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Contactless payment is a fast and secure payment method for consumers to purchase products or services.
You just need to touch your GoPayz Card or use your mobile device with Near Field Communication (NFC) feature on the card payment terminal to perform a transaction.
However, after a limit of pre-defined threshold for contactless transaction within the same merchant in a day, you may be required to enter your card PIN for authentication purposes.
The pre-defined threshold for contactless transaction is RM250.00 as imposed by Bank Negara Malaysia. Please see question 4 below for more information on the threshold.
The terminal will print a receipt as proof of payment. Please keep the receipt.
You may also refer to transaction details in your GoPayz Account via GoPayz App.
No. The purchase amount must be entered at the terminal for a contactless payment to be successful. Additionally, the terminal can only process 1 payment transaction at any one time. However, if for whatever reason, you are being charged twice for same purchase, please submit your dispute request to our Customer Care at +6018 388 3388 and we will take the necessary action to recover the amount for you.
Contactless payment is capped at a maximum of RM250.00 per transaction without having to key-in the PIN.
Any transaction exceeding RM250.00 with the same merchant will require you to enter your Card PIN or perform via contact method where Chip and PIN will be required for authentication.
Yes, you may disable the feature. However, to instill the Cardholders’ confidence in using the contactless function, we provide:
The feature above can be done via GoPayz application. Refer the steps to disable contactless payment feature: