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Experience our new app interface, everything in one click. 

Experience our new app interface, everything in one click. 

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Terms & Conditions

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}, { "title": "Exchange Rates", "value": "exchange-rates", "url": "/content/gopayz/en/support/faqs/exchange-rates.html" }, { "title": "Lost Or Stolen Card", "value": "lost-or-stolen-card", "url": "/content/gopayz/en/support/faqs/lost-or-stolen-card.html" }, { "title": "Contact Us", "value": "contact-us", "url": "/content/gopayz/en/support/faqs/contact-us.html" }, { "title": "International Airtime Transfer", "value": "international-airtime-transfer", "url": "/content/gopayz/en/support/faqs/international-airtime-transfer.html" }, { "title": "GoPayz-MAIPk Visa Prepaid Card (Ta’awun)", "value": "gopayz-maipk-visa-prepaid-card-ta-awun", "url": "/content/gopayz/en/support/faqs/gopayz-maipk-visa-prepaid-card-ta-awun.html" }, { "title": "Tap and Pay", "value": "tap-and-pay", "url": "/content/gopayz/en/support/faqs/tap-and-pay.html" }, { "title": "Remittance", "value": "remittance", "url": "/content/gopayz/en/support/faqs/remittance.html" }, { "title": "GoInsure Travel", "value": "goinsure-travel", "url": "/content/gopayz/en/support/faqs/goinsure-travel.html" }, { "title": "GoInsure Motor", "value": "goinsure-motor", "url": "/content/gopayz/en/support/faqs/goinsure-motor.html" }, { "title": "Wealth Management", "value": "wealth-management", "url": "/content/gopayz/en/support/faqs/wealth-management.html" }, { "title": "Zakat", "value": "zakat", "url": "/content/gopayz/en/support/faqs/zakat.html" }, { "title": "Scan and Pay", "value": "scan-and-pay", "url": "/content/gopayz/en/support/faqs/scan-and-pay.html" }, { "title": "GoGold", "value": "gogold", "url": "/content/gopayz/en/support/faqs/gogold.html" }, { "title": "Phone and Internet", "value": "phone-and-internet", "url": "/content/gopayz/en/support/faqs/phone-and-internet.html" }, { "title": "Entertainment", "value": "entertainment", "url": "/content/gopayz/en/support/faqs/entertainment.html" }, { "title": "Transport", "value": "transport", "url": "/content/gopayz/en/support/faqs/transport.html" }, { "title": "Utilities", "value": "utilities", "url": "/content/gopayz/en/support/faqs/utilities.html" }, { "title": "GoLife 10 - Perlindungan Tenang Voucher Programme", "value": "golife-10---perlindungan-tenang-voucher-programme", "url": "/content/gopayz/en/support/faqs/golife-10---perlindungan-tenang-voucher-programme.html" }, { "title": "Sign up & Get Free RM5 2022 Campaign FAQ", "value": "Sign-up-Get-Free-RM5-2022-Campaign-FAQ", "url": "/content/gopayz/en/support/faqs/Sign-up-Get-Free-RM5-2022-Campaign-FAQ.html" }, { "title": "GoPayz & PPZ-MAIWP Raya Campaign 2022", "value": "GoPayz-PPZ-MAIWP-Raya-Campaign-2022", "url": "/content/gopayz/en/support/faqs/GoPayz-PPZ-MAIWP-Raya-Campaign-2022.html" }, { "title": "GoPayz & MAIPk Raya Campaign 2022", "value": "GoPayz-MAIPk-Raya-Campaign-2022", "url": "/content/gopayz/en/support/faqs/GoPayz-MAIPk-Raya-Campaign-2022.html" }, { "title": "100% Instant Cashback for GoPayz-MAIPk Visa Prepaid Card (Ta’awun) 2022 Raya Campaign", "value": "100-Instant-Cashback-for-GoPayz-MAIPk-Visa-Prepaid-Card-Taawun-2022-Raya-Campaign", "url": "/content/gopayz/en/support/faqs/100-Instant-Cashback-for-GoPayz-MAIPk-Visa-Prepaid-Card-Taawun-2022-Raya-Campaign.html" }, { "title": "GoPayz & Lembaga Zakat Selangor Raya Campaign 2022", "value": "GoPayz-Lembaga-Zakat-Selangor-Raya-Campaign-2022", "url": "/content/gopayz/en/support/faqs/GoPayz-Lembaga-Zakat-Selangor-Raya-Campaign-2022.html" }, { "title": "Ada GoPayz, Raya Tak GoPoh Campaign", "value": "Ada-GoPayz-Raya-Tak-GoPoh-Campaign", "url": "/content/gopayz/en/support/faqs/Ada-GoPayz-Raya-Tak-GoPoh-Campaign.html" } ] }, { "title": "Terms & Conditions", "value": "terms-and-conditions", "url": "/content/gopayz/en/support/terms-and-conditions.html", "isGroupLabel": true, "childList": [ { "title": "Money Transfer and Online Currency Exchange Services", "value": "money-transfer-and-online-currency-exchange-services", "url": 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Service Agreement", "value": "gopayz-service-agreement", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-service-agreement.html" }, { "title": "Schedule 1 - Specific Terms and Conditions for GoPayz-MAIPk Visa Prepaid Card", "value": "specific-terms-and-conditions-for-gopayz-maipk-visa-prepaid-card", "url": "/content/gopayz/en/support/terms-and-conditions/specific-terms-and-conditions-for-gopayz-maipk-visa-prepaid-card.html" }, { "title": "Product Disclosure Sheet (PDS)", "value": "product-disclosure-sheet-pds", "url": "/content/gopayz/en/support/terms-and-conditions/product-disclosure-sheet-pds.html" }, { "title": " Product Disclosure Sheet (PDS) – GoPayz-MAIPk VISA", "value": "product-disclosure-sheet-pds-gopayz-maipk-visa", "url": "/content/gopayz/en/support/terms-and-conditions/product-disclosure-sheet-pds-gopayz-maipk-visa.html" }, { "title": "GoPayz Rewards Programme", "value": "gopayz-rewards-programme", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-rewards-programme.html" }, { "title": "GoLife Plus", "value": "golife-plus", "url": "/content/gopayz/en/support/terms-and-conditions/golife-plus.html" }, { "title": "GoPayz International Airtime Credit Transfer and International Bill Payment Services", "value": "gopayz-international-airtime-credit-transfer-and-bill-payment-service", "url": "/content/gopayz/en/support/terms-and-conditions/gopayz-international-airtime-credit-transfer-and-bill-payment-service.html" }, { "title": "GoInsure Personal Accident Insurance Plan", "value": "goinsure-personal-accident-insurance-plan", "url": "/content/gopayz/en/support/terms-and-conditions/goinsure-personal-accident-insurance-plan.html" }, { "title": "Business Partner Code of Conduct", "value": "business-partner-code-of-conduct", "url": "/content/gopayz/en/support/terms-and-conditions/business-partner-code-of-conduct.html" }, { "title": " Anti-Corruption Policy", "value": 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"/content/gopayz/en/support/terms-and-conditions/golife-10.html" }, { "title": "GoInsure Motor Insurance Cash Back Campaign Terms and Conditions", "value": "goinsure-motor-insurance-cashback-campaign", "url": "/content/gopayz/en/support/terms-and-conditions/goinsure-motor-insurance-cashback-campaign.html" }, { "title": " GoInsure Personal Accident Insurance Complimentary Premium Campaign", "value": "-goinsure-personal-accident-insurance-complimentary-premium-camp", "url": "/content/gopayz/en/support/terms-and-conditions/-goinsure-personal-accident-insurance-complimentary-premium-camp.html" }, { "title": "GoPayz and UNiD RM5 Off Promotion", "value": "unid-rm5-off-promotion", "url": "/content/gopayz/en/support/terms-and-conditions/unid-rm5-off-promotion.html" }, { "title": "Sign up & Get Free RM5 2.0 Campaign", "value": "Sign-up-Get-Free-RM5-2022-Campaign-Terms-and-Conditions", "url": "/content/gopayz/en/support/terms-and-conditions/Sign-up-Get-Free-RM5-2022-Campaign-Terms-and-Conditions.html" }, { "title": "GoPayz & LZS Zakat Raya 2022 Campaign ", "value": "GoPayz-LZS-Zakat-Raya-2022-Campaign", "url": "/content/gopayz/en/support/terms-and-conditions/GoPayz-LZS-Zakat-Raya-2022-Campaign.html" }, { "title": "100% Instant Cashback for GoPayz-MAIPk Visa Prepaid Card (Ta’awun) Raya 2022 Campaign ", "value": "100-Instant-Cashback-for-GoPayz-MAIPk-Visa-Prepaid-Card-Taawun-Raya-2022-Campaign", "url": "/content/gopayz/en/support/terms-and-conditions/100-Instant-Cashback-for-GoPayz-MAIPk-Visa-Prepaid-Card-Taawun-Raya-2022-Campaign.html" }, { "title": "GoPayz & PPZ-MAIWP Zakat Raya 2022 Campaign", "value": "GoPayz-PPZ-MAIWP-Zakat-Raya-2022-Campaign", "url": "/content/gopayz/en/support/terms-and-conditions/GoPayz-PPZ-MAIWP-Zakat-Raya-2022-Campaign.html" }, { "title": "GoPayz & MAIPk Zakat Raya 2022 Campaign", "value": "GoPayz-MAIPk-Zakat-Raya-2022-Campaign", "url": "/content/gopayz/en/support/terms-and-conditions/GoPayz-MAIPk-Zakat-Raya-2022-Campaign.html" }, { "title": "Ada GoPayz, Raya Tak GoPoh Campaign", "value": "Ada-GoPayz-Raya-Tak-GoPoh-Campaign", "url": "/content/gopayz/en/support/terms-and-conditions/Ada-GoPayz-Raya-Tak-GoPoh-Campaign.html" }, { "title": "Online Currency Exchange Cashback Campaign", "value": "Online-Currency-Exchange-Cashback-Campaign", "url": "/content/gopayz/en/support/terms-and-conditions/Online-Currency-Exchange-Cashback-Campaign.html" }, { "title": "GoGold Physical Gold Free Delivery Campaign", "value": "GoGold-Physical-Gold-Free-Delivery-Campaign", "url": "/content/gopayz/en/support/terms-and-conditions/GoGold-Physical-Gold-Free-Delivery-Campaign.html" }, { "title": "GoInsure Travel Insurance Cashback Campaign", "value": "GoInsureTravelInsuranceCashbackCampaign", "url": "/content/gopayz/en/support/terms-and-conditions/GoInsureTravelInsuranceCashbackCampaign.html" } ] }, { "title": "Safety & Security", "value": 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1. This Sign up & Get Free RM5 2.0 Campaign (“Campaign”) is organised by U Mobile Services Sdn Bhd (“U Mobile”) which commences at 12.00am on 29 April 2022 and ends at 11.59pm on 30 June 2022 (“Campaign Period”).

 

2. By participating in this Campaign, you agree to be bound by all the terms and conditions below (“Terms”) and shall be read together with the general terms and conditions as published at https://www.gopayz.com.my/en/support/terms-and-conditions.

 

3. Campaign Eligibility

 

a. This Campaign is open to all new GoPayz users aged 18 years and above who signs up for the GoPayz service during the Campaign Period as the following:

 

(i) Malaysian citizens;

 

(ii) permanent residents; or

 

(iii) foreigners with a valid passport and mailing address in Malaysia.

(“Eligible Participants”)

 

b. Any existing GoPayz customer who signs up for GoPayz service again with or without terminating the service prior to or during the Campaign Period shall not be eligible to participate in this Campaign.

 

c. U Mobile reserves the right to reject any application by any participant without assigning any reason.

 

4. Campaign Mechanics

 

To participate in this Campaign, Eligible Participants must complete the following actions during Campaign Period:

 

a. download the GoPayz mobile application (“GoPayz App”);

 

b. sign up for the GoPayz service by providing all relevant information as required; and/ or

 

c. upgrade to the GoPayz premium wallet successfully.  

 

5. Rewards

 

a. The following Eligible Participants who successfully fulfil the requirement of paragraph 4 above during the Campaign Period will be entitled to receive the following Reward: 

 

Criteria

Rewards

i. The first 9,000 Eligible Participants who signs up for GoPayz services during the Campaign Period

RM2.00 will be credited into the Eligible Participant’s GoPayz account (“RM2 Reward”) upon signing up. The RM2 Reward shall only be credited once, per Eligible Participant, during the Campaign Period

ii. The first 4,000 Eligible Participants who upgrades to Premium Wallet successfully any time within the Campaign Period

An additional RM3.00 will be credited into the Eligible Participant’s GoPayz account (“RM3 Reward”) upon successful upgrade to Premium Wallet. The RM3 Reward shall only be credited once, per Eligible Participant, during the Campaign Period

b. To upgrade to the Premium Wallet, Eligible Participants must provide the relevant supporting documents and information for U Mobile’s verification. The verification process may take up to 2 business days for approval. U Mobile reserve the right to approve, reject and/or decline your application at our discretion without assigning any reasons whatsoever, and our decision shall be final. Please refer to the Product Disclosure Sheet for more information on the Premium Wallet and U Mobile’s verification process which is published at https://www.gopayz.com.my/en/support/terms-and-conditions/product-disclosure-sheet-pds.

 

c. The Rewards are capped at RM30,000 as illustrated in the paragraph 5 (a) throughout the Campaign Period based on first-come, first-serve basis.

 

d. The Campaign shall cease once the Rewards have been fully exhausted or at the expiration of the Campaign Period, whichever comes first.

 

e. Eligible Participants must ensure that their GoPayz accounts are active at the point U Mobile credits the Reward to the Eligible Participants. For clarity, GoPayz account are active if the Eligible Participants can perform transactions via the GoPayz accounts.

 

f. U Mobile reserve the right to replace or substitute the Rewards with any other prize of similar value at any time as determined by U Mobile.

 

g. The Rewards are non-transferable and non-redeemable for cash, credit or rebate in full or in part and any visuals of the Rewards shown on the GoPayz page, advertisement and promotion materials are for photography and illustration purposes only.

 

 6. General

 

a. U Mobile may change any of these Terms and may terminate, suspend this Campaign or extend the Campaign Period. Any such change will be announced on our website or social media. It is your responsibility to check these Terms and Conditions on our website and if you do not agree to any of the changes, you must immediately cease participation in the Campaign.

 

b. By participating in the Campaign, all Eligible Participants: -

 

i. consent for U Mobile to collect, record, hold, store, use and disclose their personal information for purposes which are necessary or related to the participation in the Campaign;

 

ii. consent for U Mobile to disclose or publish their personal information such as their names and identities and any general information that U Mobile sees fit about the participants in any media, marketing or advertising materials; and

 

iii. grant U Mobile the absolute and unrestricted right to modify, use and publish any still or moving images of the participants for any promotional, marketing, commercial or other related purpose, without any payment or compensation.

 

c. To the extent permitted by law, U Mobile excludes all liability in connection with this Campaign. All Eligible Participants agree to release U Mobile from and indemnify U Mobile against all liability (including negligence) for any personal injury, for loss or damage (including loss of opportunity) or breach of any of these Terms; whether direct or indirect, special or consequential arising out of participation in this Campaign.

 

d. The subscription and use of GoPayz is subject to the GoPayz Service Agreement and where applicable, these Terms. In the event of any inconsistency, GoPayz Service Agreement Terms and Conditions will apply to the extent of such inconsistency.

 

e. The Campaign and these Terms are governed by the laws of Malaysia. The Eligible Participants agree that the Courts of Malaysia have jurisdiction over all matters arising from this Campaign.

 

Version: 29 April 2022

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