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We have updated the terms of our GoPayz Service Agreement. The update will take effect on 17 March 2023.

We have updated the terms of our GoPayz Service Agreement. The update will take effect on 17 March 2023.

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Terms & Conditions

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"/content/gopayz/en/support/faqs/adding-other-payment-cards.html" }, { "title": "Transfers of Fund", "value": "transfers-of-fund", "url": "/content/gopayz/en/support/faqs/transfers-of-fund.html" }, { "title": "GoPointz", "value": "gopointz", "url": "/content/gopayz/en/support/faqs/gopointz.html" }, { "title": "Cash Withdrawals", "value": "cash-withdrawals", "url": "/content/gopayz/en/support/faqs/cash-withdrawals.html" }, { "title": "Card Payments", "value": "card-payments", "url": "/content/gopayz/en/support/faqs/card-payments.html" }, { "title": "E-Commerce Transaction", "value": "e-commerce-transaction", "url": "/content/gopayz/en/support/faqs/e-commerce-transaction.html" }, { "title": "Card Usage", "value": "card-usage", "url": "/content/gopayz/en/support/faqs/card-usage.html" }, { "title": "Contactless Payment", "value": "contactless-payment", "url": "/content/gopayz/en/support/faqs/contactless-payment.html" }, { "title": "Cancelling My Account", "value": "cancelling-my-account", "url": "/content/gopayz/en/support/faqs/cancelling-my-account.html" }, { "title": "GoPayz Account Termination", "value": "gopayz-account-termination", "url": "/content/gopayz/en/support/faqs/gopayz-account-termination.html" }, { "title": "Change Profile Details", "value": "change-profile-details", "url": "/content/gopayz/en/support/faqs/change-profile-details.html" }, { "title": "Exchange Rates", "value": "exchange-rates", "url": "/content/gopayz/en/support/faqs/exchange-rates.html" }, { "title": "Lost Or Stolen Card", "value": "lost-or-stolen-card", "url": "/content/gopayz/en/support/faqs/lost-or-stolen-card.html" }, { "title": "Contact Us", "value": "contact-us", "url": "/content/gopayz/en/support/faqs/contact-us.html" }, { "title": "International Airtime Transfer", "value": "international-airtime-transfer", "url": "/content/gopayz/en/support/faqs/international-airtime-transfer.html" }, { "title": "GoPayz-MAIPk Visa Prepaid Card (Ta’awun)", "value": "gopayz-maipk-visa-prepaid-card-ta-awun", "url": "/content/gopayz/en/support/faqs/gopayz-maipk-visa-prepaid-card-ta-awun.html" }, { "title": "Tap and Pay", "value": "tap-and-pay", "url": "/content/gopayz/en/support/faqs/tap-and-pay.html" }, { "title": "Remittance", "value": "remittance", "url": "/content/gopayz/en/support/faqs/remittance.html" }, { "title": "GoInsure Travel", "value": "goinsure-travel", "url": "/content/gopayz/en/support/faqs/goinsure-travel.html" }, { "title": "GoInsure Motor", "value": "goinsure-motor", "url": "/content/gopayz/en/support/faqs/goinsure-motor.html" }, { "title": "Wealth Management", "value": "wealth-management", "url": "/content/gopayz/en/support/faqs/wealth-management.html" }, { "title": "Zakat", "value": "zakat", "url": "/content/gopayz/en/support/faqs/zakat.html" }, { "title": "Scan and Pay", "value": "scan-and-pay", "url": "/content/gopayz/en/support/faqs/scan-and-pay.html" }, { "title": "GoGold", "value": "gogold", "url": "/content/gopayz/en/support/faqs/gogold.html" }, { "title": "Phone and Internet", "value": "phone-and-internet", "url": "/content/gopayz/en/support/faqs/phone-and-internet.html" }, { "title": "Entertainment", "value": "entertainment", "url": "/content/gopayz/en/support/faqs/entertainment.html" }, { "title": "Transport", "value": "transport", "url": "/content/gopayz/en/support/faqs/transport.html" }, { "title": "Utilities", "value": "utilities", "url": "/content/gopayz/en/support/faqs/utilities.html" }, { "title": "GoPayz & MAIPk Zakat Campaign 2022", "value": "gopayzmaipkzakatcampaign2022", "url": "/content/gopayz/en/support/faqs/gopayzmaipkzakatcampaign2022.html" }, { "value": "gopayzcashbackcampaign2022", "url": "/content/gopayz/en/support/faqs/gopayzcashbackcampaign2022.html" }, { "title": "Mrs Easy", "value": "mrseasy", "url": "/content/gopayz/en/support/faqs/mrseasy.html" }, { "title": "Oh My Catsh Campaign", "value": "ohmycatshcampaign", "url": "/content/gopayz/en/support/faqs/ohmycatshcampaign.html" }, { "title": "GoLife 10", "value": "golife-10", "url": "/content/gopayz/en/support/faqs/golife-10.html" }, { "title": "GoRelaks", "value": "go-relaks", "url": "/content/gopayz/en/support/faqs/go-relaks.html" }, { "title": "Gongxi-Gongxi Poket Hepi Campaign", "value": "gongxi-gongxi-poket-hepi-campaign", "url": "/content/gopayz/en/support/faqs/gongxi-gongxi-poket-hepi-campaign.html" }, { "title": "#GongXiGongXiPoketHepi Social Contest", "value": "gongxi-gongxi-poket-hepi-social-contest", "url": "/content/gopayz/en/support/faqs/gongxi-gongxi-poket-hepi-social-contest.html" }, { "title": "#JomComeBack", "value": "jomcomeback", "url": "/content/gopayz/en/support/faqs/jomcomeback.html" }, { "title": "Exclusive Zakat Campaign", "value": "exclusive-zakat-campaign", "url": "/content/gopayz/en/support/faqs/exclusive-zakat-campaign.html" }, { "title": "RM5 Cashback For U!", "value": "rm5-cashback-for-u", "url": "/content/gopayz/en/support/faqs/rm5-cashback-for-u.html" }, { "title": "Cash Rewards GoPayz Raya", "value": "cash-rewards-gopayz-raya", "url": "/content/gopayz/en/support/faqs/cash-rewards-gopayz-raya.html" }, { "title": "Raya Ada Baek dengan GoPayz", "value": "raya-ada-baek-gopayz-raya", "url": "/content/gopayz/en/support/faqs/raya-ada-baek-gopayz-raya.html" } ] }, { "title": "Terms & Conditions", "value": "terms-and-conditions", "url": "/content/gopayz/en/support/terms-and-conditions.html", "isGroupLabel": true, "childList": [ { "title": "Free RM5 For Cashless School Programme Campaign ", "value": "FreeRM5ForCashlessSchoolProgrammeCampaign", "url": "/content/gopayz/en/support/terms-and-conditions/FreeRM5ForCashlessSchoolProgrammeCampaign.html" }, { "title": "Hashtag JomComback Campaign", "value": "hashtagjomcombackcampaign", "url": "/content/gopayz/en/support/terms-and-conditions/hashtagjomcombackcampaign.html" }, { "title": "Gongxi-Gongxi Poket Hepi Social Contest", "value": "gongxi-gongxi-poket-hepi-social-contest", "url": "/content/gopayz/en/support/terms-and-conditions/gongxi-gongxi-poket-hepi-social-contest.html" }, { "title": "Money Transfer and Online Currency Exchange Services", "value": "money-transfer-and-online-currency-exchange-services", "url": "/content/gopayz/en/support/terms-and-conditions/money-transfer-and-online-currency-exchange-services.html" }, { "title": " GoInsure Motor Insurance", "value": "goinsure-motor-insurance", "url": "/content/gopayz/en/support/terms-and-conditions/goinsure-motor-insurance.html" }, { "title": "GoTakaful Family Takaful Plan", "value": "gotakaful-family-takaful-plan", "url": "/content/gopayz/en/support/terms-and-conditions/gotakaful-family-takaful-plan.html" }, { "title": " GoPayz GoInsure Travel Insurance", "value": "gopayz-goinsure-travel-insurance", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-goinsure-travel-insurance.html" }, { "title": " GoPayz App and Web Terms Of Use", "value": "gopayz-app-and-web-terms-of-use", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-app-and-web-terms-of-use.html" }, { "title": "Privacy Notice", "value": "privacy-notice", "url": "/content/gopayz/en/support/terms-and-conditions/privacy-notice.html" }, { "title": "GoPayz Service Agreement", "value": "gopayz-service-agreement", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-service-agreement.html" }, { "title": "Schedule 1 - Specific Terms and Conditions for GoPayz-MAIPk Visa Prepaid Card", "value": "specific-terms-and-conditions-for-gopayz-maipk-visa-prepaid-card", "url": "/content/gopayz/en/support/terms-and-conditions/specific-terms-and-conditions-for-gopayz-maipk-visa-prepaid-card.html" }, { "title": "Product Disclosure Sheet (PDS)", "value": "product-disclosure-sheet-pds", "url": "/content/gopayz/en/support/terms-and-conditions/product-disclosure-sheet-pds.html" }, { "title": "Product Disclosure Sheet(PDS) – GoPayz-MAIPKs VISA", "value": "product-disclosure-sheet-pds-gopayz-maipk-visa", "url": "/content/gopayz/en/support/terms-and-conditions/product-disclosure-sheet-pds-gopayz-maipk-visa.html" }, { "title": "GoPayz Rewards Programme", "value": "gopayz-rewards-programme", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-rewards-programme.html" }, { "title": "GoLife Plus", "value": "golife-plus", "url": "/content/gopayz/en/support/terms-and-conditions/golife-plus.html" }, { "title": "GoPayz International Airtime Credit Transfer and International Bill Payment Services", "value": "gopayz-international-airtime-credit-transfer-and-bill-payment-service", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-international-airtime-credit-transfer-and-bill-payment-service.html" }, { "title": "GoInsure Personal Accident Insurance Plan", "value": "goinsure-personal-accident-insurance-plan", "url": "/content/gopayz/en/support/terms-and-conditions/goinsure-personal-accident-insurance-plan.html" }, { "title": "Business Partner Code of Conduct", "value": "business-partner-code-of-conduct", "url": "/content/gopayz/en/support/terms-and-conditions/business-partner-code-of-conduct.html" }, { "title": " Anti-Corruption Policy", "value": "anti-corruption-policy", "url": "/content/gopayz/en/support/terms-and-conditions/anti-corruption-policy.html" }, { "title": " Policy Statement on U Mobile Group’s Anti-Corruption Policy", "value": "policy-statement-on-u-mobile-group-anti-corruption", "url": "/content/gopayz/en/support/terms-and-conditions/policy-statement-on-u-mobile-group-anti-corruption.html" }, { "title": "Whistleblower Policy", "value": "whistleblower-policy", "url": "/content/gopayz/en/support/terms-and-conditions/whistleblower-policy.html" }, { "title": "GoGold Service", "value": "gogold-service", "url": "/content/gopayz/en/support/terms-and-conditions/gogold-service.html" }, { "title": "GoLife 10", "value": "golife-10", "url": "/content/gopayz/en/support/terms-and-conditions/golife-10.html" }, { "title": "GoInsure Motor Insurance Cash Back Campaign Terms and Conditions", "value": "goinsure-motor-insurance-cashback-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/goinsure-motor-insurance-cashback-campaign.html" }, { "title": " GoInsure Personal Accident Insurance Complimentary Premium Campaign", "value": "-goinsure-personal-accident-insurance-complimentary-premium-camp", "url": "/content/gopayz/en/support/terms-and-conditions/-goinsure-personal-accident-insurance-complimentary-premium-camp.html" }, { "title": "GoPayz and UNiD RM5 Off Promotion", "value": "unid-rm5-off-promotion", "url": "/content/gopayz/en/support/terms-and-conditions/unid-rm5-off-promotion.html" }, { "title": "Free RM5 For Cashless School Programme Campaign ", "value": "freerm5forcashlessschoolprogrammecampaign", "url": "/content/gopayz/en/support/terms-and-conditions/freerm5forcashlessschoolprogrammecampaign.html" }, { "title": "GoPayz & MAIPk Zakat 2022 Campaign", "value": "gopayzmaipkzakat2022campaign", "url": "/content/gopayz/en/support/terms-and-conditions/gopayzmaipkzakat2022campaign.html" }, { "title": "Sign Up & Get up to FREE RM8 Campaign Terms and Conditions", "value": "joingopayzgetuptorm8cashcreditcampaign", "url": "/content/gopayz/en/support/terms-and-conditions/joingopayzgetuptorm8cashcreditcampaign.html" }, { "title": "GoPayz Zakat Cashback Friday Campaign 2022 Terms and Conditions", "value": "gopayzzakatcashbackfridaycampaign", "url": "/content/gopayz/en/support/terms-and-conditions/gopayzzakatcashbackfridaycampaign.html" }, { "title": "Hashtag JomComeback Campaign", "value": "hashtagjomcomebackcampaign", "url": "/content/gopayz/en/support/terms-and-conditions/hashtagjomcomebackcampaign.html" }, { "title": "Sign Up & Get Rewards Campaign", "value": "signupgetrewardscampaign", "url": "/content/gopayz/en/support/terms-and-conditions/signupgetrewardscampaign.html" }, { "title": "Oh My Catsh Campaign", "value": "ohmycatshcampaign", "url": "/content/gopayz/en/support/terms-and-conditions/ohmycatshcampaign.html" }, { "title": "Gongxi-Gongxi Poket Hepi Campaign", "value": "gongxi-gongxi-poket-hepi-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/gongxi-gongxi-poket-hepi-campaign.html" }, { "title": "Wealth CNY Ang Pow Campaign", "value": "wealth-cny-angpow-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/wealth-cny-angpow-campaign.html" }, { "title": "Terms of Use for GoPayz for Liberty Motor and Motorcycle Insurance", "value": "liberty-motor-motorcycle-insurance", "url": "/content/gopayz/en/support/terms-and-conditions/liberty-motor-motorcycle-insurance.html" }, { "title": "Liberty Motor and Motorcycle Insurance Give More Campaign Terms and Conditions", "value": "liberty-motor-motorcycle-insurance-give-more-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/liberty-motor-motorcycle-insurance-give-more-campaign.html" }, { "title": "#JomComeBack Terms and Conditions", "value": "jomcomeback", "url": "/content/gopayz/en/support/terms-and-conditions/jomcomeback.html" }, { "title": "GoPayz Exclusive Zakat Campaign (Usage)", "value": "gopayz-exclusive-zakat-usage", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-exclusive-zakat-usage.html" }, { "title": "GoPayz Exclusive Zakat Campaign (Acquisition)", "value": "gopayz-exclusive-zakat-acquisition", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-exclusive-zakat-acquisition.html" }, { "title": "RM5 Cashback For U!", "value": "rm5-cashback-for-u", "url": "/content/gopayz/en/support/terms-and-conditions/rm5-cashback-for-u.html" }, { "title": "GoRelaks RM50 Discount", "value": "gorelaks-rm50-discount", "url": "/content/gopayz/en/support/terms-and-conditions/gorelaks-rm50-discount.html" }, { "title": "GoPayz Online Currency Exchange RM10 Cashback Campaign", "value": "online-currency-exchange-rm10-cashback", "url": "/content/gopayz/en/support/terms-and-conditions/online-currency-exchange-rm10-cashback.html" }, { "title": "Travel Insurance Jom Lepak Campaign", "value": "travel-insurance-jom-lepak", "url": "/content/gopayz/en/support/terms-and-conditions/travel-insurance-jom-lepak.html" }, { "title": "IAT & PLN Indonesia Raya 50% Bonus Campaign", "value": "iat-pln-indonesia-raya-50-bonus-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/iat-pln-indonesia-raya-50-bonus-campaign.html" }, { "title": "Raya Ada Baek dengan GoPayz Campaign", "value": "raya-ada-baek-dengan-gopayz-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/raya-ada-baek-dengan-gopayz-campaign.html" }, { "title": "Sign up GoPayz for RM10 Cash Rewards Campaign", "value": "sign-up-gopayz-for-rm10-cash-rewards-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/sign-up-gopayz-for-rm10-cash-rewards-campaign.html" } ] }, { "title": "Safety & Security", "value": "safety-and-security", "url": "/content/gopayz/en/support/safety-and-security.html", "isGroupLabel": true, "childList": [] } ], "dropdownDefault": "/content/gopayz/en/support/terms-and-conditions/gopayz-exclusive-zakat-acquisition.html", "breadCrumbs": [ { "title": "Terms & Conditions", "url": "/content/gopayz/en/support/terms-and-conditions.html" } ] }
  1. The GoPayz Exclusive Zakat Campaign (Acquisition) 2023 (“Campaign”) is organised by U Mobile Services Sdn Bhd (Registration No.: 200401034375 (672884-H)) (“U Mobile”) which commences at 12.00am on 1 March 2023 and ends at 11.59pm on 3 May 2023 (“Campaign Period”).

  2. By participating in this Campaign, you agree to be bound by all the terms and conditions below (“Terms”) read together with the general terms and conditions as published at https://www.gopayz.com.my/en/support/terms-and-conditions.

  3. Campaign Eligibility
    1. This Campaign is open to all new GoPayz users who sign up for the GoPayz service during the Campaign Period and are:
      1. Malaysian citizens;
      2. permanent residents; or
      3. foreigners with valid passports and mailing addresses in Malaysia.
         
    2. (“Eligible Participants”)
      1. Any consents, indemnities, agreement, undertakings, representations and warranties given under these Terms by participants who are below the age of 18 years old are deemed to have been given by their parents or guardians.
      2. U Mobile reserves the right to reject any application by any participant without assigning any reason.
         
  4. Campaign Mechanics
    To participate in this Campaign, Eligible Participants must complete the following actions during the Campaign Period:
    1. download the GoPayz mobile application (“GoPayz App”);

    2. insert the campaign code “LZS”, “PPZ” or “MAIPk” (“Campaign Code”) in the registration form during the user registration process; and

    3. upgrade to the GoPayz premium wallet (“Premium Wallet”) successfully.
       
  5. Rewards
    1. The following Eligible Participants who successfully fulfil the requirement of paragraph 4 above during the Campaign Period will be entitled to receive the following reward:
Criteria Rewards
The first 24,900 Eligible Participants who sign up for GoPayz service with the Campaign Code (“LZS”, “PPZ” or “MAIPk”) and upgrade to the premium wallet (“Premium Wallet”) successfully any time within the Campaign Period.
RM5.00 will be credited into the Eligible Participant’s GoPayz account (“RM5 Reward”) upon successful upgrade to the Premium Wallet. The RM5 reward will only be credited once, per Eligible Participant, during the Campaign Period.
  •  
    1. To upgrade to the Premium Wallet, Eligible Participants must provide the relevant supporting documents and information for U Mobile’s verification. The verification process may take up to 2 business days for approval. U Mobile reserves the right to approve, reject or decline your application at our discretion without assigning any reasons whatsoever, and our decision will be final. Please refer to the Product Disclosure Sheet for more information on the Premium Wallet and U Mobile’s verification process which is published at https://www.gopayz.com.my/en/support/terms-and-conditions/product-disclosure-sheet-pds1.

    2. The total reward value is capped at a total sum of RM124,500.00 throughout the Campaign Period based on a first-come, first-serve basis.

    3. The Campaign ceases once the rewards have been fully utilized or at the end of the Campaign Period, whichever comes first.

    4. The rewards are non-transferable and non-redeemable for cash, credit or rebate in full or in part and any visuals of the Rewards shown on the GoPayz page, advertisement and promotion materials are for photography and illustration purposes only.

    5. U Mobile reserves the right to replace or substitute the rewards with any other prize of similar value at any time as determined by U Mobile.

    6. U Mobile is entitled to require the return of or to claw back the Rewards credited or any amount similar in value to the rewards in any form (as determined by U Mobile) within 1 year from the end of the Campaign Period from the Eligible Participant’s GoPayz account for any Transactions that are subsequently cancelled, voided, reversed, disputed, refunded or which are unauthorised or fraudulent.

    7. For assistance in relation to the Campaign, Eligible Participants may e-mail GoPayz customer care at customercare@gopayz.com.my or call +6018 388 3388.
       
  1. General
    1. U Mobile may change any of these Terms and may terminate, suspend this Campaign or extend the Campaign Period. Any such change will be announced on our website or social media. It is your responsibility to check these Terms and Conditions on our website and if you do not agree to any of the changes, you must immediately cease participation in the Campaign.

    2. By participating in the Campaign, all Eligible Participants: -
      1. consent for U Mobile to collect, record, hold, store, use and disclose their personal information for purposes which are necessary or related to the participation in the Campaign;
      2. consent for U Mobile to disclose or publish their personal information such as their names and identities and any general information that U Mobile sees fit about the participants in any media, marketing or advertising materials; and
      3. grant U Mobile the absolute and unrestricted right to modify, use and publish any still or moving images of the participants for any promotional, marketing, commercial or other related purpose, without any payment or compensation.
         
    3. To the extent permitted by law, U Mobile excludes all liability in connection with this Campaign. All Eligible Participants and if they are below 18 years of age, their parent or guardians agree to release U Mobile from and indemnify U Mobile against all liability (including negligence) for any personal injury, for loss or damage (including loss of opportunity) or breach of any of these Terms; whether direct or indirect, special or consequential arising out of participation in this Campaign.

    4. The subscription and use of GoPayz is subject to the GoPayz Service Agreement and where applicable, these Terms. In the event of any inconsistency, GoPayz Service Agreement will apply to the extent of such inconsistency.

    5. The Campaign and these Terms are governed by the laws of Malaysia. The Eligible Participants agree that the Courts of Malaysia have jurisdiction over all matters arising from this Campaign.

1st March 2023

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