What is a free look period and 60-day satisfaction guaranteed period?

Under a standard insurance plan, a free look period is provided by SLMA where you may cancel your insurance plan within 15 days from the delivery date of the first certificate.

Within that period, we will refund the full premium paid via crediting the amount into your GoPayz account or debit or credit card, depending on the type of payment mode you selected to remit the GoLife 10 premium.

However, we offer a 60-day satisfaction guaranteed period for GoLife 10 where we will provide full refund of premium paid if you cancel your insurance plan within 60 days from the date that your first premium is deducted from your GoPay account or debit card or charged to your credit card ("Satisfaction Guarantee Period") instead of the normal 15 days period. This Satisfaction Guaranteed Period will apply unless notified otherwise.

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