms & Conditions

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}, { "title": "Exchange Rates", "value": "exchange-rates", "url": "/content/gopayz/en/support/faqs/exchange-rates.html" }, { "title": "Lost Or Stolen Card", "value": "lost-or-stolen-card", "url": "/content/gopayz/en/support/faqs/lost-or-stolen-card.html" }, { "title": "Contact Us", "value": "contact-us", "url": "/content/gopayz/en/support/faqs/contact-us.html" }, { "title": "International Airtime Transfer", "value": "international-airtime-transfer", "url": "/content/gopayz/en/support/faqs/international-airtime-transfer.html" }, { "title": "GoPayz-MAIPk Visa Prepaid Card (Ta’awun)", "value": "gopayz-maipk-visa-prepaid-card-ta-awun", "url": "/content/gopayz/en/support/faqs/gopayz-maipk-visa-prepaid-card-ta-awun.html" }, { "title": "Tap and Pay", "value": "tap-and-pay", "url": "/content/gopayz/en/support/faqs/tap-and-pay.html" }, { "title": "Remittance", "value": "remittance", "url": "/content/gopayz/en/support/faqs/remittance.html" }, { "title": "GoInsure Travel", "value": "goinsure-travel", "url": "/content/gopayz/en/support/faqs/goinsure-travel.html" }, { "title": "GoInsure Motor", "value": "goinsure-motor", "url": "/content/gopayz/en/support/faqs/goinsure-motor.html" }, { "title": "Wealth Management", "value": "wealth-management", "url": "/content/gopayz/en/support/faqs/wealth-management.html" }, { "title": "Zakat", "value": "zakat", "url": "/content/gopayz/en/support/faqs/zakat.html" }, { "title": "Scan and Pay", "value": "scan-and-pay", "url": "/content/gopayz/en/support/faqs/scan-and-pay.html" }, { "title": "GoGold", "value": "gogold", "url": "/content/gopayz/en/support/faqs/gogold.html" }, { "title": "GoPayz Free E-vouchers Giveaway Campaign", "value": "gopayz-free-e-vouchers-and-300-gopointz-giveaway-campaign", "url": "/content/gopayz/en/support/faqs/gopayz-free-e-vouchers-and-300-gopointz-giveaway-campaign.html" }, { "title": "Phone and Internet", "value": "phone-and-internet", "url": "/content/gopayz/en/support/faqs/phone-and-internet.html" }, { "title": "Entertainment", "value": "entertainment", "url": "/content/gopayz/en/support/faqs/entertainment.html" }, { "title": "Transport", "value": "transport", "url": "/content/gopayz/en/support/faqs/transport.html" }, { "title": "Utilities", "value": "utilities", "url": "/content/gopayz/en/support/faqs/utilities.html" }, { "title": "GoLife 10 - Perlindungan Tenang Voucher Programme", "value": "golife-10---perlindungan-tenang-voucher-programme", "url": "/content/gopayz/en/support/faqs/golife-10---perlindungan-tenang-voucher-programme.html" }, { "title": "GoPayz & Lembaga Zakat Selangor Year End Zakat Campaign", "value": "gopayz-lembaga-zakat-selangor-year-end-zakat-campaign", "url": "/content/gopayz/en/support/faqs/gopayz-lembaga-zakat-selangor-year-end-zakat-campaign.html" }, { "title": "GoPayz & PPZ-MAIWP Year End Zakat Campaign", "value": "gopayz-ppz-maiwp-year-end-zakat-campaign", "url": "/content/gopayz/en/support/faqs/gopayz-ppz-maiwp-year-end-zakat-campaign.html" }, { "title": "GoPayz & MAIPk Year End Zakat Campaign", "value": "GoPayz-MAIPk-Year-End-Zakat-Campaign", "url": "/content/gopayz/en/support/faqs/GoPayz-MAIPk-Year-End-Zakat-Campaign.html" }, { "title": "UntONG Sama-Sama with GoPayz FAQ", "value": "untong-sama-sama-faq", "url": "/content/gopayz/en/support/faqs/untong-sama-sama-faq.html" } ] }, { "title": "Terms & Conditions", "value": "terms-and-conditions", "url": "/content/gopayz/en/support/terms-and-conditions.html", "isGroupLabel": true, "childList": [ { "title": " MaxMoney Online Currency Exchange Free Delivery via GoPayz Campaign", "value": "maxmoney-online-currency-exchange-free-delivery-via-gopayz-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/maxmoney-online-currency-exchange-free-delivery-via-gopayz-campaign.html" }, { "title": "Money Transfer and Online Currency Exchange Services", "value": "money-transfer-and-online-currency-exchange-services", "url": "/content/gopayz/en/support/terms-and-conditions/money-transfer-and-online-currency-exchange-services.html" }, { "title": "50% off Service Fee for MaxMoney Remittance Service via GoPayz Campaign", "value": "50-off-service-fee-maxmoney-remittance-service-via-gopayz-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/50-off-service-fee-maxmoney-remittance-service-via-gopayz-campaign.html" }, { "title": " GoInsure Motor Insurance", "value": "goinsure-motor-insurance", "url": "/content/gopayz/en/support/terms-and-conditions/goinsure-motor-insurance.html" }, { "title": "GoTakaful Family Takaful Plan", "value": "gotakaful-family-takaful-plan", "url": "/content/gopayz/en/support/terms-and-conditions/gotakaful-family-takaful-plan.html" }, { "title": " GoPayz GoInsure Travel Insurance", "value": "gopayz-goinsure-travel-insurance", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-goinsure-travel-insurance.html" }, { "title": " GoPayz App and Web Terms Of Use", "value": "gopayz-app-and-web-terms-of-use", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-app-and-web-terms-of-use.html" }, { "title": "Privacy Notice", "value": "privacy-notice", "url": "/content/gopayz/en/support/terms-and-conditions/privacy-notice.html" }, { "title": " GoPayz Service Agreement", "value": "gopayz-service-agreement", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-service-agreement.html" }, { "title": "Schedule 1 - Specific Terms and Conditions for GoPayz-MAIPk Visa Prepaid Card", "value": "specific-terms-and-conditions-for-gopayz-maipk-visa-prepaid-card", "url": "/content/gopayz/en/support/terms-and-conditions/specific-terms-and-conditions-for-gopayz-maipk-visa-prepaid-card.html" }, { "title": "Product Disclosure Sheet (PDS)", "value": "product-disclosure-sheet-pds", "url": "/content/gopayz/en/support/terms-and-conditions/product-disclosure-sheet-pds.html" }, { "title": " Product Disclosure Sheet (PDS) – GoPayz-MAIPk VISA", "value": "product-disclosure-sheet-pds-gopayz-maipk-visa", "url": "/content/gopayz/en/support/terms-and-conditions/product-disclosure-sheet-pds-gopayz-maipk-visa.html" }, { "title": "GoPayz Rewards Programme", "value": "gopayz-rewards-programme", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-rewards-programme.html" }, { "title": "GoLife Plus", "value": "golife-plus", "url": "/content/gopayz/en/support/terms-and-conditions/golife-plus.html" }, { "title": "GoPayz International Airtime Credit Transfer and International Bill Payment Services", "value": "gopayz-international-airtime-credit-transfer-and-bill-payment-service", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-international-airtime-credit-transfer-and-bill-payment-service.html" }, { "title": "GoInsure Personal Accident Insurance Plan", "value": "goinsure-personal-accident-insurance-plan", "url": "/content/gopayz/en/support/terms-and-conditions/goinsure-personal-accident-insurance-plan.html" }, { "title": "Business Partner Code of Conduct", "value": "business-partner-code-of-conduct", "url": "/content/gopayz/en/support/terms-and-conditions/business-partner-code-of-conduct.html" }, { "title": " Anti-Corruption Policy", "value": "anti-corruption-policy", "url": "/content/gopayz/en/support/terms-and-conditions/anti-corruption-policy.html" }, { "title": " Policy Statement on U Mobile Group’s Anti-Corruption Policy", "value": "policy-statement-on-u-mobile-group-anti-corruption", "url": "/content/gopayz/en/support/terms-and-conditions/policy-statement-on-u-mobile-group-anti-corruption.html" }, { "title": "Whistleblower Policy", "value": "whistleblower-policy", "url": "/content/gopayz/en/support/terms-and-conditions/whistleblower-policy.html" }, { "title": "GoGold Service", "value": "gogold-service", "url": "/content/gopayz/en/support/terms-and-conditions/gogold-service.html" }, { "title": "GoPayz Free E-vouchers Giveaway Campaign", "value": 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1. This GoPayz & Lembaga Zakat Selangor Year End Zakat Campaign (“Campaign”) is jointly organised by U Mobile Services Sdn Bhd (“U Mobile”) and Lembaga Zakat Selangor (“LZS”) which will commence at 12.00am on 9 November 2021 and end at 11.59pm on 3 January 2022 (“Campaign Period”)

 

2. By participating in this Campaign, you agree to be bound by all the terms and conditions below (“Terms and Conditions”).

 

3. Campaign Eligibility

a. This Campaign is open to new and existing Muslim GoPayz customers with active GoPayz accounts. GoPayz accounts are active if the participants are able to perform transactions via those GoPayz accounts.

 

b. U Mobile and LZS reserve the right to reject any participation by any participant without assigning any reason.

 

4. Campaign Mechanics

 

a. To participate in this Campaign, you must perform following transaction (“Transaction”):

i. visit LZS’ platform via GoPayz app and;

 

ii. pay a minimum of RM30.00 of zakat pendapatan, zakat perniagaan, zakat simpanan, zakat saham, zakat KWSP, zakat emas, zakat perak, qadha zakat or zakat harta (“Zakat”) in a single transaction using your GoPayz card (i.e. GoPayz MasterCard, GoPayz UnionPay or GoPayz Visa cards).

 

b. Each participant can perform more than 1 Transaction to participate in this Campaign and every Transaction will be calculated as 1 entry to the Campaign. Despite the number of entries submitted by the Participants, each Participant can only win the rewards under the Campaign once during the Campaign Period.  

 

c. The Zakat is managed by LZS and subject to LZS’ terms and conditions made available at https://www.zakatselangor.com.my/notis-privasi/. U Mobile makes no representation nor warranties on the Zakat. Further information on the amount and the type of LZS Zakat available is made available at https://www.zakatselangor.com.my/.

 

5. Rewards

a. Upon expiry of the Campaign Period, U Mobile will select every 3rd participant who completed the steps listed in Paragraph 4 above as the winners who will be entitled to receive one (1) unit of Petronas e-voucher worth RM10.00 ("Petronas E-voucher") made available by PETRONAS Dagangan Berhad (“Petronas”).

 

b. For clarity:

(i) a total of 300 winners will be selected by U Mobile; and

 

(ii) the sequence for winner selection shall be as follows:

 

(A) if there are 900 or more participants who meet the requirement of Paragraph 4 during the Campaign Period, U Mobile shall select the 3rd, 6th, 9th, 12th, 15th, 18th, 21st, 24th, 27th, 30th …900th as the winners; and

 

(B) if there are less than 900 participants, U Mobile will select the participants who meet the requirements of Paragraph 4 in the following manner:

 

By way of an example:

(1) If the total number of participants who meet the requirement is 400.

(2) U Mobile will select the:

(a)  3rd, 6th, 9th, 12th, 15th, 18th, 21st, 24th, 27th, 30th …399th participants as the winners; and

 

(b)  the remaining winners will be chosen from the last 167 eligible participants that meet the requirements of Paragraph 4 (i.e., 398th, 397th, 395th, 394th, 392nd, 391st…149th participant).

 

c. The Petronas E-voucher:

 

i. will be made available and accessible in the winners’ respective GoPayz accounts within 1 month from the expiry of the Campaign Period, under “Rewards” > “My Vouchers”;

 

ii. can be used at any Petronas stations nationwide to purchase petrol and merchandise except for purchase of diesel fuel, mobile reloads and tobacco, subject to the terms and conditions imposed by Petronas. No refunds will be given for any purchase amount less than the Petronas E-vouchers value and no Mesra points will be issued for any purchase made using the Petronas E-Voucher;

 

iii. is valid until 19 February 2022;

 

iv. is non-transferable and non-redeemable for cash, credit or rebate in full or in part and any visuals of the freebies shown on the GoPayz page, advertisement and promotion materials are for photography and illustration purposes only; and

 

v. is given on an “As Is” basis. U Mobile and LZS are not responsible for the merchantability of the Petronas E-voucher. U Mobile and LZS reserve the right to substitute the Petronas E-voucher with that of similar value at any time without prior notice.

 

d. In addition to the Petronas E-voucher, U Mobile will select 2 winners who performed the highest total accumulated Transaction amount throughout the Campaign Period and successfully answer questions posted by U Mobile via phone call or SMS. The winners will receive the following prizes respectively (“Prize”): 

 

Type of Prize

Details of Prize

Winners’ selection criteria

Grand Prize

i.  Petronas voucher worth RM80

ii. RM15 GoPayz cash rewards

Participant who performed highest Transaction amount accumulated in accordance with Paragraph 4.

2nd Prize

i.  Petronas voucher worth RM80

Participant who performed second highest Transaction amount accumulated in accordance with Paragraph 4.

e. U Mobile will contact the subsequent participant after 3 failed attempts to contact any of the winners who met the requirements in Paragraph 5(d).

 

f. The Rewards will be made available in the winners’ GoPayz accounts within 1 month from the expiry of the Campaign Period.

 

g. Participants must ensure that their GoPayz accounts are active upon receiving the Rewards and at the point of the redemption.

 

h. U Mobile will notify the winners of their entitlement to the Rewards via GoPayz in-app notification, GoPayz social media page or in any manner U Mobile deems fit.

 

6. General

a. U Mobile and LZS may change any of these Terms and Conditions and may terminate, suspend this Campaign or extend the Campaign Period. Any such change will be announced on our website. It is your responsibility to check these Terms and Conditions on our website and if you do not agree to any of the changes, you must immediately cease participation in the Campaign.

 

b. By participating in the Campaign, all participants: -

i. consent for U Mobile and LZS to collect, record, hold, store, use and disclose their personal information for purposes which are necessary or related to the participation in the Campaign;

 

ii. consent for U Mobile and LZS to disclose or publish their personal information such as their names and identities and any general information that U Mobile and LZS see fit about the participants in any media, marketing or advertising materials; and

 

iii. grant U Mobile and LZS the absolute and unrestricted right to modify, use and publish any still or moving images of the participants for any promotional, marketing, commercial or other related purpose, without any payment or compensation.

 

c. To the extent permitted by law, U Mobile and LZS exclude all liability in connection with this Campaign. All participants agree to release U Mobile and LZS from and indemnify U Mobile and LZS against all liability (including negligence) for any personal injury, for loss or damage (including loss of opportunity) or breach of any of these Terms and Conditions; whether direct or indirect, special or consequential arising out of participation in this Campaign.

 

d. The subscription and use of GoPayz is subject to the GoPayz Service Agreement and where applicable, these Terms and Conditions. In the event of any inconsistency, the GoPayz Service Agreement will prevail to the extent of such inconsistency.

 

e. The Campaign and these Terms and Conditions are governed by the laws of Malaysia. The participants agree that the Courts of Malaysia have jurisdiction over all matters arising from this Campaign.

 

Version: 9 Nov 2021

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