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You can use your GoPayz Card at any retail or online merchant outlets that accept Visa, Mastercard and UnionPay or any other schemes card as may be announced by us from time to time.
No, you can use your card abroad at any time without having to let us know. However, please ensure that you enable the Overseas Transactions through the Card Usage Preference via GoPayz App by following the steps listed below:
i. Go to 'Wallet' and tap 'Show All My Cards'; select the Card to be activated
ii. Select the Card you wish to enabled functions;
iii. Click on Card Usage Preferences; and
iv. Tick on the functions you would like to enabled.
The PIN is required each time you perform a transaction. There are 2 different PINs to cater for different types of transaction mode as listed below:
|Type of PIN
To authenticate your transaction performed via mobile device for the following transactions:
i. QR Payment;
ii. contactless payment via NFC enabled mobile device; or
iii. authorizing purchases from GoPayz App or GoPayz Website
Tied to your physical GoPayz Card to authenticate a chip and PIN transaction for transactions via Merchant's Card Device (MPOS / EDC POS terminal)
You are advised to set up different PIN for GoPIN and Card PIN.
You can set your 6-digit GoPIN when you activate your GoPayz Account.
As for Card PIN, you will be able to set via GoPayz Website or GoPayz App upon the receipt of your physical GoPayz Card.
You may change your PIN at any time via GoPayz Website or GoPayz App.
i. GoPIN: go to 'Profile' > select 'Change GoPIN'
ii. Card PIN: go to 'Wallet' > tap on 'Show All My Cards' > select 'Set/Change Card PIN'
If you enter the wrong PIN 3 times consecutively, the PIN will be disabled and no further transactions will be allowed using the GoPayz Card. You may reset your Card PIN from the GoPayz App.
You may manage your card usage from GoPayz App.
Go to: Wallet > My Card > Show All My Card > Select the specific GoPayz Card's usage which you wish to manage > Card Services
You may edit the GoPayz Card parameter for: