
General Insurance
Sign up to general insurance online with GoInsure Personal Accident, Motor and Travel insurance. GoPayz offers affordable insurance with less paperwork.
Scan & Pay is a mobile payment service made available by GoPayz App. It uses UnionPay QR code-based payment solution that enables you to make payments to merchants that accepts UnionPay QRC (UnionPay QR Code payments).
You will be able to make in-store or e-commerce (online) payment at UnionPay QR code enabled merchant locally and overseas with a "scan and pay" motion using your virtual UnionPay Card on GoPayz App.
Yes, you can sign up for GoPayz Service online by downloading the GoPayz App directly from the Google Play Store, Apple App Store or the Huawei's AppGallery, for free.
Currently Scan & Pay mobile payment service only supports GoPayz UnionPay card.
Yes, for security purposes, you are required to enter your 6-digit GoPIN each time to authenticate the transaction performed via mobile device.
The Scan & Pay mobile payment service has two (2) modes, you can perform QR payments by either scanning merchant's UnionPay QRC or presenting UnionPay QRC for merchant to scan.
i. Merchant Presented - means uses your GoPayz App to scan the QRC presented by the merchant either in-store or e-commerce (online)
Step 1: Log in to your GoPayz App
Step 2: Click on Scan & Pay icon
Step 3: Select ‘Scan QR' then scan merchant's UnionPay QRC to initiate the payment
Step 4 : Merchant's details will be displays then you have to enter payment amount
Step 5: Enter 6-digit GoPIN to authenticate payment
Step 6: Payment done, POS terminal prints transaction receipt
ii. Consumer Presented – means merchant use QR code reader to scan the QRC in GoPayz App
Step 1: Log in to your GoPayz App
Step 2: Click on Scan & Pay icon
Step 3: Select ‘Show My QR' and enter 6-digit GoPIN to generate your UnionPay QRC
Step 4: Show the unique QRC to merchant to make payment within 1 minute
Step 5: Payment done, POS terminal prints transaction receipt
Some of the common reasons for a Scan & Pay transaction to be declined are:
You may manage your card usage from GoPayz App
Go to: Wallet > My Card > Show All My Card > Select the specific GoPayz Card's usage which you wish to manage > Card Services
You can contact our Customer Care at +6018 388 3388. It would be helpful if you could take a screenshot of the error message and include the pictures in your submission for report/request to our Customer Care for further action.
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